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“Gluten Free Treat” 5 of 5 stars
Review of Creta Maris Beach Resort

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Creta Maris Beach Resort
5.0 of 5 Hotel   |   Port of Hersonissos | Hersonissos, Hersonissos, Crete 70014, Greece   |  
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Hotel amenities
Special Offer
Celebration week 1-8 May
Ranked #12 of 183 Hotels in Hersonissos
cornwall
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
16 helpful votes 16 helpful votes
“Gluten Free Treat”
5 of 5 stars Reviewed May 16, 2013

Just come back from this hotel. I've stayed in quite a few 5* Hotels in the past, this has been the best, why, because the staff are friendly, helpful, eager to please and go the extra mile when it comes to meeting your needs.
We moved to this hotel after a disastrous catalogue of events at another so called 5* Hotel, we are just glad that the first hotel was so bad, otherwise we would never have moved here!
Creta Maris Hotel is ideally situated on the beach, lovely seaviews, has ample outdoor area's with loungers, close by is the shopping area of Hersonissos (10minute walk), this hotel would suit anyone, as it has loads of room, quite a few pools for all ages and is disabled friendly.
The varied food menu was excellent and being a Coeliac(gluten free) I was looked after by the chef, who's exceptional catering made my holiday, most evenings having my meals or sweet done seperately!
The rooms had free safety deposit box, free soap's and gels for washing, air conditioning was quiet and worked fine, we had a twin bedded room, which had a comfortable mattress!! Believe me when you've come from a hotel where you feel like you're sleeping on the floor, that is a real plus point. The room was massive and had a settee and dressing table, two hairdryers and a massive shower, which was powerful and hot.
Would I go here again, YES, already looking for October or May 2014.
To summarise:
FOOD: VARIED AND EXCELLENT
LOCATION: BEACH, FAR END OF TOWN, SO QUITE EXCLUSIVE.
ROOMS: CLEAN, HUGE AND ALL MOD CONS.
STAFF: FRIENDLY, POLITE AND EAGER TO PLEASE.
MY RATING: A REAL 5*****

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Creta_Maris, Marketing & PR Manager at Creta Maris Beach Resort, responded to this review, May 31, 2013
Dear Guest,

Thank you very much for the kind words written. We are very happy you enjoyed your stay with us and that we ameliorated your holidays at Hersonissos! We are all looking forward seeing you again in October!

Best regards,

Faye Papaioannou
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,223 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (279)
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English first
Luton, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 16, 2013

This hotel is absolutely fabulous. My husband and I escaped to here for a week to enjoy our wedding anniversary and am happy to say that we had a week of pure luxury. Our bungalow was fantastic, in a secluded spot with a fantastic view. I had read all the reviews before booking this trip and even though I had high expectations of the hotel, I was extremely surprised that it was even more impressive than I had anticipated. The location was perfect and even though there was a lot of entertainment on offer, we were never disturbed. The surroundings were immaculate, the staff sooo friendly and it is a hotel that caters for all age groups. I will definately be returning soon and I hope to get a lovely bungalow again, and next time I think we'll make it a family holiday as I'm sure my kids will love it too. Thanks to all staff for making our holiday so special. Efxaristo.Alexis.

Room Tip: Bungalows well worth going that little extra for. A little touch of paradise.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Creta_Maris, Marketing & PR Manager at Creta Maris Beach Resort, responded to this review, May 31, 2013
Dear Alexis,

Thank you very much for your feedback! It is really nice to read that you had very nice holidays in our resort! We are all looking forward to welcoming you and your family again at Creta Maris Beach Resort!

Best regards,

Faye Papaioannou
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brixham, United Kingdom
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 16, 2013

I was recently at this resort as part of a wedding party. Very impressed with the resort, facilities and staff. The staff were excellent and very helpful and polite. The wedding went off beautifully and the the food was delicious. There was no fighting for sunbeds and there were enough quiet areas to escape to as there were so many pools to choose from. I visited the Spa twice and really enjoyed the treatments available.
Overall the holiday was excellent, thanks to all the staff who made us feel very welcome.
The only down side was the hotel Thomas Cook rep who was clearly filling in her own feedback forms and using everyone to rate her as "fantastic" but we saw very little of her compared with other country's reps who wandered around the resort checking that their guests were ok.

