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“Great hotel but HUGE crowds” 4 of 5 stars
Review of Creta Maris Beach Resort

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Creta Maris Beach Resort
5.0 of 5 Hotel   |   Limin Hersonissou, Hersonissos, Crete 70014, Greece   |  
Hotel amenities
Ranked #13 of 185 Hotels in Hersonissos
Potomac, Maryland
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Great hotel but HUGE crowds”
4 of 5 stars Reviewed July 22, 2013

The hotel was very nice, we had a very nice room. Clean and impeccable with a great view.
Staff was very helpful, attentive and very nice.
The food was abundant, overall good. Coffee was not so great :)
It is a large hotel though so it is always crowded, at the restaurants, beach, etc. We did not realize that at the time of making the reservation, and did not love it. It is very hard to find a good spot at the beach or by the pool

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Creta_Maris, Marketing & PR Manager at Creta Maris Beach Resort, responded to this review, July 31, 2013
Dear Guest,

Thank you very much for your feedback! We are very happy you enjoyed your stay at Creta Maris Beach Resort! We would like to let you know that since last year that you visited the resort we have changed all sunbeds and umbrellas at the beach area organizing the space so that everyone can find a place around! We really hope to accommodate you again in the near future at Creta Maris!

Best regards,

Faye Papaioannou
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,196 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (274)
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English first
Penrith, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2013

We stayed at creta maris 5th july to 19th so we only just back. We stayed in a bungalow (not a renovated one) but we were happy with what we got.. It was clean, tidy and had all we needed so no problem. It would have been nice to have a long mirror in room for when you getting ready for dinner. There isnt bottled water in fridges as someone suggested but you dont need them as the water in the taps has been filtered so is drinkable. We kept a couple of bottles and kept refilling them and put in fridge to go nice and cold. Paper cups for your tea and coffee was a bit of a let down but I had read about this so took 2 plastic cups. We went to 2 a la cartes. Limoncello which we didnt like and pithos which was very nice. We didnt bother with Cochlias as my husband was well happy with the restaurant food. We got to know a very friendly waitress Eleni who made sure we sat by a window every time as she realised thats what we liked. Plenty of choice in the restaurant and the meat was 'meaty' not like some places you go to and its all bone. The wine on tap is very drinkable. Only one moan.... I like to try all the cocktails when I go away. I tried 3 then gave up. They are absolutely disgusting. One looked and tasted like seawater. There is no cherry or lemon or umbrella to make it look appertising. If they only had half a day learning how to make cocktails this would be even better.We used 3 or the swim pools and found we liked the bungalow pool best.. nice and quiet. All in all this hotel is perfect. Everyone had a smile and were very helpful. If youre wondering whether to go then I say dont hesitate you will not be disappointed.

Room Tip: Bungalow 710. Not renovated but lovely and quiet and sunny all day long
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Creta_Maris, Marketing & PR Manager at Creta Maris Beach Resort, responded to this review, July 31, 2013
Dear Guest,

Thank you very much for your feedback! We are very happy you enjoyed your stay at Creta Maris Beach Resort! We will read your comments and do our best to ameliorate our services. We really hope to accommodate you again in the future!

Best regards,

Faye Papaioannou
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bath, United Kingdom
1 review
5 of 5 stars Reviewed July 22, 2013

We have just returned from a week long visit to the Creta Maris beach resort. You definitely couldn't fault it. The rooms were spotless and kept very tidy by the lovely maids. The food was tasty with a large variety of choice for everyone. The pools were kept very tidy with the bar staff poolside being very polite and helpful. We would recommend going to the Terra Building outside pool as it was often fairly quiet. The animation team were great fun and kept everyone entertained. A huge thanks to everyone at the Creta Maris for making this holiday one to remember! The Knight Family (Stayed 13th July-20th)

Room Tip: Rooms above the disco could be noisy until 12 so try to avoid and request a sea view room :)
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Creta_Maris, Marketing & PR Manager at Creta Maris Beach Resort, responded to this review, August 7, 2013
Dear Knight Family,

Thank you very much for your feedback! We are very happy you had a beautiful time during your holidays at Creta Maris! We really hope to accommodate you again very soon!

Best regards,

Faye Papaioannou
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wolverhampton, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 21, 2013

We went to Creta Maris Beach Resort as a family holiday for a week. We stayed in the Bungalow which were extremely clean just like the rest of the hotel. 4 of the 5 of us are vegetarian so we were a bit unsure about the different variety's of food they will have, but when we got there we were not disappointed. The staff were very helpful and polite. The hotel had 7 bars which had superb staff. The surrounding area was very nice and there were plenty of shop and supermarkets near by. we would recommend to all.

Room Tip: Bungalows are private.
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Creta_Maris, Marketing & PR Manager at Creta Maris Beach Resort, responded to this review, July 22, 2013
Dear Guest,

Thank you very much for your feedback. We are happy you enjoyed your stay at Creta Maris and really hope to accommodate you again very soon!

Best regards,

Faye Papaioannou
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Essex
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 21, 2013

Returned from Crete yesterday after a nice holiday at Creta Maris. We failed to secure a sea view after requesting one. (Thomas Cook failed to tell us we had to pay extra and "requesting" one was not enough. Our king size bed was 2 single beds pushed together! The pool area was nice but overcrowded and noisy from a permanent disco going on on the beach. Even though the info in our rooms said that beach towels laid out on sun beds in order to book a bed was not tolerated and would be removed by pool attendants, most of the beds had towels on them very early in the morning, making it difficult for latecomers to find a spot even at 9am. We also failed to get a reservation at any of the a la carte restaurants as these were all fully booked. This was booking before breakfast for the next evening as per their policy. However, food was very good as was the wine on tap. All staff very pleasant and friendly. Hotel spotless. On the whole a good holiday

Room Tip: Be prepared to pay for your seaview
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Creta_Maris, Marketing & PR Manager at Creta Maris Beach Resort, responded to this review, July 22, 2013
Dear Guest,

Thank you very much for your feedback. We are happy that you enjoyed your stay at Creta Maris. We will read all your comments very carefully and do our best to ameliorate our services in the future. In order to guarantee the room type preferred, it is better to amend your reservation prior to arrival. The resort does its best to fulfill wishes but it is always upon availability. We hope to accommodate you again very soon!

