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“A Bad experience at hotel Regal (Matheran)” 1 of 5 stars
Review of Regal Hotel

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Regal Hotel
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Kasturba Road,Via Neral (Central Railway), Matheran 410102, India   |  
Hotel amenities
Ranked #5 of 19 Hotels in Matheran
Mumbai
1 review
1 helpful vote 1 helpful vote
“A Bad experience at hotel Regal (Matheran)”
1 of 5 stars Reviewed October 2, 2013

1. The room was not ready when we reached at 11 am. Had to wait for 45 minutes.
2. The airconditioner did not work at all. Reason given was no electricity, but all other room lights, fans were working on generator. So why should I pay more charge for AC room?
3. No water in toilet. Reason given was that some maintenance work is going on in the hotel. When water ultimately did come it was muddy.
4. The breakfast was included in the room charges. Funny part was that the breakfast timings started at 8.30 am and the check out time was also 8.30 am.

  • Stayed September 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Cleartrip

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155 reviews from our community

Traveler rating
    52
    58
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    12
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • Any
English first
Mumbai, Maharashtra, India
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 1, 2013

I can surely say that Regal hotel offers the best service in entire Matheran. I have never experienced such a kind and warm service by any other hotel at any place in my life. Cheers & Thumbs up to Regal.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed September 30, 2013

I can surely say that Regal hotel offers the best service in entire Matheran. I have never experienced such a kind and warm service by any other hotel at any place in my life. Cheers & Thumbs up to Regal.

Room Tip: Any room will give pleasure
See more room tips
  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai, Maharashtra, India
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 26, 2013

We had a great weekend at regal.
Room was large spacious. Good view.
Good big bathroom,with towels and soap. Hot water in morning only.
Food excellent. Breakfast, very good, big and sumptuous.
Service very good.
Ideal place for all, couples and family alike.
Swimming pool, indoor game. Also available. Pool is big,clean.
Strongly recommend.

Room Tip: All are good.cottage is good.
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajkot, Gujarat, India
1 review
5 of 5 stars Reviewed September 20, 2013

Food Taste, Quality & Quantity very Excellent.

Fantastic Gujarat Taste.
Everyday Novelty items in foods. Variations in food is very good.

Good Facilities Swimming Pool, Karaoke Singing & Music Hall. Hall for playing indoor games. Children Play Room. Security Guard.

Gymnasium & Play Ground. All staff members are very co-operative and polite. Room service is excellent.

Hotel Regal Matheran is very Old, But Best Hotel in Matheran. Especially for Pure Vegeterian this is the Only Hotel to Stay and enjoy.

Room Tip: Entrance side Deluxe Suite Rooms are though old fashioned but are very nice.
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
1 review
3 of 5 stars Reviewed September 6, 2013

i would say Regal Hotel is nice in terms of service and surrounding. Although, the ambiance and its location is good, it has become very old and room conditions are not as good as it use to be. Since, there are not many good options in Matheran, Regal still turns out to be the best out of others.

  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Cleartrip

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
4 of 5 stars Reviewed September 3, 2013

I stay at regal hotel the food is excellent.the weather was very goog the swimming pool is large and clean.the staff is very helpfull.above all the veg thali, gujarat food is nice.will visit again with family and friends.

Room Tip: Duplex room are excellent
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  • Stayed August 2013, traveled with family
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Regal Hotel

Address: Kasturba Road,Via Neral (Central Railway), Matheran 410102, India
Location: India > Maharashtra > Matheran
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #5 of 19 Hotels in Matheran
Price Range (Based on Average Rates): $
Number of rooms: 43
Also Known As:
Regal Hotel Matheran

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