We spent 4 days at Hotel Holiday Resort Puri. After having read glowing reports by Trip Advisor members I did expect a lot.
However, I have the following to say:
The so-called family rooms , in spite of how it looks in the photos, are incredibly cramped, you can hardly move between the double beds and the bathroom. another let down for me--NO BALCONY!!! What is the point of taking a sea-facing room if you cannot hear the waves and smell the sea!!! Which leads to the fact that you cannot dry your stuff after a bath in the sea except in the narrow corridors (ugh!)
Also considering the size and stature of the hotel, the restaurant served TASTELESS and UNINTERSESTING meals, so we later dined and lunched outside.
I have a feeling that the cottages might be better, I had requested to change to a cottage, but they could not accommodate us.
Finally, the HYGEINE and CLEANLINESS leaves a lot to be desired. I think they only change the bed linen for new guests,and DO NOT CLEAN ANYTHING ELSE!! The doors, furniture , the bathroom, were filthy and greasy.
It is a pity that in India the basic concepts about hospitality are missing. The hotel is patronised by an affluent class, whose basic requirements must be met if they are to hold on to the clientele.
The only positive thing was that service was good and the staff friendly. BUT PLEASE RAISE YOUR STANDARDS since Puri is a desirable destination as it is endowed with so much natural attraction and culture.
- Official Description (provided by the hotel):
- Just about ½ km away from Puri Railway Station and 60 kms from Bhubaneswar Airport on the world famous Puri golden Sea Beach. Holiday Resort is a luxurious respite in a vibrant city, which offers home away from home hospitality, with the finest cuisine around, with well-experienced staff ever-ready to serve ... more less
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