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“Great staff, great hotel” 5 of 5 stars
Review of Premier Inn Chelmsford - Springfield

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Premier Inn Chelmsford - Springfield
Chelmsford Service Area - Colchester Road | Springfield, Chelmsford CM2 5PY, England   |  
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Rooms from £60
Ranked #4 of 12 Hotels in Chelmsford
Aylesbury Bucks
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
39 helpful votes 39 helpful votes
“Great staff, great hotel”
5 of 5 stars Reviewed March 16, 2013

Another great stay at Premier Inn
Arrived there late after being stck in snow etc and the staff were excellent and freindly.
Ben on reception was very helpful without being too pushy
Nice clean rooms and decent breakfast / food area
Definately recomended

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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306 reviews from our community

Traveler rating
    150
    101
    36
    13
    6
See reviews for
105
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • German first
  • Any
English first
Surrey
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 7, 2013

The sleep at Premier Inn's are always brilliant! Comfy beds with lovely pillows! Our room was very spacious and cosy. It would have been good to have a larger range of hot refreshments in the room - i.e. a hot chocolate!
I recommend the restaurant completely, large portion sizes and for a good price. The breakfast is also to die for! Staff are very kind and attentive although the layout in the restaurant is quite dysfunctional as if the staff don't see you it takes a while for them to bring things over when they remember! Would definitely recommend, a good night for a sleep and food to wake you up in the morning for a big day! Would definitely stay again.

Room Tip: Tip on heating, if you are heading out remember to put it on before you go out as it takes a little...
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  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Top Contributor
76 reviews 76 reviews
26 hotel reviews
Reviews in 46 cities Reviews in 46 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed March 4, 2013

Stayed here at the end of February when we arrived at 8.30 in the evening the window was open, obviously left open since cleaning which meant that the reoom was very cold. No amount of adjusting the heating would make the thermostat stay above 18.5 which made for a very cold stay, we were glad we were only staying one night, particularly as the duvet didn't seem as thick as some of the other Premier Inns we have stayed at. Apart from that its the usual Premier Inn format, plenty of parking and excellent staff. The staff were extremely helpful and friendly.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bury St. Edmunds, United Kingdom
Contributor
15 reviews 15 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 4, 2013

Love this inn the staff are great nothing is to much trouble for them rooms clean food very good would recommend to any I staying near to Chelmsford I had just had an op for cancer and asked for someiceand it was there with out waiting thank you. Springfield. Chelmsford staff. See you in a few. Weeks

Room Tip: 318 on the shhhh floor
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Newcastle upon Tyne, United Kingdom
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 28, 2013

Stayed in this hotel the night before a business meeting in the nearby business park. The location is excellent with plenty of parking.

I was put in a room that obviously had been a disabled access room at some point (bizarrely on the first floor), so the bath and sink were lower than normal and there were badly executed repairs where handrails and emergency cords had been removed which wasn't ideal. The room and bathroom were both a good size though with the expected facilities and the bed was extremely comfortable.

The room and hotel in general were clean and in a good state of repair.

Dinner was okay, took a while and my steak was over cooked, but you can't complain for £12.

Breakfast was excellent, lots of choice and the food was very well cooked. The staff at breakfast were very efficient and friendly.

Exactly what you would expect for a Premier Inn so can't complain. It was a bit expensive for what it is though at nearly £90 once you included breakfast in the room rate.

  • Stayed February 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Oxford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 16, 2013

Needed a place to stay over during a business trip which was inexpensive and convenient. Rooms basic and soulless as you would expect, but staff made up for it. Every staff member was extremely efficient and friendly and there was a real team atmosphere. Expected the food to be average, but was pleasantly surprised by the quality and perfectly cooked steak.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 3, 2013

Very comfortable rooms, terrific breakfast and friendly staff (Ben at breakfast very helpful). If being really critical it could do with a touch of paint in places but not a problem. Would recommend this hotel which offers great value for money.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Chelmsford - Springfield

Address: Chelmsford Service Area - Colchester Road | Springfield, Chelmsford CM2 5PY, England
Phone Number:
Location: United Kingdom > England > Essex > Chelmsford
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#1 Best Value Hotel in Chelmsford
#4 Romantic Hotel in Chelmsford
#5 Business Hotel in Chelmsford
Price Range (Based on Average Rates): $
Number of rooms: 91
Reservation Options:
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Also Known As:
Premier Inn Chelmsford (Springfield) Hotel Chelmsford
Premier Inn Chelmsford - Springfield Essex

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