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“Discovering your own country in Mama Soula's paradise” 5 of 5 stars
Review of Bellino Apartments

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Bellino Apartments
Agiou Vasileiou 34, Hersonissos, Crete 70014, Greece   |  
Hotel amenities
Thessaloniki, Greece
1 review
1 helpful vote 1 helpful vote
“Discovering your own country in Mama Soula's paradise”
5 of 5 stars Reviewed November 27, 2013

I visited with my girlfriend the wonderful island of Crete at the first week of October and I had the luck to stay at Bellino apartments and the "blessing" to meet mama Soula and her adorable crew. They made sure that our staying was perfect, that we felt like we belonged in their family and that we would leave Crete with a life-long memory. So, all our love to our own Mama Soula, Manos our smooth tender and Jenny our "sister soul". We love you all and thanks for everything:-))))))

Room Tip: It'a a win-win situation :))
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mamasula, Ιδιοκτήτης at Bellino Apartments, responded to this review, November 28, 2013
Dear Petros,
I thank you and your girlfriend fopr your kind words . You were also a great company to have and we also had a good time.

I wish that you come again soon to accommodate you again!

Loads of kisses and love !
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166 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Dutch first
  • English first
  • Greek first
  • Any
English first
england
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 20, 2013

i stayed at the bellino apts late september we arrived on sunday and where shown our apt ;; talk about basic accomodation the beds where set on concrete slabs with a mattress thrown on top. the shower was hand held and was so full of scale the water only dribbled out impossible to use as a shower . the hotel was full of irish people all from southern ireland who seemed to think it was the height of luxury ;; god knows where they had stayed before ' the owner mama soula was a very good host very welcoming but she needs to get her prioritiers right all she seemed interested in was selling the weekly barbecue; which was only mediocre at best . the second week the hotel was empty only my friend and inthe place ; i must mention jenny the cook/ cleaner she looked after us superbly as soula had gone to visit relatives ; and she was the only staff member there . all in all if you want a cheap holiday this is the place for you but dont forget it is very basic.

  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mamasula, Ιδιοκτήτης at Bellino Apartments, responded to this review, October 21, 2013
Dear Tom,

I would love to thank you and your friend for your choice to stay at Bellino apartments for two weeks.
I feel sorry that I couldn't satisfy your needs .
First , I have to say that the whole accommodation is styled by traditional cretan culture .
Second, inside the brochure you can see exactly how is the room before you buy your holidays to our accommodation.
Your critic seems out of the blue because in the two weeks time that you stayed here , we were together every day , you were thanking me every day cause you were spending time with us.
Also we went together to eat at a restaurant with Jenny with my car and you seemed very satisfied.

Every night you sat till late at the bar with the other "southern" Irish people and you were having fun with another couple (that comes every year).

I feel that critic is unfair for the southern Irish people.
About the BBQ , you say that it is mediocre at best , it seems strange cause when I asked you how is the food you told me that it was fantastic (Also if you read other reviews you will see that people say that my BBQ and karaoke are great ! )

About the second week , I offered you a bigger apartment without extra cost because I wanted to satisfy you.
Also Jenny was cooking every night and you were eating with her and you also went with her to Heraklion and you were saying that you had the best holidays ever !

As an owner I feel obligated to say that I did everything that I could to make you feel happy and I feel sorry that after all those thing that we did , I wonder what more we could do to make you feel good !
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Liverpool
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 4, 2013

We have been staying and visiting the Bellino since 1990,the pull of the place always takes us back.
Soula is the BELLINO,a very kind, helpful, caring,funny Lady,we would say she is our family now.
If you have the great fortune of staying in the Bellino,you are in for a Fun Friendly and Brilliant Party Atmosphere.
Soula never leaves you out when you arrive,she will always ask you to join the company even if you are a bit shy,so you feel relaxed right away.
By the time you go home you have made a lot of new friends.
Jenny and Manos where there to Look after you,jenny of a day,manos great barman of a night.
We have also known jenny since 1990,a lovely Lady.
The Location of the Bellino is perfect Half way down to Hersonissos and Half way up to Koutouloufari a pretty little village.
The Food in the Bellino is Delicious,Homemade food with proper CHIPS.
The pool Area great for Fun and Relaxing,
The Rooms always kept clean by jenny.
All in All we can Highly Recommend These Apartments.
Great Place To Stay
ROY N BEL

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mamasula, Ιδιοκτήτης at Bellino Apartments, responded to this review, October 21, 2013
Roy and Bell,in 1990 you came for first time at Bellino apartaments like customers.Since 1990 have passed 23 years and as you said we are family now.I fell that we growing up together.Roy and Bella are 2 very kind,friendly and simple persons,they love greece very much...basically xersonisos and koutouloufari.Every year they choose to spend their holidays money in our area,in the village they use all the restaurants and coffee shop.All the people that stay in koutouloufari known them and they tell the best for them.I'm glad when im hearing local people saying that your friends are here again.I feel very lucky because i have the owner to tell me that i am their sister and i am patient for the next summer so as to come again because their company is awsume and i forget all the tiredness that i have with the great nights that we spend together.Thank you for being part of my life,i love you,many kisses!xxxx.
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Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 26, 2013

I stayed in Bellino apartments in Sept an al i can say is it was home from home ,the way we were treated her was so amazing ,anyone that is going to Crete i will say stay in Bellno 100% wow on price ,location and a great welcome .

