We decided to eat in the hotel restaurant for dinner, after enjoying our breakfast there earlier. The staff member who served us was a trainee, and she struggled to take our order, taking many attempts to complete it. After an average wait, our childrens meals were brought out, and our meals quickly followed. My Salmon, unfortunately, had a very distinct black edging, and was too overcooked. This was brought to the attention of a team member, who took the meal away to be re-done. Meanwhile, my Husband noticed that his Salmon salad wasn't right also. The salad had been put in a very hot dish, and the advertised new potatoes and dressing were missing. The salmon was also hot, yet the menu stated that it was served cold. This meal was taken back to the kitchen also. After a lengthy wait, our meals were delivered. Mine was better, but my Husband could not believe that yet again, a piping hot bowl was used to house a salad. We asked to speak to the duty manager, and when she came to the table, we made our points clear. We found her to be very abrupt, and slightly dismissive about what we had found wrong with the meals. We did eventually have all meals taken from the bill, but the evening was soured, particularly since we then endured a three hour drive home afterwards! We would stay at the hotel again, and have breakfast, but would definitely eat out somewhere else for dinner!!
If you own or manage Priemer inn barking london, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.