I regularly stay at this hotel for work and am greeted with the same friendly service upon check-in each time.
Having stayed in a number of rooms I have noticed that some have been updated and some have not. The more modern rooms are very luxurious with tall headboards, thick blackout curtains and a wooden floor at the entrance which leads onto carpet.
The rooms which have not been updated could do with updating to match the posh rooms! (In the non-updated rooms the curtains are much thinner, the decor is slightly outdated, there are sliding locks rather than twist locks and there are some cracks in the walls). I would not recommend the rooms directly above reception (26-28) as you can hear conversations from the check-in desk below. When I stayed in one of these rooms I was also unable to fully shut the windows, even with the help of the lady from the check-in desk, because the windows were so old, leaving a draft coming in through the gap at the bottom. The clock from the tv in all rooms is also quite bright during the night.
Having said that, all rooms are a very good size and the food and customer service at this hotel is good - the reason why this is my hotel of choice in the area.
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- Also Known As:
- Pontlands Park Great Baddow, UK - Essex