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“Typical Greek,friendly hotel,cheap & cheerful” 3 of 5 stars
Review of Hersonissos Village Hotel

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Hersonissos Village Hotel
4.0 of 5 Hotel   |   Hersonissos Village | Limin, P.O. Box 38, Hersonissos, Crete 70014, Greece   |  
Hotel amenities
Ranked #58 of 185 Hotels in Hersonissos
Sunderland
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Typical Greek,friendly hotel,cheap & cheerful”
3 of 5 stars Reviewed August 17, 2010

We stayed at this hotel the first week of August 2010.We were a mixed group consisting of children aged 4 to 11yrs ,2 families ages 30 - 65 and 3 tenns aged 16 yrs.The hotel itself is up a very steep bank.We were quite shocked when we arrived as it was clearly out of the way compared to the others near the town. However,the hotel was very pretty looking we arrived late at night and the reception staff were very welcoming. They showed us to our rooms. Our rooms consisted of 1 maisonette style with an up and a down and 3 balconies,it was very nice .The other rooms were basic concrete based beds ,shower/bath very typically Greek.The rooms were clean and the maids came every day to make /clean the beds and refresh the towels.The hotel is set amongst quite hilly grounds with quite a lot of steps to some of the apartments/rooms. However this was not a problem even with one of our group using sticks due to a medical condition.After we booked in we were taken to the restauraunt where 13 meals had been provided for us (Salad/meats) etc and drinks.This was lovely as we didn't expect it.The hotel pool looked lovely lit up from the terraceThere is 2 pools,1 which is the main one which is clean but be careful as itis very deep at the deep end.The other pool is set in a quiter part of the hotel at the back in very nice surroundings.There is a games room under the pool area with table tennis,snooker and Ice Hockey.There is a shop on site which sells inflatables and basic provisons and newspapers.All inclusive consists of breakfasts which were ok ,scrambled egg with ham ,boiled eggs,hotdogs.Some cereals,bread jams ,choc spread no toast facility.Tea/coffe and orange juice /grapefruit juice.AI opens @ 10am.Self serve from lager pump,lemondae,coke,sprite,fanta orange,Rose 7 White wine.Ice cream in tubs which u help yourself too also.Dinner served from 1pm in pool terrace area.We found the food ok to be honest ,chips,salads,chicken,pastas etc.Tea served in main dining area,much the same chefs cooked either fish or meat then there was chips,salads,pastas even a cheese pastie style dish.Self serve lager wines pop.The all inc drinks consited of lager,rose wine,white wine,ouzo or raki.The rest you need to pay for.The AI ends propmt @ 11PM.There is no entertainment in the hotel apart form a greek nite which was 5 euros and is set around the pool ,you receive a cocktail.It was quite good.There is no entertainment at the hotel other than the greek nite.There is a small bar where people sit which does have lovely views over the sea and we just made our own entertaintment.The children spent the evenings playing cards/DS etc. Another thing to mention is that we were the only english as far as we know at this hotel. It does seem to be more German,Dutch orientated.We did venture into Herssonissos itself a few evenings which was a 15 min walk quite a feat in the sweltering heat however we were fine just had no makeup on by the time we got there lol!.We did however get taxis back as the banks are just too steep the taxis were 7 euros or 10 by the time we tipped.The town itself is a long strip style,Dutch end and Irish end.Bog standard terrace bars over looking sea on one side.Air conditioned small bars on the other amongst pizza ,crepe stalls.It was ok .Our 3 teenage girls however loved it and had a few hours in Amesia nighclub. It was lively enough for the girls as they are still quite young, for older teens etc may be a bit of a let down compared to Malia.Quiet if you like quiet with no entertainment and some lively bars if thats what you likeThe beaches are small shingle but we went snorkelling and you can go out quite far and stand,it's lovely even our 4 yr old went way out with us..All in all we had a lovely hol as we made our own entertainment but there was nothing really for children here.Luckily though our kids are happy playing cards,etc ha ha.To sum up- Hotel is cheap and cheerful just as expected,in lovely setting but a bit out the way if you prefer a busier holiday.Staff were lovely with us if your nice to folk you are treat nice in return.The head of the restauraunt is particularly welcoming.The food was just as expected we were happy with it,can be repetative but arent all hotels like that.The weather was scorching so what we done to keep our room cool was to ask for a second card to keep in the air con slot in the room,our rooms stayed cool day & night which was just what ya needed as it was boiling. Don't be put off by the bad reviews I did enjoy the holiday mainly because we have fun as a family which u prob need to be able to do if your after a entertaining holiday as its not that kind of hotel.The teenagers had the best week of their lives in the bars,the little kids had fun in the pool,the adults had a relaxing holiday.All in all enjoyable but wouldn't go back as we like a more family orientated hotel with some entertainment,more english speaking families,and near enough the resort to walk back without using taxis.

