I generally visit for business purposes and I found this hotel pretty good compared to rest of the hotels in shillong, where I have stayed. The rooms are very neat and clean. I stayed in the delux bedroom and it was quite spacious and well furnished. Room service is decent. The only problem is the location. Incase you want to go around for a window shopping, there aint much of option you have. You have to take cabs to Police Bazar, the cabs are very cheap but once its around 8 PM , you wont find any cabs from Police Bazar to that area ( Laitumukhrah). But if you are goin for a family trip, and hire a car for a day, you should not have any problem. thumbs up for this hotel.