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“A Pleasant Stay” 4 of 5 stars
Review of Royal Heritage-Tripura Castle

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Royal Heritage-Tripura Castle
Tripura Castle Road | Tripura Castle Rd., Shillong 793003, India   |  
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Hotel amenities
Pune, India
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“A Pleasant Stay”
4 of 5 stars Reviewed June 8, 2014

We stayed at Tripura Castle for two nights and enjoyed our stay. The staff is courteous and helpful, and the place has an old world charm, featuring a pleasant central courtyard that is surrounded by rooms. However, the rooms themselves are small, with a lack of good natural light and ventilation. Some of the rooms are very close to the restaurant, which may cause disturbance.

The highlight of the place is Café Shillong, a continental restaurant around the corner (owned by Tripura Castle). It offers an excellent view of the city and the décor is comfortable and inviting, The food is good as well.

If you do not mind small rooms, then Tripura Castle is a very good place to stay.

Room Tip: Try and get one of the two rooms that open into the lawn.
See more room tips
Stayed April 2014, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TripuraCastle, General Manager at Royal Heritage-Tripura Castle, responded to this review, July 11, 2014
Dear Guest,

Greetings from Royal Heritage Tripura Castle!

We are very grateful for your wonderful reviews on our Hotel. We have noted your point on the room size and we will make sure you are assigned a bigger room on your next visit.

Thank you once again for choosing Royal Heritage Tripura Castle.

Warm Regards,
Debajit Roy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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79 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Noida, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed June 4, 2014

I stayed in this Hotel for 4 nights from 31 May to 3rd June 2014 . Its a small hotel but with great service , ambiance , cleanliness , and hospitality.
The staff goes out of the way to keep you happy . Right from Hotel Mangers to waiters to guards ..ppl were very nice. The food is very good in terms of both quality and quantity. I had almost all meals here as they ave good variety .
Also its away from busy traffic or market places so has a calm atmosphere.
I had a amazing experience and would definitely recommend to anyone visiting Shillong.

Room Tip: It you like old heritage rooms .. take a room in old building .. if you like rooms with modern fitti...
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  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TripuraCastle, General Manager at Royal Heritage-Tripura Castle, responded to this review, July 11, 2014
Dear Guest,

Greetings from Royal Heritage Tripura Castle!!!

It is a pleasure to read your wonderful review on our hotel. Being in the hospitality industry, we strive to maintain the standards for the comfort of our guests. Your compliment about the staff is a motivation for us to work harder and provide each and every guest a pleasant and comfortable experience.

Thank you for choosing Royal Heritage Tripura Castle.

Warm Regards,
Debajit Roy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Agartala, India
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 24, 2014

I stayed in Royal Heritage Tripura Castle. It’s one of the best hotels in Northeast, a heritage place with its looks and magnificent decorations of the late Maharajas of Tripura. It is very helpful even for first-timers to understand and for those with a taste of history; you can enjoy and learn along with your stay. The service is notable and the staffs are very helpful. The room where I stayed was clean and tidy and above all, with awesome food, it makes me hungry all the time. The location, although a little far away from the hustle and bustle of busy town, for peace lover like me, I enjoyed the scenic beauty. I make sure that I will go back on my next trip.
Keep up the good work……

  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TripuraCastle, General Manager at Royal Heritage-Tripura Castle, responded to this review, July 11, 2014
Dear Guest,

Greetings from Royal Heritage Tripura Castle!!!

We appreciate your wonderful review and are extremely pleased to hear that you enjoyed your stay with us. It was a pleasure to have you as our guest and we look forward for your next visit.

Warm Regards,
Debajit Roy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guwahati, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 17, 2014

I had stayed last year with my family , stayed in Superior room, cleanliness is out of the words ...staff was good , good food and atmosphere. The cafe which is 2 minutes from the hotel is also amazing..with good view around.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TripuraCastle, General Manager at Royal Heritage-Tripura Castle, responded to this review, July 11, 2014
Dear Guest,

Greetings from Royal Heritage Tripura Castle!!!

We are delighted to know that you had a wonderful experience with us.

Thank you once again for choosing Royal Heritage Tripura Castle and we look forward to welcoming you back.

