We were lucky enought to try this hotel just as it opened in March 2011, and believe this is certainly going to be a hit amongst mid-budget travellers. We all know that staying in Svalbard is expensive, and it feels a bit of a waste to spend lots of money on accomodation when you spend most of the day out on excursions anyway. That is why they have built this place. There is no restaurant on site, but just across the road is "Kroa", a great place for lunch or dinner. Breakfast which is included in the room, is served at Icebar, 100 meters down the road, on ground floor of the sister place Svalbard Lodge. Svalbard Lodge is a self-catering apartment style lodging, where you can prepare your own food, or have breakfast downstairs at Icebar. I have stayed there before, and the apartments are really nice and roomy. Breakfast is unfortunately the only drawback about Svalbard Hotel. Things like milk, juice, ham and cheese is not kept cold, so if you arrive just before breakfast closing, you'll find that most is very warm and sweaty. Also the scrambled eggs are not of the standard I would prefer. But all of these things can be fixed if focused on - like cooling arrangements.... The service of hotel manager, Marcela is fantastic. She greets you like you were coming to stay with her at home, and she does everything in her power to help out with any question or problem you may have. The rooms are decorated in a warm and cozy style - quite different from most other hotels with wooden walls, colored in grey, LED lighting all over the hotel, and fantastic photo wall paper in all rooms. All rooms have different wallpaper photos from Svalbard. The bathroom has a shower or bathtub, so make sure you specify your preference when making a booking. The lobby area is overlooking the main street of Longyearbyen and "Kroa" restaurant at Basecamp, so the location couldn't be better. Since there is no restaurant or bar in the hotel, the location is very nice an quiet. A good nights sleep is what you want after being outdoors all day and enjoying a fantastic dinner at one of restaurants afterwards. The hotel door is closed all the time and you'll need your hotel room key code to enter the hotel. Makes the place feel very secure.The dining in Longyearbyen is overall fantastic and clearly above average for a small place like this! "Huset" is by far the most classy and gourmet style restaurant in town. They also arrange visits to their fantastic wine cellar, and their staff show geniune interest and lots of knowledge about food and wine. Lots of history around the place and they have created an intimate atmosphere in their newly redecorated restaurant. Check it out! Or else "Kroa" is my favourite dining option - check out their chocolate fondant!!!!!!!!!!! You won't find it better anywhere!
All in all I'd doubt you'll find better value for money in Longyearbyen than Svalbard Hotel at the moment - at least if you're looking for hotel style accomodation.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.