Best regards,

Faye Papaioannou
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Tel Aviv, Israel
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed July 18, 2013

We spend a week in Crete, at hotel Creta Maris in Hersonissos. Stayed in a renovated see view Bungalow which we liked very much. The beach had free sun beds . Nice and welcoming staff at the reception and in the restaurants especially Mr. George Hamalakis who is one of a kind . The food in all the restaurant was of very high quality. We really recommend the Creta Maris Hotel.

Room Tip: A renovated see view Bungalow is highly recommended.
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Creta_Maris, Marketing & PR Manager at Creta Maris Beach Resort, responded to this review, July 22, 2013
Dear Guest,

Thank you very much for your feedback and the kind words written. We are happy that you enjoyed your stay at Creta Maris and you liked our food and staff. We hope to accommodate you again very soon!

Best regards,

Faye Papaioannou
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 15, 2013

Just returned on 12th July from a 2 week stay at the Creta Maris. This was our second visit to this hotel the first being last October where we didnt fully experience the whole facilities as it was end of season. We loved our time here and are looking to return for a third time again next summer ( we never usually return to same place but it would be hard to beat the Creta Maris).

I travelled with my husband and daughter Erin (6). A few special mentions from Erin to Erika who was very patient with Erin being so shy at first and really took time to talk to us and help bring her out of her shell. To Angela and Renata at the mini club. Erin loved it there and wanted to go in every day, sometimes in both morning and afternoon!! They are really wonderful with the children and they have great indoor and outdoor facilities. The whole entertainment staff were great, nice to talk to, involved us but also not pestered us if we didnt want to take part either.

We stayed in a renovated bungalow by the bungalow pool with a huge terrace. Room was lovely, good air conditioning, great view, quiet mostly with the odd piece of noise from passers by only experienced twice in our 14 night stay.

Food in the buffet and a la carte restaurants, Cochlias and Limoncello were great, fantastic choice and great quality. We didnt try Pithos as we ran out of time! The Creta Maris bar, reception and restaurant staff were amazing and some of them remembered us from last visit was which was lovely.

Location is perfect, beautiful beachside location with private beach and beach bar facilities, couldnt ask for a better setting. Only a 10 minute walk to town also if you want to get out and experience that. Mythos restaurant is lovely within 10 mins of hotel, run by a lovely Greek family, great homemade greek food and childrens menu available too.

We arranged a late check out which meant we could fully enjoy our last day in sun as we were not being collected until 18.45. Thanks to Mr Manolis for this :-)

Slight suggestions for improvements:

1.separate childrens buffet for the fussy eaters, with perhaps pizza, chicken nuggets, fish fingers etc. I know its a Cretan all inclusive, wonderful for us, but my daughter ate pasta every night at buffet as she refused to try anything else.

2. more serving staff in romantic bar in high season, it was very busy and hard to get served at times

3. ability to pre book late check out in advance of the last day

Very small suggestions!

Looking forward so much to our next visit.

Angela, Mark and Erin Donaldson

Room Tip: Bungalows are in lovely Greek village setting
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Creta_Maris, Marketing & PR Manager at Creta Maris Beach Resort, responded to this review, July 22, 2013
Dear Donaldson family,

Thank you very much for your feedback and the kind words written. We are happy that you enjoyed your stay at Creta Maris for the second time! We will read all your suggestions very carefully and do our best to ameliorate even more till your next visit! Looking forward seeing you again very soon!

Best regards,

Faye Papaioannou
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Creta Maris Beach Resort

Address: Limin Hersonissou, Hersonissos, Crete 70014, Greece
Location: Greece > Crete > Heraklion Prefecture > Hersonissos
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Hersonissos
#4 Luxury Hotel in Hersonissos
#5 On the Beach Hotel in Hersonissos
#7 Family Hotel in Hersonissos
#8 Romantic Hotel in Hersonissos
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Creta Maris Beach Resort 5*
Number of rooms: 675
Official Description (provided by the hotel):
Creta Maris Beach Resort in Crete, just 24 km from the Heraklion International Airport is close to the fishing village of Hersonissos, a long sweeping bay of sandy beach and crystal clear water. Creta Maris, a small village with quaint twisting paths, small piazzas filled with the scents and colors of a wide variety of trees and flowers, is a unique combination of Aegean Architecture, Cretan hospitality, green oriented environment, and high quality All Inclusive services. At Creta Maris, the choices for fun, entertainment, sport activities, but also relaxation, exercising and beauty are endless. "Green - Cretan - All Inclusive" Creta Maris Beach Resort introduces a new philosophy offering high quality All Inclusive services combined with Cretan Cuisine & Hospitality in a green-oriented environment. The Resort will be operating mainly on All Inclusive basis with the option of Half Board. Our valuable Guests will enjoy high quality but still affordable All Inclusive Services, will experience Cretan Cuisine & Hospitality and at the same time will combine holidays with the cause of protecting the environment. ... more   less 
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Also Known As:
Creta Maris Convention & Golf Hotel Chersonisos
Creta Maris Convention And Golf Resort
Creta Maris Convention Hotel
Creta Maris Hotel
Creta Maris Convention Hersonissos
Hotel Creta Maris
Creta Maris Beach Resort Crete, Greece

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