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“Helpful staff” 4 of 5 stars
Review of Premier Inn Chelmsford - Springfield

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Premier Inn Chelmsford - Springfield
Chelmsford Service Area - Colchester Road | Springfield, Chelmsford CM2 5PY, England   |  
Hotel amenities
Ranked #3 of 14 hotels in Chelmsford
Beverley, United Kingdom
1 review
“Helpful staff”
4 of 5 stars Reviewed December 2, 2013

We were able to have our room early as we had to change for a wedding (we did arrange this by telephone) reception staff were very helpful in sorting this out. Very comfortable bed and good facilities in the spacious room. It did feel a little cold in the room. We switched up the thermostat and the room did get warmer but it took some time to warm up.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

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271 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • German first
  • Any
English first
Tokyo, Japan
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 1, 2013

I don't visit the UK often, so I don't have a comparative base on which to set my lodging expectations. It might just be due to the high cost of everything in England, but I did not feel like this was much of a value for the price paid.

On the good side of things, the staff were all very pleasant, the room was spacious, the bed was sufficiently comfortable, I received an iron and ironing board immediately upon request, there was coffee and tea in the room, and the on-site restaurant was convenient.

The things that I felt could be better include the room being a bit noisy, only 30 minutes of free wi-fi, not having a suitcase stand in the room, and the difficulty of finding the hotel. There is another Premier Inn very close by, which is the only one that showed up on the GPS, so I wound up going there first by mistake.

I would not say to definitely avoid, just don't set your expectations too high.

  • Stayed November 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Puerto de la Cruz, Spain
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 28, 2013

Have stayed here a number of times, the service is always the same, friendly staff, clean rooms, easy parking. Close to a busy road, yet still a good nights sleep. We always stay here, when visiting friends and family in the area.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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bury st edmunds
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 26, 2013

Spot on for food
Spot on for company
Spot on for beer
Extremely pleasant eventing in the company of Ben, Marianne , Sophie , Alex , Debs and Peter
Good company, excellent food and great chit chat
Nothing else required
I will return, with family and friends5

Stayed November 2013, traveled solo
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Ringwood, Hampshire, UK
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 25, 2013

Generally very good, as expected, but the mattress was too firm to be comfortable, the extractor in the bathroom was full of fluff and didn't work and the cooked breakfast had to be requested twice before it was served.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sevenoaks, United Kingdom
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 18, 2013

Bright friendly place to stay, Staff very helpful and friendly, rooms clean and tidy.
Reataurant on site, but had only breakfast again staff friendly and helpful,Room has all amenities, like hair dryer, TV, Tea/Coffee, Towels, showe gel.

Room Tip: I had room 216 with no problems at all.
See more room tips
  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 11, 2013

We spent 2 nights at this premier inn around a family wedding which was close by.
Rooms were big, spacious and clean. It had all the amenities that you could need - hairdryer, tea/coffee, extra pillows, TV etc.
Bathroom was also a good size and had ample towels.
Staff were really friendly and breakfast buffet was good. I would definitely use Premier Inn again based on this one experience.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Premier Inn Chelmsford - Springfield

Address: Chelmsford Service Area - Colchester Road | Springfield, Chelmsford CM2 5PY, England
Location: United Kingdom > England > Essex > Chelmsford
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#1 Best Value Hotel in Chelmsford
#4 Romantic Hotel in Chelmsford
#5 Business Hotel in Chelmsford
Price Range (Based on Average Rates): $
Reservation Options:
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Also Known As:
Premier Inn Chelmsford (Springfield) Hotel Chelmsford
Premier Inn Chelmsford - Springfield Essex

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