There is no argument that this is an old property. However, this is what I think is so charming about the hotel ! The ambiance of an era by gone..., a down to earth modesty... taking a bath (if past 11 am) with hot water brought to me in buckets, was a part of this rustic living exeprience... enjoyable! The hotel rooms can be upgraded, and there are plans for them, I understand. I hope though that the Hotel renovation preserves its current ambiance.. not become like the high-end hotel Usha Ascot. This will spoil the charm of the place for me. The stone-laden pathways, open lawns and gardens to enjoy the morning and afternoon tea.., . all add to the rustic charm of this hotel. As they modernize, I would like them to provide Internet access; not that I miss working while in Matheran.. but more to look up train times or on ward joureny matters, etc. Above all, I liked the service provided by the staff, both the folks attached to your Roms, and those at the Kitchen/Dining. The guys went an extra mile to meet our dietary needs.. We thoroughly enjoyed our stay, and look forward to doing this again, at Regal !
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.