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“Bad service, terrible food” 1 of 5 stars
Review of Ed's Easy Diner - Lakeside

Ed's Easy Diner - Lakeside
Food Court, | Lakeside Shopping Centre, West Thurrock, Grays Thurrock, England
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Ranked #16 of 29 Restaurants in West Thurrock
Cuisines: American
Restaurant details
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Bad service, terrible food”
1 of 5 stars Reviewed August 17, 2014

One of the worst burgers I've ever had. Tasteless and over priced. The "cheesy chips" came out looking like someone had vomited on top of them. Some form of liquid cheese which coincidently also happened to taste like vomit. The service was poor, milkshake didn't come until we had nearly finished eating, even after asking for it 3 times. You can get a much better burger (and better service) at GBK or Five Guys. Don't bother with this place.

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56 reviews from our community

Visitor rating
    14
    20
    7
    7
    8
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Westcliff on Sea
Top Contributor
105 reviews 105 reviews
96 restaurant reviews
Reviews in 19 cities Reviews in 19 cities
73 helpful votes 73 helpful votes
“Very good”
4 of 5 stars Reviewed August 15, 2014 via mobile

Not been to this Eds before (been to Soho and Bluewater in the past). It was a enjoyable experience.

I had the cheeseburger with the eds plate which means you get a burger, chips, onion rings and coleslaw for about £11-£12 not bad price. My friends had just a burger each, one had classic and one had blue cheese.

Worth going for the milkshakes the Oreo one is to die for and one of my friends had the Nutella shake which was also so good. Well worth going just for those!

Staff were pleasant and friendly and we sat in a cool booth. Cool jukebox too just a shame we didn't have a 20p piece!

Visited August 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Normal”
2 of 5 stars Reviewed August 4, 2014

Nice burgers but not good service. Is very difficult to see any waiter smiling and none of them is coming to check back or offer some more drinks. If I'm their manager I will make sure that they have a good training. I would spend more money if they are more attentive. I don't think that I will come back here anymore.

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
52 reviews 52 reviews
32 restaurant reviews
Reviews in 20 cities Reviews in 20 cities
34 helpful votes 34 helpful votes
“Yummy”
5 of 5 stars Reviewed August 4, 2014

Eat here a lot when we go Lakeside as burgers are very good and like the American diner atmosphere. We nearly always get a table and have never had to wait too long. You can see the chef cooking which is always reassuring!

  • Visited July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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UK
Senior Contributor
27 reviews 27 reviews
12 restaurant reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
“Tasty burgers but not quite up to size”
3 of 5 stars Reviewed August 2, 2014

The burgers offered are very tasty though not quite the size you would associate with diners in the states. Sides are adequate but portions are again quite small. It's really worth leaving your email address and sign up to the loyalty scheme great offers appear regularly for free milkshakes, 2 meals for the price of one and free burger on your birthday etc. it's that that keeps us coming back for more. Service is ok as long as they are not busy

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