  • Stayed August 2010, traveled with family
    • 4 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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138 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Polish first
  • Russian first
  • Any
English first
l;
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 14, 2010

First I was a little worry from this hotel, because of photo and Rate
I get to this hotel in 04:00 am get the room in 4:30 (the check in is in 14:00)
Have a breakfast; I get the room number 3009 near the small pool
(Travels with my wife and 2 children 4 and 6 )
The service was great (the waiter get tips from us) the food was ok
All include between meals there was cold drink (orange and lemonade
, ice cream with 4 Flavors, and sandwich) , there is a tv in the room with Greece station even the mtv in Greek
The room is ok , you have Air conditioning (you can't leave the Air conditioning on when you not in the room –you have a card for the electric )
The Breakfast and Dinner was in the restaurant and the lunch was in the main bar near the pool The pool is clean , you have pool for children , there 2 pool area one that serve drink and stuff the other less crowd , be know this is 4 star hotel , you fell like 4 star
There isn’t evening Culture at night.
If you want to Expand you check out, you need to pay 20 euro for the room you get the meals with that price,
The beach is 10 minute from the hotel; you have one row for the beach
The problem was the Crickets Apparently is in all Crete
You have 3 computers for internet access cost 1 euro for 15 minute
A taxi for the center cost 7 euro one way
In the videos you see the small pool and the big pool,

http://www.youtube.com/watch?v=XnV0Fn8A-BI

The hotel is for small children recommended

  • Stayed August 2010, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
76 reviews 76 reviews
24 hotel reviews
Reviews in 35 cities Reviews in 35 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 22, 2009

Never mind that we had to spend 1st night at the sister hotel due to overbooked hotel, we had fab night in the center where sister hotel was situated. Overall location is good as long as you have your quad bike sparked in front of the door. Hotel was clean and looked after , food was OK. Good value for money I could say!

Stayed September 2009, traveled with friends
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Vilnius
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 16, 2009

I went to this hotel with my girlfriend and other two friends. We stayed for 11 days. At first site hotel has a wonderfull location on the hill with the view to the see. However everything other is very bad.

The rooms we recieved at first was without a balcony and view and very small. I could open and close doors with the foot from the bed. Shower didn't work and sometimes warm water dissappeared for no reason. Sometimes rooms were very bad smelly because of cleaning.

Every morning we had to wake up until 9am!! so we didn't miss the breakfast. The taste of food and racion is terrible. We had all inclusive but had to eat omlet, ham with cheese, fish fingers and pasta EVERY DAY. Every dinner there were cats around sitting near tables.

Drinks are no better too. No natural juice EVEN FOR PURCHASE. Local greek alkohol drinks are no good, and there was like 3 kinds for purchase. Vodka, metaxa and maybe tekila. No international bear or other good drinks.

For 11 days there were no attractions, concerts or any kind of evening programme.

Hotel says that they have ping pong, tennis, golf and billiard but in reallity billiard was out of order, ping pong was located in basement and very poor condition.

Local beach was like 30 metres long and with coral shore. No good for swimming.

I will never go back to that hotel again.

In conclusion, hotel for very old people who doesn't care about anything, just want to eat junk food and sit near the pool.

  • Stayed September 2009, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 29, 2009

after reading reviews on this site i was dreading my stay at this hotel. However we arrived to find clean, spacious rooms, friendly staff, tasty food with lots of variety and an excellent location. Breakfast, lunch and dinner consisted of a wide variety of food which was all tasty and excellently presented. Staff were more than helpful and seemed to enjoy helping you out. Please don't believe anything you read here, honestly this hotel is amazing.