Room Tip: Upgrade to a bungalow if you can or choose the Terra side as it is very quiet there. Visit Popi at...
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Creta_Maris, Marketing & PR Manager at Creta Maris Beach Resort, responded to this review, May 31, 2013
Dear Guest,

THank you very much for your positive feedback! We are very happy you enjoyed your holiday at Creta Maris and had a wonderful time at the wedding as well as at the new Hammam Spa! We really hopy to see you again very soon!!

Best regards,

Faye Papaioannou
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chester, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 15, 2013

Great hotel! Friendly and professional service, very polite all in every way. Many thanks to Maitre George and the team at Chohlias restaurant on the rocks for the hospitality, kindness and great night we had there:)))))) The food is excellent, plenty of choice( my favorite cretan sheep yogurt and olives spread) and very delicious. We had room with no sea view, but was nice and clean. Nice swimming pool and close to the beach. We will hardly recommended to our friends!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Creta_Maris, Marketing & PR Manager at Creta Maris Beach Resort, responded to this review, May 16, 2013
Dear Guest,

Thank you very much for your feedback! We are very happy you enjoyed your stay at Creta Maris and hope to see you again very soon!!

Best regards,

Faye Papaioannou
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Réthimnon, Rethimni, Greece
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2013

I have recently stayed in this hotel. First of all I have to mention the very polite and helpful in every way personnel, whatever the post,from receptionists to the waiters .Position of the hotel ideal with beautiful views and very nice architecture like a small traditional cretan village. The food is unbelievable made of local products , lots of varieties , and so many choices for everybody (vegetarians etc.) The rooms are excellent (i had one with seaview),the swimming pools and beach endless joy.The kids had a wonderful time also. Excellent spa facilities.The only place which needs renewal is the disco place (reminds me disco of 80's but in some people's opinion this is nice). Anyway without discussion we will spent some more holidays overthere in the near future.I strongly suggest this hotel for the hospitality ,kindness and beautiful time we had there.

Room Tip: bungalows or central building with sea view
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Creta_Maris, Marketing & PR Manager at Creta Maris Beach Resort, responded to this review, May 16, 2013
Dear Guest,

Thank you very much for your positive feedback.It is very nice to read so many nice words from you and really hope to accommodate you again very soon!

Best regards,

Faye Papaioannou
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boulogne-Billancourt, France
1 review
5 of 5 stars Reviewed May 12, 2013

This place is so great. Charming bungalows, clear water, the cretan food of Chief Manolis is excellent (we loved those delicious oriental pastries). The service is friendly and professional. "Yassou" and special thanks to Master George at Almyra on the rocks restaurant for his kindness and Eleni at Cosmos restaurant for daily cretan lessons to our little boy Nils.

Seeya soon...
Boyon family

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Creta_Maris, Marketing & PR Manager at Creta Maris Beach Resort, responded to this review, May 16, 2013
Dear Boyon family,

Thank you very much for the kind words written. We are very happy you enjoyed your stay at Creta Maris and liked our restaurants! Manolis, George, Eleni, and all our staff hope to see you again very soon!

Best regards,

Faye Papaioannou
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, England, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 12, 2013

Nice hotel ,rooms were spacious and clean, big balcony's. staff were very friendly and helpful.
lovely food plenty of choice we tried the Italian and Greek very nice, and good waffles at the pool bar .
plenty of sun loungers no need to rush in the mornings.
we stayed over the bridge side which was very relaxed we went to the beach side which was a bit more busier.
Plenty of swimming pools and bars ,free safe box, nice ride in the buggy to are rooms as the hotel is so big, like a village.
Good gym sauna and steam room even thou the swimming pools were a little bit cold but it was early may.
We would return as i great place to stay nice and relaxing .

