This restaurant could be great, others of the same chain are. But it's not and fails on many points - cleanliness, staff, and efficiency. The food is mass produced, aspects of flavour but generally edible. It is expensive for what it is, especially the breakfast.
If you own or manage Frankie & Benny's New York Italian Restaurant & Bar - Southend-On-Sea, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.