  • Stayed July 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sweden
1 review
4 of 5 stars Reviewed June 10, 2009

We visit Hersonissos Village between May 24 and June 7, and we don't understand all the complaints.
Of course the hotel is on a hill, it say so in the desciption!
We get exactly what we expected.
Beautiful panorama, nice and comfortable rooms, greek food and nice crew.
I think you get what you deserved, if you are gentle to people they treat you the same way.
Our visit was great, and the service at the hotel is great. They even had a doctor coming two times a day, that's service!
It's very clean, and cozy.

  • Stayed June 2009, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Düsseldorf
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed June 1, 2009

We have just arrived from a two-weeks holiday in Hersonissos.
In spite of the fact, that we have read the other reviews about this hotel and have got to know that it's bad, we had already no chance to change anything - because we had already payed for it.
Deep inside having a hope that may be it is not so bad as described, we have come to the hotel. And it WAS a great dissapointment!
The great disaster there was a food. First of all, there was almost no choice, it was almost the same from day to day. The quality of products as well as of the meals was very poor. Food was cheap and didn't taste.
Lunches: nuggets, pommes, carrots from refrigirator and the same greek salat which tasted like nothing. The only thing which was possible to eat was tzatziki- but it's not enouph! I have hoped to see sometime fresh fish- and it was, but so dry and untasty. What was also really unpleasant - there were about 5- 7 dirty cats, which were running around and disturbing the people, but the staff seemed to be ok with this. What was also very suprising, after this terrible lunch all the guests had to clean their plates and bring them to the special carriage themselves. The staff is really lazy there.
Dinner was not better. Almost the same thing. The food was always cold there. It was not possible to choose desert, because the waiters have brought it themselves, and only then, when everybody at the table were ready with eating. It was always ice-cream or cake- terrible and the same each day.
We had all inclusive, but it was, of course the worst one, I have ever had. Small choice of juices (and from concentrate), no cacao during the day. I haven't quiet understood the system with drinks. In the morning there was a tomato juice and during the day already not. The same thing with the apple juice- it was only possible to get it at the bar after 18.00. Wine was the cheapest one. The other alkohol drinks: raki, uzo and brandy. The rest you had to pay.
We were there with a child, he couldn't it there anything, that's why we wanted to change the hotel, we had to pay for it 600 euros more and we were ready to do it, but the General Manager of the Hotel had convienced us to stay, I had also have a talk with the cook, telling him my wishes. It was improved for one day, and then all the same had become as usual - bad.
What is also bad about the hotel- it is on the hill, that makes the way to the beach complicated for old people and children. You have to walk about 10-15 minutes, the road is not straight, you have almost to climb it. Two times a day with a child was not simple.
It is also not near to the city of Hersonissos- 25 minutes to walk, in the dark.
Staff is not unfriendly, but also not friendly. On reception three man were helpful and all the things which I asked them to do were done it time- they were ok. The GM was a very charmant man, friendly man- but it is not enouph to be satisfied with the hotel itself.

The hotel was full of germans, some people from Endland and Holland. The last two days we had spent with polnish people- I don't want to say bad about all polnish people- but these ones were unbelievable- always drunk, were swimming in the pool with clothes, drinking beer at the children playground and shouting bad words.
The rooms were not bad and they were clean and neat, women who cleaned everything were very friendly.
TV didn't work at all these two weeks, we have spent there.

Except of the hotel everything was wonderful in Crete: sea, restaurant (we were there very often although we had all inn), mountans, weather...

  • Stayed May 2009, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hersonissos Village Hotel

Address: Hersonissos Village | Limin, P.O. Box 38, Hersonissos, Crete 70014, Greece
Location: Greece > Crete > Heraklion Prefecture > Hersonissos
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Restaurant Swimming Pool Airport Transportation
Hotel Style:
#21 On the Beach Hotel in Hersonissos
#29 Luxury Hotel in Hersonissos
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hersonissos Village Hotel 4*
Number of rooms: 292
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Also Known As:
Hersonissos Village Hotel Crete, Greece

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