First impression was lovely, set in fabulous grounds. The receptionist, Laura was charming and efficient. We (sadly) only stayed for one night but our room was luxurious - large with all the facilities we needed, it was spotlessly clean and stylish. The bathroom was modern with a power shower. The dressing table with mirror gave somewhere comfortable to dry my hair with a "proper" hairdryer provided.
We ate in the bar lounge and the well trained waiters, Simon and Dan also turned out to be an entertaining yet unobtrusive comedy duo. The food from the bar menu was excellent in quality and the bill for food and drinks really good value.
We came down late to breakfast and groaned to be faced with self-service which is notoriously poor in hotels but once again the hotel came up trumps! The staff were truly lovely and welcoming, the choice was first class and tasted every bit as good as if it had been prepared to order.
I didn't have time to take advantage of the spa facilities but looking at the price list, it certainly represented value for money.
I can only assume this hotel must be a smashing place to work because all the staff looked so happy in their work and this reflects in the service provided. We are now looking for an excuse to visit Chelmsford again.
Trisha and John
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Orbitz, Travelocity and Odigeo so you can book your Pontlands Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Pontlands Park Great Baddow, UK - Essex