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“Mood spoiler staff service with good food” 1 of 5 stars
Review of Prezzo - Brentwood

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Prezzo - Brentwood
129 - 129a High Street, Brentwood CM14 4RZ, England
+44 (0)1277 216641
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Ranked #60 of 127 Restaurants in Brentwood
Price range: $61 - $61
Cuisines: Italian
Dining options: Reservations
Restaurant details
Dining options: Reservations
Brentwood, United Kingdom
1 review
“Mood spoiler staff service with good food”
1 of 5 stars Reviewed January 3, 2014

Prezzo Brentwood,

To please and welcome our guests we visited Prezzo on 26th Jan 2014 boxing day early afternoon. It was a mood spoiler as the waitresses who served us were rude with unhappy facial expression as she bumped on to us for drinks order and we took a time to settle in. In support to this they had lack of knowledge of different brands of whiskies were in the restaurants.

Little disrespectful as we paid for the bill we had to wait and later approach the counter for the change money from the bill as they took it granted for a tip without customer's consent. Very bad!! Though we always believe in appreciation of service this kind of experience teaches you a lot to be wise but not generous. .

Food was excellent and real value for money and I would like to visit again but never in Prezzo @ Brentwood.

  • Visited December 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 4 of 5 stars Food
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77 reviews from our community

Visitor rating
    13
    27
    22
    12
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Contributor
16 reviews 16 reviews
9 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Child Friendly and Adult Dishes”
4 of 5 stars Reviewed December 23, 2013

Prezzo make a specific effort to catered not only for adults but also the primary school age nephew who accompanied my niece and I. Wide choice of British and Continental dishes were available. Also a stock of colouring sheets which truly interested my nephew. He was also challenged to choose from the wide pasta selection..

Visited November 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
barton le clay
Senior Contributor
35 reviews 35 reviews
19 restaurant reviews
Reviews in 27 cities Reviews in 27 cities
17 helpful votes 17 helpful votes
“Lunch for four , drinks for six”
5 of 5 stars Reviewed December 8, 2013

We all went to lunch ( party of four ) met two others for drinks , superb Prosecco , with bread and olives , no rush very chilled sitting In The bar, then excellent food king prawns , spaghetti meat balls or roast duck , all the food was well cooked and beautifully presented , service was excellent , restaurant very clean , plenty of friendly staff, chocolate profiteroles in a white chocolate sauce , wonderful , would recommend ....

  • Visited December 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ilford, null, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
“Always good”
5 of 5 stars Reviewed October 25, 2013

Pleasant staff, good menu. Consistently good food. Clean toilets. Meal deal vouchers always available, wine per glass is pricey.

Visited October 2013
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London, United Kingdom
Contributor
13 reviews 13 reviews
5 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Love it here but poor service”
3 of 5 stars Reviewed October 13, 2013

Visited on Saturday 12th October. Go here quite a bit but just lately the service has been shocking. Was busy but not packed, waiter was very polite and starters were served quite quickly. However from the time our starter plates had been cleared we had to wait nearly 40 minutes for our main course.I have always enjoyed the food here and this was no different, I had the duck and it was fine. However yet again when our plates were cleared and we had ordered our dessert we then had to wait nearly 40 minutes again. Sorry but I find that unacceptable.

Will be thinking carefully before returning.

  • Visited October 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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