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“Perfect for Holiday” 4 of 5 stars
Review of Horseland Hotel And Mountain Spa

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Horseland Hotel And Mountain Spa
2.0 of 5 Hotel   |   Vitthalrao Kotwal Road, Matheran 410102, India   |  
Hotel amenities
Ranked #12 of 20 Hotels in Matheran
Pune
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Perfect for Holiday”
4 of 5 stars Reviewed July 25, 2010

1) Excellent Food
2) Best Service
3) Beautiful Surrounding

  • Stayed May 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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200 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
  • Any
English first
Pune
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 22, 2010

Horseland Hotel in Matheran just happened to be chosen accidentally by me over Website. And I decided to give it a chance. To my good luck, the risk paid off and Hotel was really good and value for money. The best part was it's food which was just too good and delicious with a wide variety. But Strictly for Vegetarians, it was a Veg Paradise.

Location was good, near to the Market.

Overall the stay was comfortable. And the kids too enjoed at the Swimming Pool.

  • Stayed June 2010, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed June 8, 2010

The hotel charges just Rs 2K in monsoon with decent meal included. Matheran itself is great place, and horseland spa is little bit outside market, which is more green and scenic. Someone was complaining about swimming pool not clean, we dont get swimming pool at this rates mate. Children had some drawing competition, nice to wander around in the evening, overall good place. I dont regret staying there. They switch on generator too :P which is not common with that grade hotels (we checked it with rangoli and few others, rangoli owner was worst).

About minus points - room were just ok, we changed 1. Some jerks were also there in Hotel who were drunk but didnt harm or disturbed anyone so hotel management cannot do anything. NO MOBILE SIGNAL :(

Nikhil

  • Stayed August 2008, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warsaw, Poland
Top Contributor
77 reviews 77 reviews
26 hotel reviews
Reviews in 29 cities Reviews in 29 cities
60 helpful votes 60 helpful votes
1 of 5 stars Reviewed May 23, 2010

We looked up the reviews on Trip advisor and saw some nice reviews, but alas, some of the shakey ones are paid for by the hotel. This place is pretty horrible. When I went there, I assumed that this would be good, since I know the owner and had stayed with them years ago at Brightlands hotel.

However, I was wrong. The oily guy behind the counter was all smiles when he showed us our room near the pool, but the problem is that it had fungus across an entire wall. I said no way, I am not staying here and asked for another room. Seeing how quickly they did this with no arguments, I'm sure many other patrons say the same thing.

We moved to a room on the first floor, which was still dirty but not fungus filled.

The balcony windows did not work and the bathroom was a mess, with dingy tiles and looked like a Z-grade den. The sheets were filthy and we had to ask twice for new ones.

The service was ok in parts -- the massage guy is good and professional, but the cooks are filthy, the baggage boys are forever anglign for a tip.

The food is not amenable at all -- very spicy with no options for continental. Even the spicy food is not that good, just spicy.

They also play blaring music through the morning and evening (which is nonsensical -- one goes outside Bombay to get peace and quiet, right?). The pool was good, but it needs to be cleaned often, which it isn't

We made a mistake and paid in advance for 3 nights but only stayed two and exited on Sunday afternoon.

Do NOT make the mistake of staying in this hotel. I

f you want your family to catch a fungus infection or get stomach poisoning, do stay here, but if you want a clean, decent hotel, avoid this one like the plague. It is the filthiest hotel I have ever seen and if health inspectors ever saw it, they would shut it down immediately

  • Stayed February 2010, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mumbai
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 15, 2010

Checked wiht family and children. were welcomed wiht good breakfast .
the entire schedule was chalked on the board , had great fun at the discotheque nd children were kept busy with the drawing competioins and also had arelaxing foot massage.
But was diappointed by the pool as it had many dead insects in it

  • Stayed May 2010, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Mumbai
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed April 15, 2010

Words are endless for me when it comes to expressing the GREAT hospitality genius of the HORSELAND hotel.....

The hotel brings us back again and again to the scenic hill station and we are intending to go again for a short break as the kids keep asking for more in spite of visitign destinations abroad in their vacations....Such is the recall and connection with the hotel

  • Stayed April 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Pune
1 review
3 of 5 stars Reviewed March 22, 2010

I was very upset while checkout they produced a bill with 4% addition of Luxury taxes, whereas initially it was committed booking is including of all taxes. I refused to pay the sum but experience was pathetic. BE AWARE!!!.
One more thing they will list down many items as a hotel activities just for the sake of bookings. If u arrive on Sat, they will tell u few activities are done by friday and on sunday they will tell u most of the activities are done by Fri and Sat. Bla bla. Again BE AWARE.
Cleanliness is not maintained in the rooms...even we could see few cockroaches.
Room service guys are very casual towards guests.
I loved Swimming pool and non-veg food is good. If veggie, then u need to think!!!
I am only happy becoz my kid enjoyed magic show, swimming and he had a company of few kids there.

  • Stayed March 2010, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Horseland Hotel And Mountain Spa

Address: Vitthalrao Kotwal Road, Matheran 410102, India
Location: India > Maharashtra > Matheran
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #12 of 20 Hotels in Matheran
Price Range (Based on Average Rates): $
Hotel Class:2 star — Horseland Hotel And Mountain Spa 2*
Number of rooms: 32
Official Description (provided by the hotel):
Horseland Hotel and Mountain Spa is the beautiful resort in Matheran.Among all the hotels in Matheran, Horseland Hotel and mountain spa stands out for its spacious rooms,impeccable service and excellent food!Matheran is a great place for a weekend getaway and the resort provides the setting for a perfect family holiday in Matheran.The Mountain Spa is set amidst natural beautiful surroundings, you bask in nature in its purest and undisturbed form.Although set in an environ so rustic you are never separated from the luxuries and comforts of modern facilities which nourish and pamper your every individual need.Enjoy pure luxury with latest SPA facilities and wellness, all under one roof, breathe fresh air, experience the joy of living with nature, get pampered by our specialists and then return to everday life, refreshed and rejuvenated.Horseland Resort is the perfect get-away for friends and family longing to experience the serenity of long walks-ways, lush greens and lazy evenings. Offering scrumptious cuisine, spectacular views, enviable rooms and comfort like you have never experienced before. ... more   less 
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Also Known As:
Horseland Hotel And Mountain Matheran

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