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“Friendly, Pretty, Relaxing” 5 of 5 stars
Review of Creta Maris Beach Resort

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Creta Maris Beach Resort
5.0 of 5 Hotel   |   Limin Hersonissou, Hersonissos, Crete 70014, Greece   |  
Hotel amenities
Ranked #13 of 185 Hotels in Hersonissos
Swansea, Wales
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
“Friendly, Pretty, Relaxing”
5 of 5 stars Reviewed June 1, 2012

Speedy booking in; safe key provided, professional and friendly staff in all areas; porter service; room size good; linen & towels changed daily; mosquito plug supplied, comfy beds with soft, soft pillows, bliss; 2 hairdryers; all areas spotlesslly clean; beach towels provided; spa and indoor pool lovely; restaurant and food positive; plenty of choice so no need to go without!!!! Daytime entertainment good, evening - basic but difficult with many nationalities in hotel; quiet areas to relax and sunbathe, enough sun loungers with soft cushions; stayed in main block but the 'village' area is really pretty available at supplements; new extension across the road, more modern, joined to main resort by two bridges; very modern; play area and pool with slides for the children. All areas available to all guests. Disabled access to all areas. Mix of all age groups. Local transport good. Walking distance to Hersonissos. Visit Spinalonga a must. Relaxing and comfortable holiday would definately go again.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Marketing & PR Manager at Creta Maris Beach Resort, responded to this review, June 27, 2012
Dear Guest,

Thank you very much for your feedback! We are very happy you enjoyed your holidays at Creta Maris and that we reached your expectations! We hope to accommodate you again very soon in our resort!

Best regards,

Faye Papaioannou
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,196 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (274)
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English first
Bridgend, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 31, 2012

we stayed for a week in May and it was fantastic we went with friends and took our grand daughter they put us next 2 each other and we shared lawns which were fab. We had the pool with the slides to our selves. the food and drink was good LOVED THE CAKES.The staff were friendly and very helpful.The rooms were cleaned every day . Each day we found a different pool which was great. I would recommend this hotel and also would go back to this hotel we stayed in room 616 and there is nothing that i found wrong with the hotel thank you for a lovely holiday.Also the beds were very comfortable had no trouble sleeping plus no noise at nit.

  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Marketing & PR Manager at Creta Maris Beach Resort, responded to this review, June 27, 2012
Dear Mrs Sims,

Thank you very much for your kind words! We are very happy you enjoyed our Bungalows, with the gardens and pools all around, as well as the food of the resort! We always try to offer the best possible services in order to make your holidays unforgetable! We hope to accommodate you again very soon at Creta Maris Beach Resort!

Best regards,

Faye Papaioannou
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint-malo, France
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 31, 2012

The hotel is very well located and the concept of a typical cretan village is very interesting. However you can be, as we were, very far from the lobby or the restaurant. The greek government is more generous on the stars than French or British. This 5 stars hotel (local norms) is just worth 3 to 4 according to the French or British standards. The rooms are very common and not as clean as they should be for such a classification. The bathroom are very ordinary. Food is good and well cooked but it is true too say that there is not a great variety of meals.
However we spend a lovely week there and can recommand the hotel but don't expect to much.

  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Marketing & PR Manager at Creta Maris Beach Resort, responded to this review, June 27, 2012
Dear Guest,

Thank you very much for your feedback. We are sorry we did not met your expectations during your holidays. We wish you have informed us about your worries during your stay so that we could have done anything possible to make your holidays more pleasant. We offer housekeeping services daily for all rooms and we would love if you could send us more details (name ans dates of stay) so that we could search this incident in more details. Moreover, we would like to let you know that the menu in both main restaurants changes daily with different dishes from different places of Greece and the Mediterrannean.
We will take into consideration your comments in order to ameliorate our services and we hope to have a second chance to offer you a better experience of our hotel.

Best regards,

Faye Papaioannou
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swadlincote, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 30, 2012

Just returned from a week at this lovely hotel, staff very friendly couldnt do enough to help, food good, fab room with large balcony, overlooking the sea, very clean everywhere and in a good locacation away from town centre but easy to walk to if you wanted to, well done Creta Maris we will be back soon.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Marketing & PR Manager at Creta Maris Beach Resort, responded to this review, June 27, 2012
Dear Guest,

Thank you very much for your feedback! We are very happy you enjoyed your vacations at Creta Maris Beach Resort and we will be happy to accommodate you again very soon!