Warm Regards,
Debajit Roy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 10, 2014

Hi we went with as a group of 10 (6 adults and 4 kids) and stayed for 4 nights in April 2014.
Rooms - Are nice with the castel view
Service - Excellent service & food
Food- It was mouth watering & very good
Highlight - Their coffee shop which is 5 min walk is located on a cliff & servers excellent coffee & food.
Its not here but every where in the North east India, they take 1hr to cook food as they make it fresh after your order ... so be patient.

Room Tip: Go for the Room with the garden then the view is better.
See more room tips
  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TripuraCastle, General Manager at Royal Heritage-Tripura Castle, responded to this review, July 11, 2014
Dear Guest,

Greetings from Royal Heritage Tripura Castle!!!

Thank you for sharing your feedback on Trip Advisor!

Excellent service is what we strive for to make our guests experience a pleasant stay. Set amidst the relaxed grandeur at Royal Heritage Tripura Castle, is Café Shillong Heritage which offers excellent Pan-Asian, Mediterranean, Continental and North-Eastern specialities as well as a limited wine menu for connoisseurs. Indoor and outdoor dining options are available, set off by breathtaking views of the neighbouring hills and the city below.

Thank you once again for your feedback and we look forward to seeing you again.

Warm Regards,
Debajit Roy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Top Contributor
55 reviews 55 reviews
44 hotel reviews
Reviews in 41 cities Reviews in 41 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed April 1, 2014

This is probably the best property at Shillong. It has two parts - one is the heritage wing at the top, while there are 4 rooms which are recent and at a lower height. I was staying at the new block, but probably the heritage block would be a better option. The recent block is outside the hotel premises and it is rather surprising how they can call it to be a part of same hotel. Though the rooms are large and fairly well furnished, but you are totally disconnected from the main block. The continental restaurant is in the new block and the food there was really the high of my stay there. They are sparsely staffed during mornings so plan your check outs and breakfast if you intend to leave early.

Room Tip: Could be better in heritage block
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  • Stayed March 2014, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TripuraCastle, General Manager at Royal Heritage-Tripura Castle, responded to this review, June 6, 2014
Dear Guest,

Greetings from Royal Heritage Tripura Castle!

It was a pleasure to have you stay at Royal Heritage Tripura Castle and we thank you very much for posting such a wonderful review on Trip Advisor.

With regards to the location we do have the Old and the Garden wing which is 2 Minutes away from the main premises. However we do have the Club car at your service. Your appreciation of our scrumptious food at the Café Shillong Heritage is very encouraging.

Our team looks forward to welcoming you back as and when you visit Shillong

Warm Regards,
Debajit Roy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
johannesburg
Top Contributor
73 reviews 73 reviews
24 hotel reviews
Reviews in 26 cities Reviews in 26 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed March 27, 2014 via mobile

Rooms are clean, linen fine, huge bathroom. Restaurant serves good food. Service also good. Not the best hotel for a romantic getaway but fine for families or business sleep over. Around the corner is a very good restaurant.

Stayed February 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TripuraCastle, General Manager at Royal Heritage-Tripura Castle, responded to this review, June 6, 2014
Dear Guest,

Greetings from Royal Heritage Tripura Castle!

Thank you for choosing to stay at Royal Heritage Tripura Castle and for sparing your valuable time to review us on Trip Advisor.

We are very happy to receive your feedback and to note that you had an enjoyable stay. The location of our hotel is indeed our big advantage. We are delighted to know that the staffs were friendly and helpful. It is these small details, which make the big difference to our property.

Our team look forward to welcoming you back, hopefully very soon.

Warm Regards,
Debajit Roy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Royal Heritage-Tripura Castle

Address: Tripura Castle Road | Tripura Castle Rd., Shillong 793003, India
Phone Number:
Location: India > Meghalaya > Shillong
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites
Hotel Style:
Ranked #2 of 8 Specialty Lodging in Shillong
Price Range (Based on Average Rates): $
Number of rooms: 14
Official Description (provided by the hotel):
Summer Palace of Maharaja of Tripura. Nested among the green pines, bamboos and dotted with cherry blossom trees, you know that you are in for an exhilarating experience as soon as you drive up the misty hills, surrounding the Royal Heritage Tripura Castle Hotel. Though situated barely a mile away from the city center the establishment offers an air of seclusion and privacy and is an ideal base from which to explore the attractions of the town and countryside. ... more   less 
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Also Known As:
Royal Heritage-Tripura Castle Hotel Shillong

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