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“Lovely relaxing hotel in ideal location!” 4 of 5 stars
Review of Golden Beach Hotel

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Golden Beach Hotel
4.0 of 5 Hotel   |   191 Eleftheriou Venizelou Street | Limenas Hersonissou, Hersonissos, Crete 700 14, Greece   |  
Hotel amenities
Ranked #59 of 183 Hotels in Hersonissos
Louth, England, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Lovely relaxing hotel in ideal location!”
4 of 5 stars Reviewed June 4, 2013

I stayed at the hotel for one week in May 2013. The hotel is very contemporary, well locate right on the main strip with lots of shops and nice places to eat. The back of the hotel looked out onto the beach however there was no way of entering the hotel from this way! All the sunbeds were really comfy and did have a small charge on the beach. The pool is situated on the roof and is really small and deep (not able to stand in it). The roof pool is very pretty however really hot and humid and you have to go all the way to the BA at the entrance to get a drink! The food was nice, a good selection really for such a small hotel and the staff in the restaurant were all lovely and very friendly! The room was a good size and nicely presented. Our cleaner at the beginning of the week was very good and arranged out pjs beautifully! Nice little touch! We could tell when she hadn't been too as it wasn't as clean with others! The air condition wasn't great either!

Overall this is a really good hotel for a get away break, it's clean, well located and all staff were really friendly!

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FotiniTripaki, General Manager at Golden Beach Hotel, responded to this review, June 18, 2013
Dear Guests,
We would like to thank you for your nice comments.
Looking forward to welcome you again at Golden Beach Hotel !

Kindest Regards
Tripaki Fotini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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360 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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English first
Birkenhead, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed May 31, 2013

Just returned from 1 week stay, Bed & Breakfast at this hotel. The Lobby was just as the photos show, our room (side sea view) was very nice, comfortable bed and very clean but shower cubicle was small and as my husband has mobility problems was not very safe.Balcony was small but enough for 2 people, but air conditioning system took up half of balcony. Staff were very friendly and helpful but my biggest problem was the food. Very little variety of warm food (which was lukewarm at best ) I even complained about it one day but to no avail. We ate breakfast out several mornings.
The rooftop pool was small and deep ( no shallow end) and as I am not a very good swimmer and there were no hand rails or anything to hold on to I only went in pool once. Sunbeds were comfortable but usually all taken by 09.30 (opening time) by beach towels and left unoccupied for several hours.
Weather was wonderful, and some lovely restaurants on the beach front (reasonable prices.

As this was our 5th visit to Hersonissos we were expecting more of a Four Star hotel

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FotiniTripaki, General Manager at Golden Beach Hotel, responded to this review, June 18, 2013
Dear Guests,
We would like to apologize for all those reasons for which you did not enjoy your stay at our hotel. Our team is working hard in order to satisfy all of our clients.
I would like to thank you for your feedback concerning your stay at Golden Beach Hotel.
Kindest Regards

Tripaki Fotini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucharest, Romania
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 31, 2013

We went in May in Crete for 2 weeks, this year.It is a fantastic island.The hotel is placed in the " middle of everything",it has a very good location.
I am writing more this review for the wonderful staff from this hotel.I would like to start with the General Manager, who is a very nice gentleman.When my son had a small medical issue he offered me medical support making us to feel that we are cared and valued.
I would like to mention in particular the nice and kind staff from the Restaurant: Eva, whos is a very nice lady, she is smilling all the time, very polite and helpful.I never saw her with no smile on the face in two weeks.The second person: Nikos Veneris.A very nice guy, helpful, smiling all the time and charismatic.And last but not least I would like to mention in the review Mary from the Reception who welcomed us with a very big smile on the face and gave a lot of information.
I recommend this hotel.

Room Tip: Nice rooms with see view
See more room tips
  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FotiniTripaki, General Manager at Golden Beach Hotel, responded to this review, June 18, 2013
Dear Guests,
We would like to thank you for your nice comments.
Looking forward to welcome you again at Golden Beach Hotel !

