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“Great for loud rooms, rude staff and weird smells” 2 of 5 stars
Review of Days Inn & Suites Girard

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Days Inn & Suites Girard
2.0 of 5 Motel   |   1615 East Liberty Street, Girard, OH 44420   |  
Hotel amenities
Ranked #1 of 2 Hotels in Girard
New York, NY
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
49 helpful votes 49 helpful votes
“Great for loud rooms, rude staff and weird smells”
2 of 5 stars Reviewed February 16, 2014

First the good: the rooms are pretty big, clean, bed is fine enough. This all warrants a perfectly fine hotel. But...then the Days Inn goes out of their way in ensure you have a bad experience.

When we first walked into the room, we were overwhelmed with an extremely powerful smell of cleaning product. After a couple more smells, we realized it was an overboard Febreeze job that did little to cover the fact that someone had been smoking in the room...alot. No other rooms were available, so we were stuck with Febreeze/tobacco room.

The second issue is that it's loud! You can hear everything that happens in the hall and the room next to you. This was especially fun as we were next to the breakfast area and were awoken at 6:30 by conversations of other hotel guests. ...and we were woken up again at 7...7:30...

Finally, what is with the staff? Every interaction with them was unpleasant. Asking for an extra blanket illicited an obvious, over the top sigh, as she had to let me know what a huge burden I was putting on her. Check in was greeted with an unsmiling middle aged woman who spoke with a sharp tone, and when I asked what my room number was, she said "It's on the card sir!". When I informed her it wasn't, her response wasn't to apologize, but take the card without a word, write the number down on the card and slam it back on the counter without a word. I was nothing but polite the entire time so I wonder what in the hell her problem was and why was it taken out on customers? The final customer service award goes to the lady in the morning. When asking for a late checkout, I was told in a very rude to "Sir, we have a lot of other guests coming and can't be making exceptions..." at this point I hung up. I'm perfectly fine being told I can't get a late checkout. I'm not okay with miserable clerks treating me like I'm the worlds biggest jerk for asking.

After writing this...why did. I give it even two stars? This was a miserable hotel experience and it didn't have to be. Treating customers with a modicum of dignity would go a long way. But I'm done with this place and recommend it only to those who enjoy surly clerks who take their bad days out on customers.

  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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127 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • German first
  • Any
English first
Galloway, Ohio
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed January 25, 2014

After checking in and got into room, the heat was turned off(mind you, it was 10 degrees outside), it had to be in the 50's. It took forever to get warmed up, and I don't believe the heater was working properly. Luckily I took a shower that night because in the morning there was no hot water. The bed was comfortable and slept well, but overall it was not a very comfortable stay.

  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daysinnmanager1, Front Office Manager at Days Inn & Suites Girard, responded to this review, February 10, 2014
Thank you for taking the time to review your recent stay at our property. We try very hard to provide our guests with a good experience. I am sorry for the issues that inconvenienced you while you were here. We appreciate you bringing this up to us and this will be brought before our staff and definitely taken care of.

Again, thank you for bringing these issues to our attention and we hope that you might give us another chance if you are ever in the area.
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Additional Information about Days Inn & Suites Girard

Address: 1615 East Liberty Street, Girard, OH 44420
Location: United States > Ohio > Girard
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Girard
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn & Suites Girard 2*
Number of rooms: 56
Reservation Options:
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Also Known As:
Days Inn Girard
Girard Days Inn
Days Inn & Suites Girard Ohio

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