A really lovely PI. Nice and modern, just on Lakeside Shopping Centre's doorstep. We had stayed at a shoddy one in E. Grinstead the night before (on an extended Xmas shopping trip!) and to arrive at this one for the Sat night, was a relief! One of the better PIs I have stayed in. Friendly, professional reception staff and very attentive staff in the restaurant at breakfast. Unfortunately, the coffee machine was not working the next morning and I was desperate for a proper coffee (having had to endure cheap nasty coffee in brewing kettles at the EG PI the day before), but staff were very apologetic. You'd kind of hope the machine would be mended a little quicker in time for a busy breakfast time, but these things happen and their service more than made up for this. We will definitely be back and would heartily recommend this to anyone looking for a good value place to rest after shopping at Lakeside!