Kindest Regards
Tripaki Fotini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 31, 2013

Just returned from a stay at this hotel - May 2013. On arrival the reception is quite impressive - very minimalistic, shining white marble floors and black modern art pieces and trendy transparent chairs but you soon realise that this is the bar area too and it is not somewhere that you would want to relax with a drink. There is a terrace area outside with more comfortable seating but you have to keep going inside to get a drink and the all inclusive bar finishes at 10pm, much earlier than any other we have visited. The hotel is spotlessly clean and our room was comfortable if slightly small. The restaurant was very busy, not overly large for the size of the hotel and I found the food selection to be very limited, fairly tasty but wouldn't like to stay for more than the 4 days that we did or it would have become quite boring. The hotel swimming pool is on the roof and is very small but there are very comfortable sun beds there. If you want a drink, you have to go down in the lift to the bar and take it back up. The beach is small and gets busy early in the day so we chose to go to a swimming pool next to it where you can hire a sun bed for 8 euros a day and there is a bar there to buy drinks from and they play relaxing music. You have a nice view of the surroundings and a cool breeze - it was nicer than the rooftop pool as we found that to be deadly quiet. The staff in the hotel were friendly but there is no entertainment at all, so not the place to stay if you enjoy something to do in the evening. Fine for a short break but I wouldn't recommend it to friends.

  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FotiniTripaki, General Manager at Golden Beach Hotel, responded to this review, June 18, 2013
Dear Guests,
We would like to thank you for your comments.

Kindest Regards
Tripaki Fotini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
Reviews in 23 cities Reviews in 23 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed May 30, 2013

Had a 4 day stay here in may weather was fab service was excellent food was good and the staff in the restaurant very friendly (Eva). The rooms were clean and well laid out. The roof top was small but the beds were very comfortable better than the ones on the beach which was a short walk away.
The hotel has a good location.

Room Tip: Pay for the front sea view
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FotiniTripaki, General Manager at Golden Beach Hotel, responded to this review, June 18, 2013
Dear Guests,
We would like to thank you for your nice comments.
Looking forward to welcome you again at Golden Beach Hotel !

Kindest Regards
Tripaki Fotini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucharest, Romania
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2013

Maneger is nice, we made ​​available to the printer. A clean hotel, friendly staff, the food good.The rooftop pool clean, good sunbeds. An advantage would be supermarkets, good prices. Happily recommend this hotel. Next year we will return.

Room Tip: Street Room overlooks the sea.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FotiniTripaki, General Manager at Golden Beach Hotel, responded to this review, June 18, 2013
Dear Guests,
We would like to thank you for your nice comments.
Looking forward to welcome you again at Golden Beach Hotel !

Kindest Regards
Tripaki Fotini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed May 26, 2013

This is not a4 Star Holiday resort.The food was not of the best quality or variety it was not hot or cold,the bacon was just a constructed ham.The managment ignored any requests or problems but smiled. Stayed here for one week which was a big mistake. Waiters seem to begrudge you getting drinks and comment on what you get. Rooms are small especially bathrooms.

  • Stayed May 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FotiniTripaki, General Manager at Golden Beach Hotel, responded to this review, June 18, 2013
Dear Guests,
We would like to apologize for all those reasons for which you did not enjoy your stay at our hotel. Our team is working hard in order to satisfy all of our clients.
I would like to thank you for your feedback concerning your stay at Golden Beach Hotel.
Kindest Regards

Tripaki Fotini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Golden Beach Hotel

Address: 191 Eleftheriou Venizelou Street | Limenas Hersonissou, Hersonissos, Crete 700 14, Greece
Location: Greece > Crete > Heraklion Prefecture > Hersonissos
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
#23 On the Beach Hotel in Hersonissos
#26 Romantic Hotel in Hersonissos
#29 Luxury Hotel in Hersonissos
Price Range (Based on Average Rates): $
Hotel Class:4 star — Golden Beach Hotel 4*
Number of rooms: 162
Official Description (provided by the hotel):
Located in the famous holiday resort of Crete, Hersonissos, just few steps from a sandy beach.Golden Beach has recently undergone a change of appearance achieving a beautiful balance of comfort and style, featuring 162 rooms, many of them enjoying blue views.Our outstanding friendly service and carefully crafted design that our guests enjoy are elements that achieve a relaxing stay in Crete. ... more   less 
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Also Known As:
Golden Beach Hersonissos
Golden Beach Creta
Hotel Golden Beach
Golden Beach Hotel Crete, Greece

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