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“Centrally Located, Clean, Great Staff” 5 of 5 stars
Review of Svalbard Hotel

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Svalbard Hotel
3.0 of 5 Small Hotel   |   Postboks 538, Longyearbyen 9171, Norway   |  
Hotel amenities
Ranked #2 of 3 Longyearbyen B&B and Inns
Waimea
Top Contributor
182 reviews 182 reviews
24 hotel reviews
Reviews in 74 cities Reviews in 74 cities
78 helpful votes 78 helpful votes
“Centrally Located, Clean, Great Staff”
5 of 5 stars Reviewed June 24, 2012

My wife and I were surprised that we had to go through passport control at Tromso Airport to fly to Spitsbergen, but we were delighted that we booked the Svalbard Hotel. It is centrally located and relatively new (and clean).

The staff--especially Torill--were friendly and very helpful with booking activities. We chose a mountain hike (around $70 per person at current exchange rates), a PolarCirkel (Zodiac-like fast boat) 8-hour trip to Van Post Glacier (about $150) and a fossil hike ($70) in the snow.

Breakfast was across the street, but that was no problem. The hotel is close to all the shops, the super market and the so-so restaurants that seem to specialize in $30 hamburgers.

Most of the hotels in Longyearbyen charge between $250-300 per night, so the Svalbard Hotel was a bargain.

Room Tip: In June, the sun never goes down, so be prepared to sleep for just a few hours before starting the n...
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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83 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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English first
York, United Kingdom
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 29, 2012

Stayed at this hotel on a business trip. On arrival, the receptionist issued a personal keycode that allowed entry to the hotel front door and my room. Good idea as it means not having to carry keys, which those here for skiing holidays very happy with. The rooms are clean and have great big pictures of the local flora and fauna on the walls. The whole place feels fresh and looked after. The wi-fi is unusually seamless with no problems connecting almost immediately. You have to go to the "Svalbar" for breakfast, which is just a short 2 minute walk. The breakfast itself was fine but it felt strange eating breakfast in a bar which had been full of party-goers the night before. Overall, a nice wee hotel but remember that you have to leave your boots in the foyer!

  • Stayed April 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Oslo, Norway
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 6, 2012

This is a small cosy and intimate hotel with very modern room that gives you just the right mood for your visit at Svalbard.
High standard bathroom as well.

The reception is only open at daytime and the breakfast is just over the street.
The staff is very friendly like all other people you meet up there.

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Top Contributor
106 reviews 106 reviews
76 hotel reviews
Reviews in 77 cities Reviews in 77 cities
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed April 3, 2012

Great location in the middle of the village and a short walk to everywhere. Very modern room and bathroom. Nice place to have coffee and biscuits whenever you like. I went down early in the morning and sat around in my pyjames (sorry to all the other guests who saw me!)

Breakfast across the road is very reasonable.

Free wi-fi.

Service by all the receptionists was very friendly and helpful.

  • Stayed March 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Copenhagen, Denmark
Contributor
15 reviews 15 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 13, 2011

New hotel with nice size Scandinavian style (light!) rooms, very centrally located - we walked everywhere! Nice little corner with free coffee and cookies right next to the reception.

The hotel does not have a 24 hour reception, but the staff were there when we needed it and very helpful.

The price is influenced by the fact that there are not a whole lot of accommodations to choose from in Longyearbyen.

  • Stayed July 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Norway
Top Contributor
54 reviews 54 reviews
20 hotel reviews
Reviews in 33 cities Reviews in 33 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 11, 2011

We were lucky enought to try this hotel just as it opened in March 2011, and believe this is certainly going to be a hit amongst mid-budget travellers. We all know that staying in Svalbard is expensive, and it feels a bit of a waste to spend lots of money on accomodation when you spend most of the day out on excursions anyway. That is why they have built this place. There is no restaurant on site, but just across the road is "Kroa", a great place for lunch or dinner. Breakfast which is included in the room, is served at Icebar, 100 meters down the road, on ground floor of the sister place Svalbard Lodge. Svalbard Lodge is a self-catering apartment style lodging, where you can prepare your own food, or have breakfast downstairs at Icebar. I have stayed there before, and the apartments are really nice and roomy. Breakfast is unfortunately the only drawback about Svalbard Hotel. Things like milk, juice, ham and cheese is not kept cold, so if you arrive just before breakfast closing, you'll find that most is very warm and sweaty. Also the scrambled eggs are not of the standard I would prefer. But all of these things can be fixed if focused on - like cooling arrangements.... The service of hotel manager, Marcela is fantastic. She greets you like you were coming to stay with her at home, and she does everything in her power to help out with any question or problem you may have. The rooms are decorated in a warm and cozy style - quite different from most other hotels with wooden walls, colored in grey, LED lighting all over the hotel, and fantastic photo wall paper in all rooms. All rooms have different wallpaper photos from Svalbard. The bathroom has a shower or bathtub, so make sure you specify your preference when making a booking. The lobby area is overlooking the main street of Longyearbyen and "Kroa" restaurant at Basecamp, so the location couldn't be better. Since there is no restaurant or bar in the hotel, the location is very nice an quiet. A good nights sleep is what you want after being outdoors all day and enjoying a fantastic dinner at one of restaurants afterwards. The hotel door is closed all the time and you'll need your hotel room key code to enter the hotel. Makes the place feel very secure.The dining in Longyearbyen is overall fantastic and clearly above average for a small place like this! "Huset" is by far the most classy and gourmet style restaurant in town. They also arrange visits to their fantastic wine cellar, and their staff show geniune interest and lots of knowledge about food and wine. Lots of history around the place and they have created an intimate atmosphere in their newly redecorated restaurant. Check it out! Or else "Kroa" is my favourite dining option - check out their chocolate fondant!!!!!!!!!!! You won't find it better anywhere!
All in all I'd doubt you'll find better value for money in Longyearbyen than Svalbard Hotel at the moment - at least if you're looking for hotel style accomodation.

  • Stayed March 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Svalbard Hotel

Address: Postboks 538, Longyearbyen 9171, Norway
Location: Norway > Svalbard > Spitsbergen > Longyearbyen
Amenities:
Bar / Lounge Free Parking Kitchenette Restaurant
Hotel Style:
Ranked #2 of 3 B&Bs / Inns in Longyearbyen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Svalbard Hotel 3*
Number of rooms: 27
Official Description (provided by the hotel):
Brand new Svalbard Hotel consists of 17 double rooms, including 2 handicap-friendly rooms. The hotel also offers conference facilities for small groups. The hotel is situated in the city center, only a few meters from restaurants, bars shopping center and souvenir shops. Svalbard Lodge have modern apartments located in the centre of Longyearbyen. Only a few meters from restaurants, bars, shopping centre and souvenir shops. ... more   less 
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Also Known As:
Svalbard Hotel Longyearbyen, Spitsbergen

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