Although hotel is said to be in Hersonissos it is actually a couple of miles away, with infrequent bus service. Taxis cost about 7 euros each way, or you can walk! Around the immediate area are a few other hotels, some bars/restaurants and a couple of small supermarkets.
The hotel is sited on a hill; with the main building, including reception, dining rooms, high end shops and spa at the top. The premises then slopes gradually down to the sea, covering quite an expanse of land with two large main swimming pools, accommodation blocks (bungalows), private pools, restaurants, bars and a few shops. Grounds are nicely landscaped and kept spotlessly clean.
Thinking that at peak season the main pools etc would be crowded, we booked a VIP bungalow, with shared private pool. Bungalow is a bit of a grand name for what is effectively a slightly larger than normal hotel room. The VIP bit does mean that you have complimentary water and fruit each day, and take breakfast in the Candia restaurant rather than the main dining room. Bed sheets are changed daily and towels twice daily. Not sure if this applies to non VIP rooms as well. Rooms well equipped with fridge, safe, toiletries, dressing gowns, balcony or patio and plenty of storage space. Our double bed was actually two singles, made up as singles and pushed together! Electricity and air con operated by inserting room key into slot near door. If you want to keep air con going you need to permanently have spare room key in the slot, or take credit card size piece of plastic to use. Whilst facilities include a bath, it is very small and the water flow into bath is barely a trickle, which I am sure is deliberate to discourage use of bath.
The shared private pool was quite large but it serviced about 20 “bungalows” so sometimes busy. Throughout the site I reckon there were about a dozen private pools, some shared and some for single use only. With this number of smaller pools, and immediate access to the beach, the result is that the main pools were rarely busy and never crowded. Plenty of sunbeds and shade, and saw little evidence of guests “reserving” beds. I didn’t think the sunbeds were all that comfortable. Hotel does provide a pool towel (small), which can be changed daily but would suggest you take your own towel, or blag an extra one from the hotel to make sunbeds a little more comfortable. The beach itself is combination of sand and shingle, which I preferred as the sand didn’t get everywhere; a bit rocky and, when windy, some quite big waves. Personally I liked the beach, some may not, but it was very popular
Knowing the hotel was slightly out we booked half board. This meant eating dinner in the main restaurant, which was primarily a buffet. A couple of days a week you could choose main course from a menu and these were generally better quality. Buffet did have a varied selection of meals, but as with most buffets, I never find the hot food is kept warm enough. At best I would describe the food as adequate. There was always the option of trying the other “smarter” restaurants. If on half board guest were allowed a credit of 12 euros per person, which was significantly less than rate charged for half board. Given that prices in the other restaurants were pretty steep this did not seem good value. The main restaurant did have a nice view out over the complex towards the sea, but couldn’t enjoy this as, being non smokers, we either had to eat inside or be shunted away to the back end of the terrace. Overall the buffet restaurant was ok, but the other restaurants on site did look a bit more appealing, and more expensive. Breakfasts for those in VIP rooms were served in the Candia restaurant, but there was no check, so anyone could have used. The Candia had nice surroundings in front of a little pool with plenty of choice; but again the hot food was, at best, lukewarm.
There was some low key evening entertainment throughout the hotel. Sometimes a small band or disco or dance show. All very relaxing, providing you could find a spot away from the heavy smokers. Internet access is available at a charge of 5 euros per hour.
It was nice that in the evening many guests, particularly the ladies, dressed up. Guests were a mixture of nationalities but high proportion of Russians, most of whom dressed to the nines at night and looked fantastic (the ladies that is); it’s a pity they were all so insular and glum.
Pictures of the hotel, including mine, do not really do it justice. Overall this is a good quality hotel, set in lovely grounds, and one to which I would return, but to a VIP room without private pool.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.