Room Tip: we were in the main building over the bridge nice big rooms and very peaceful
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Creta_Maris, Marketing & PR Manager at Creta Maris Beach Resort, responded to this review, May 16, 2013
Dear Guest,

Thank you very much for your feedback. We are very happy you enjoyed your stay at Creta Maris and really hope to accommodate you very soon!

Best regards,

Faye Papaioannou
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Creta Maris Beach Resort

Address: Port of Hersonissos | Hersonissos, Hersonissos, Crete 70014, Greece
Phone Number:
Location: Greece > Crete > Heraklion Prefecture > Hersonissos
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Hersonissos
#5 On the Beach Hotel in Hersonissos
#5 Luxury Hotel in Hersonissos
#6 Family Hotel in Hersonissos
#8 Romantic Hotel in Hersonissos
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Creta Maris Beach Resort 5*
Number of rooms: 680
Official Description (provided by the hotel):
The hotel in general: Creta Maris Beach Resort in Crete, just 24 km from the Heraklion International Airport is close to the fishing village of Hersonissos, a long sweeping bay of sandy beach and crystal clear water. Creta Maris, a small village with quaint twisting paths, small piazzas filled with the scents and colors of a wide variety of trees and flowers, is a unique combination of Aegean Architecture, Cretan hospitality, green oriented environment, and high quality All Inclusive services. At Creta Maris, the choices for fun, entertainment, sport activities, but also relaxation, exercising and beauty are endless. Hotel location: Directions from Heraklion Airport to Creta Maris: From the exit of the airport follow the national road with direction to Agios Nikolaos. Go straight ahead for about 20km. Turn right in the exit to Kastelli and then turn left for Hersonissos. Go straight ahead for 2 km and turn right for Hersonissos village (old road). At the time you arrive in Hersonissos (after 2km) you will see at the left side a medical center. Turn left there and at the first crossroad turn left. Go straight ahead for about 500m and you will see Creta Maris in your right side. Directions from Heraklion Port to Creta Maris: From the exit of the port turn left in the traffic lights. After 500m turn right and go straight ahead. After 300m turn right to the national road with direction to Agios Nikolaos. Go straight ahead for about 20km. Turn right in the exit to Kastelli and then turn left for Hersonissos. Go straight ahead for 2 km and turn right for Hersonissos village (old road). At the time you arrive in Hersonissos you will see at the left side a medical center. Turn left there and at the first crossroad turn left. Go straight for about 500m and you will see Creta Maris in your right side.. Service at the hotel: Luxury Guest Services Crete Hotels - Creta Maris Hotel Crete At Creta Maris, the choices for every hour of the day are endless and cover every need. Besides the athletic and entertainment activities, the restaurants and bars, you also have at your disposal spacious lounges to relax, shops, blooming gardens for a little stroll, bridge corners, TV, hair salon, medical room, business center, Internet services, car rental, foreign exchange, theatre, church, and helipad. You can also enjoy relaxation and well-being at the Hammam Spa where the main object is to make you feel better than ever before. Gastronomy in the hotel: Restaurants In the 6 restaurants to be found on the premises of Creta Maris Beach Resort, traditional cuisine meets up with "guest cuisines" and offers wonderful gastronomical delights. Most ingredients are supplied by local producers. Sports, entertainment and pool in the hotel: Activities Creta Maris is a paradise for the active and for those who love sports. There is something for everyone. Swimming in the sea or at one of the swimming pools, tennis courts, football pitch, archery, mini golf, beach volley, water-sports, table tennis. The more daring can rent mountain bikes or have a game of golf at the Crete Golf Club, which will satisfy even the more discerning players. Hotel room/Accommodation: Many different room categories within the two main buildings, Maris & Terra buildings and the bungalows, can accommodate approximately 2000 clients. All rooms are equipped with all necessary comforts and offer either a garden or veranda. Creta Maris has 680 rooms including rooms with different view, suites, and bungalows. ... more   less 
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Also Known As:
Creta Maris Convention & Golf Hotel Chersonisos
Creta Maris Convention And Golf Resort
Creta Maris Convention Hotel
Creta Maris Hotel
Creta Maris Convention Hersonissos
Hotel Creta Maris
Creta Maris Beach Resort Crete, Greece

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