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“Worst room in a hotel I ever stayed in !” 1 of 5 stars
Review of Puri Hotel

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Puri Hotel
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Sea Beach, Puri 752001, India   |  
Hotel amenities
Ranked #26 of 62 Hotels in Puri
Fort McMurray, Canada
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
34 helpful votes 34 helpful votes
“Worst room in a hotel I ever stayed in !”
1 of 5 stars Reviewed April 25, 2013

I stayed in this hotel in March, 2013. The only good thing about this hotel is the location (but there are many other hotels in the same location). Everything else was bad, bad, bad, despite the fact that I had asked for the best room, and was offered a 4 bedded airconditioned room, the tariff of which was just next to the highest one in this hotel. Characteristics of this seemingly "NO MAINTENANCE" hotel :
1) Dirty room
2) Stained linen
3) Dirty black pillow protruding out of the case (I cannot believe even the cheapest hotel would offer such a pillow to a guest)
4) Filthy, stinking bathroom
5) Airconditioner fitted just next to the bed at bed height (not where it should have been)
6) They advertise of having automatic lift. But the 4 storied building that houses the airconditioned rooms doesn't have any lift. My sister has problem with her knees, and she was compelled to climb up and down the stairs in pain against her physician's advice.
Let me be clear that although I didn't have a high expectation about this hotel, it undoubtedly failed to deliver even the bare minimum amenites and comfort that a guest would look for, and what this hotel is under obligation to provide.

Room Tip: Staying in the room supposed to be the best proved to be a very very disappointing experience. Hence...
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  • Stayed March 2013, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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145 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • Any
English first
Kolkata (Calcutta), India
1 review
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed April 16, 2013

When I was a kid & went to Puri with my parents ,always used to see Puri hotel & liked it due to its excellent location & the typical Bengali ambience.
But when I had actually visited this month with my family(wife & kids) to give them a taste of Bengali hospitality' especially to my 7 yrs old daughter we were shell shocked at the appaling condition of the property. First of all our booking was for family room AC at 1800 plus taxes at the time of booking. After confirming five days prior check in ,the day we checked in we were 'informed' that the tariff has increased to 2300 plus taxes!!
The room ,especially the bathroom was plainly speaking filthy to the extreme. My kids refused to enter the bathroom.
The food was a disaster & overpriced.
Luckily I got accomodation in Holiday resort which was heaven compared to Puri hotel & only about 500 rs more.
It was pathetic to see a Bengali institution in this condition & felt sorry for Mr & Mrs Halder's dedication & commitment been followed up in this way.
Worst hotel I have ever visited!!

Stayed April 2013, traveled with family
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kolkata
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
77 helpful votes 77 helpful votes
1 of 5 stars Reviewed April 6, 2013

I had been visiting Puri since my childhood and had been in Puri for more than 25 times. Me and my family always liked to stay in Puri hotel the main reason being the open front and the sitting area in front of the reception from where you can have a clear view of the Bay of Bengal. But of late what I have noticed is that this hotel has deteriorated the most that any establishment can. The people in the reception are terrible. Rooms are dirty, stinking and terribly bad. There is no maintenance at all. They do not honor advance booking and in spite of booking a AC room we were offered Non - AC rooms. They do not value their esteemed guests. I had to wait with my one year old son and 65 years old parents for nearly 2 hrs before they could clean a room and accommodate us. The restaurant probably serves the worst food in Puri. Sadly i still feel for this place as I had spent some great time here 20 years earlier when I was a child. Its very sad to see an old establishment like this going to ruins!

Room Tip: They do not honor bookings. So please confirm before reaching Puri if your room is ready and has bee...
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  • Stayed March 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
Top Contributor
116 reviews 116 reviews
65 hotel reviews
Reviews in 59 cities Reviews in 59 cities
123 helpful votes 123 helpful votes
3 of 5 stars Reviewed April 5, 2013

Fantastic location, one of the oldest hotel in Puri, but age has taken its toll! Rooms are not spacious, average maintained hotel, you can surely get a better hotel at the price. But where Puri Hotel stands out is the location, and the sea facing rooms - they are just the best in Puri.
My tips - if you have a short trip, and ready to do away with the luxuries - stay here! Definitely opt for the sea facing rooms in the new wing!

Room Tip: Opt for sea facing rooms
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  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 1, 2013

this was my seventh visit to Puri and third time stay to Puri Hotel. It is worth of your money regarding room tariff, double deluxe room with sea view @Rs950/-. U can spent the whole day there at the balcony seeing the sea and beauty of beach. However as the hotel is situated at the main road, it is noisy at night and only u can have good sleep between 12 to 4 am as the road is relatively quite then.
Rooms are good, service is excellent, same are the security and cleanliness. However the basin tap @room 404 is not working properly.
But the quality and quantity of food has been surprisingly deteriorated since our last visit @2010. It is not advised to take lunch and dinner here unless the hotel authority looks after the matter. Rather a restaurant named Dolphin near sargadwar (Opposite to old Kakatua, sweet shop) is far better to dine.
They have lots of staffs and most of them will be in front of you for tips when you are about to leave. Be care full about that.
Finally they have from and to free bus service for station which is no doubt helpful.

Room Tip: rooms of third and fourth floor are better
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kolkata
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 12, 2013

I went with my family last week. The rooms were untidy and they were stinking. Food was horrible and stale. Most importantly, the behaviour of the hotel members were shocking! They do not have the basic training to serve their customers. I strongly recommend to avoid this hotel if one wants to enjoy the trip.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kolkata (Calcutta), India
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 3, 2013

We went there on 26th Feb 2013 with my 18 months old daughter and wife... It was very near to the sea and also close to the station... we can watch the sea from the room balcony..The room service was very good... but problems was quality of the food for dinner and launch...it was not up to the mark based on the price rate... All the rooms are old and specially bathroom conditions need to be improved...batroom flush conditions .and room doors lock conditions are not good at all.

Room Tip: Choose Top most rooms for better view of the sea from the room balcony.
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  • Stayed February 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Puri Hotel

Address: Sea Beach, Puri 752001, India
Location: India > Odisha > Puri
Amenities:
Restaurant Room Service
Hotel Style:
Ranked #26 of 62 Hotels in Puri
Price Range (Based on Average Rates): $
Number of rooms: 155
Official Description (provided by the hotel):
Excellent location on the Puri sea beach, with most of the rooms having a private balcony facing the sea and provides a perfect visual treat of the Puri beach. You can watch & play on the beach to your satisfaction. We have Deluxe A/C and Non A/C rooms with Facilities like Multi-cuisine restaurant, Automatic lifts, Car parking space, Music channel in every room, Cable TV, Safe deposit locker, Railway & Air ticket confirmation, Doctor chamber, Telephone, Travel Desk, Tour bookings etc. We are the most economical bundled up with all comforts of modern day hospitality industry. Being a heritage hotel, we understand the meaning of hospitality and treat you optimum to make you feel at home. Check out time 24 hours. Children below 8 years will not be charged. Free transportation from Puri Railway station to hotel & back. ... more   less 

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