We travelled to Sensatori, Caldera Palace as a couple looking for peace & relaxation from 5 - 19 June & that is what we got.
Our holiday was absolutely fabulous from beginning to end. We will most certainly be planning a return visit.
I found some people's concerns to be unjust, the hotel staff are very quick to make improvements which guests are warned about in advance. The service in the buffet Restaurant the first week was nothing special but halfway through our stay, there was a significant and sustained improvement.
We had swim up room 1005, which someone posted as 'one to be avoided' - it was fantastic, great view - nice & peaceful at top end of hotel with a huge terrace.
I never slipped once nor did I see anyone else slipping. The hotel have warning signs up everywhere warning people to take extra care and whilst we were there they fixed handrails everywhere.
Yes, the fruit spray & Red Saffron were out of action for 4 days whilst builders re-done the floor, didn't affect us in the slightest but work is now complete & looks terrific. Fruit spay now has splash barriers all around so no more muddy grass or wet surrounding area.
We met with Emma Thompson the Hotel Manager towards the end of our stay, she is very nice & approachable & actively takes on board your feedback.
The meal we had at the Aroma Stone was outstanding as was the quality of food, wine and service. The steak is a must.
Main buffet now has a family section and a couples section as a result of guest feedback. We generally ate at 6:30pm, the one time we went to the more relaxed second sitting designed for couples it was not relaxing in the slightest with more families at the second sitting than the first with loads of crying children.
One of the best holidays I've had.
- Also Known As:
- Sensatori Hotel
- Sensatori Hotel Chersonisos
- Sensatori Hotel Hersonissos
- Sensatori Resort Hersonissos
- Sensatori Resort Crete, Greece
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