Mama suola se yo again

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mamasula, Ιδιοκτήτης at Bellino Apartments, responded to this review, September 27, 2013
Maggie , thank you so much for your kind words . We had so much fun again ! Sadly I forgot to give George the lucky charm. We know each other 7 years now. I will come to Ireland too sometime !!!
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Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 22, 2013 via mobile

Went there for a lads holiday in september and Mama Soula was like a mother to us, absolutely perfect for us, everyone took such good care of us Manos Jenny and Mama were fantastic. Made the holiday. I got sick and jenny brought me down to the chemist after Mama called her doctor friend to take a look at me. Quality

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mamasula, Ιδιοκτήτης at Bellino Apartments, responded to this review, September 25, 2013
Thank you some much my dear customer!
That you so much for your kind comment You just like your collages were great !
Me , my staff and all the guest were like a big family .
All the moments will remain unforgotten
No need to thank me for. We are all humans ;)

Stay well =)
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 21, 2013 via mobile

Stayed here in Sept 2013.
There was a group of 8 of us.
The location is superb !
Ideal for exploring the island.
A big yes I can attitude by all staff.
Well done to Mama, Manous and Jenny.
We will be back.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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mamasula, Ιδιοκτήτης at Bellino Apartments, responded to this review, September 25, 2013
Dear Danny,

From my heart I shall say a big thanks , you and your friends were very good indeed ! We all had loads of fun !

I will wait for you to come back the next year just like you promised ( I will go holidays in mexico , hahaha)
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Ireland
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 19, 2013

Stayed here the first week in Sept 2013. First of all if you havent been on a package holiday in Greece before and your experiences to date are Spain and the like you need to research accomodation and reset your expectations. Accomodation in Greece is basic. Having said that our apartment was clean and functional. Dont plan on doing all your catering using the equipment supplied in the appartment or you will be disappointed.

Bellino is an appartment block of just 9 appartments. Because its so small you will get to know all of the other guests within a day. Our experience of this was extremely positive as the people we met made the holiday.

The apartment is very small and equipment levels are sparse. Realistically apart from making a cup of coffee dont plan on having a dinning experience using the appartment kitchen!

Food at the pool bar was excellent and freshly cooked by Jennie in front of you. We had breakfast most mornings (€5) which was excellent. The barbacue on a Wednesday or Thursday night is well worth the effort (no problem if you are vegetarian just tell them beforehand and alternative arrangements will be made). Its also a great way to interact with your fellow guests.

Manos runs the main bar and he is both a gentleman and a suberb host. He will play whatever music you request so you are not listening to Greek music all the time!!

Mama Soula, who is the owner, is always available (not annoyingly so) and is quite happy to spend time advising you on places to visit, restaurants and, just as importantly, things not to do (keep away from quad bikes!!).

As the other reviewers have said the location for us was perfect. Bellino is located very much on its own half way up a fairly steep hill from the town centre. Go up the other half of the hill and there are 3 smaller picturesque villages with excellent restaurants. Although the walk up the hill isn't extremely difficult it still needs to be taken into consideration by anyone with mobility issues.

In summary the Bellino is somewhere that you should give serious consideration to if you are looking for somewhere you can have a quiet relaxing holiday or, a wild holiday, or a mixture of both. The staff really do make every effort to ensure that your time with them is enjoyable.

Room Tip: avoid room 2.
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  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mamasula, Owner at Bellino Apartments, responded to this review, September 20, 2013
Dear Sean,

Thank you so much for your kind review, we read every one and it means a lot to everyone here that you had such a good holiday. We also enjoyed your company and it would be great to see you here again one day. Jennie will be very pleased in the morning when we pass on your comments!

Until the next time my friend...

Mama (as told to Mike!)
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Additional Information about Bellino Apartments

Address: Agiou Vasileiou 34, Hersonissos, Crete 70014, Greece
Location: Greece > Crete > Heraklion Prefecture > Hersonissos
Amenities:
Restaurant Swimming Pool
Hotel Style:
Ranked #4 of 103 Specialty Lodging in Hersonissos
Price Range (Based on Average Rates): $
Number of rooms: 6
Reservation Options:
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Also Known As:
Bellino Apartments Hotel Chersonisos
Bellino Apartments Crete, Greece

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