Best regards,

Faye Papaioannou
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dungannon, United Kingdom
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 30, 2012

I decided to spend the extra on this hotel as from the website, it looked very impressive. Thankfully the Hotel lived up to it although the entire complex was not opened but that was fair enough as we were early and the hotel is huge!
Check in was easy and quick, the room was a good size, bathroom beautiful - excellent shower but my TV only had CNN, all other channels were foreign, I know I dont go on holiday to watch TV but my wife takes a LONG time to get ready! Unfortunately my view consisted solely of a huge tree which birds liked to sleep in and make noise all night but I think they reserve the sea view rooms for those who wish to pay a supplement.
Food is served in the main Dining Room with a choice of other on site Ala Carte options, which you can book 3 times on the all inclusive package. Food choice was plentiful and if you missed breakfast (over at 10am) you could get a snack at the pool bar or another smaller restaurant after that. The choice of drinks and quality also impressed me compared to similar classed hotels I have stayed in - in Turkey, the cocktails were gorgeous, very nice wine and beer also.
The pools are super, all kept very clean and loads of space and sunbeds available between them and the beach, which is right next to the hotel.
Location is excellent, only 10 minute walk to the main "strip" of bars, clubs and restaurants.
Evening entertainment was enjoyable anytime we went, the entertainment team are a super bunch, asked everybody to get involved but did not push you if you declined, which I really appreciated as certain hotels can make you feel pressured into joining in.
I would definately recommend this hotel to friends.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Creta_Maris, Marketing & PR Manager at Creta Maris Beach Resort, responded to this review, June 12, 2012
Dear Guest,

Thank yu very much for choosing Creta Maris Beach Resort for your vacations. We are really happy you enjoyed your vacations and we really hope to accommodate you again very soon! Concerning the UK television, it is true that we only offer BBC news & CNN as all other channels are not free to receive through a satellite. We are working on that and we hape to find a solution soon.

Thank you.

Best regards,

Faye Papaioannou
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxted, England, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 30, 2012

The hotel and room
The hotel needs a little bit of updating and reviving as it seems well used. Unfortunately, we had to move rooms twice as the rooms we were given were not acceptalbe (twin room, too small etc). One third room was acceptable but not to a excellent standard. The bed was confy, the pillows were not. The bathroom was spacious and always cleaned thoroughly.
The food
Food was excellent...nothing more to say
The people
The people were very friendly and welcoming. The entertainment team during the day can seem to pester you a little but they are only trying to get you involved in the activities.
The beach and pools
The beahc and pools were always clean and tidy, and cold...which was excellent in the hot weather

Room Tip: Rooms that are high have the best views
See more room tips
  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Creta_Maris, Marketing & PR Manager at Creta Maris Beach Resort, responded to this review, June 12, 2012
Dear Guest,

Thank you very much for your feedback. We apologize for the inconvenience concerning the pilows. I wish we knew so that we could have offered you some more pillows. Apart from that incident we are happy to read that you enjoyed your holidays in our resort. We hope to accommodate you again very soon!

Best regards,

Faye Papaioannou
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
worcestershire
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 29, 2012

stayed at this hotel on the 11th of may the hotel lived up to expectations we had a room with a side sea view overlooking pool and gardens perfect.Everyone was very friendly the place was very clean the location was good right on the beach ,food good all needs catered for all day long huge hotel nice time to go not to many people bed very comfy cant find anything bad about this hotel would stay again.

Room Tip: higher floors have a better view
See more room tips
  • Stayed May 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Creta_Maris, Marketing & PR Manager at Creta Maris Beach Resort, responded to this review, June 7, 2012
Dear Guest,

Thank you very much for your kind words. We are very happy you enjoyed your holidays at Creta Maris and we really hope to accommodate you again very soon!

Best regards,

Faye Papaioannou
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Creta Maris Beach Resort

Address: Limin Hersonissou, Hersonissos, Crete 70014, Greece
Location: Greece > Crete > Heraklion Prefecture > Hersonissos
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Hersonissos
#4 Luxury Hotel in Hersonissos
#5 On the Beach Hotel in Hersonissos
#7 Family Hotel in Hersonissos
#8 Romantic Hotel in Hersonissos
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Creta Maris Beach Resort 5*
Number of rooms: 675
Official Description (provided by the hotel):
Creta Maris Beach Resort in Crete, just 24 km from the Heraklion International Airport is close to the fishing village of Hersonissos, a long sweeping bay of sandy beach and crystal clear water. Creta Maris, a small village with quaint twisting paths, small piazzas filled with the scents and colors of a wide variety of trees and flowers, is a unique combination of Aegean Architecture, Cretan hospitality, green oriented environment, and high quality All Inclusive services. At Creta Maris, the choices for fun, entertainment, sport activities, but also relaxation, exercising and beauty are endless. "Green - Cretan - All Inclusive" Creta Maris Beach Resort introduces a new philosophy offering high quality All Inclusive services combined with Cretan Cuisine & Hospitality in a green-oriented environment. The Resort will be operating mainly on All Inclusive basis with the option of Half Board. Our valuable Guests will enjoy high quality but still affordable All Inclusive Services, will experience Cretan Cuisine & Hospitality and at the same time will combine holidays with the cause of protecting the environment. ... more   less 
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Also Known As:
Creta Maris Convention & Golf Hotel Chersonisos
Creta Maris Convention And Golf Resort
Creta Maris Convention Hotel
Creta Maris Hotel
Creta Maris Convention Hersonissos
Hotel Creta Maris
Creta Maris Beach Resort Crete, Greece

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