I paid for a 2 bed gold caravan. Just me and my 3yr old son travelling but wanted 'gold' for early check in, DVD, heating etc. Caravan itself was lovely- when we got in (they hadn't cleaned it! And when they had it was gone 4pm and carpet was soaked) I was refused recompense on this matter! Staff at reception and catering establishments and shop rude. Only nice people were kiddieclub guys who were fantastic! Both pools v cold but big. Playpark stuck in one corner with massive fence around it, for safety wouldn't let any kids alone in there as you cant see who could be lurking. Bird poo and dead leaves on slides . Entertainment,bar, choice of food good. Toilets on site shoddy- no locks on doors, broken or no doors, broken toilet and seats. We travelled alot and only used it really as a base except for a few days so not the end of the world. I could cope with things falling apart and the odd smelly loo but I abhor rude staff and 'cant be bothered' attitude. My son loved the arcade- games, lights, jingly music and of course the kiddieclub. Seemed safe, park green clean. lots of parking.
- Official Description (provided by the hotel):
- Action packed Valley Farm Holiday Park has it all, including great indoor and outdoor pools and a Boathouse Bar and Restaurant to enjoy a tasty meal and drink.Now open all year for our holiday home owners. ... more less
- Also Known As:
- Valley Farm Holiday Park - Park Hotel Clacton-On-Sea
- Valley Farm Holiday Park - Park Resorts Clacton-On-Sea, Essex