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“Very Good for Family” 4 of 5 stars
Review of Usha Ascot Hotel

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Usha Ascot Hotel
3.0 of 5 Hotel   |   M.G. Road, Matheran 410102, India   |  
Hotel amenities
Ranked #9 of 19 Hotels in Matheran
Mumbai
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Very Good for Family”
4 of 5 stars Reviewed September 17, 2013

Usha Ascot is an excellent property. It’s a real vacation place for families. Best part is the staff who is very supportive since I had a personal experience with my 2 years old daughter. She was not feeling well. Hospital is just opposite to hotel, staff had supported me at time I am thankful to them from my heart. Good food but it is typical Gujarati food. Bathrooms are not so good .But over all good hotel.

Room Tip: Back side Rooms are best
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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147 reviews from our community

Traveler rating
    20
    62
    34
    20
    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Any
English first
Mumbai
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 15, 2013

As my title suggests, i feel Ushas Ascot is a good escort to satisfaction at Matheran.Our family of three just happened to stay in a 4 star in Mumbai and hence I had similar expectations here.

Good points:This hotel is neverthless the best balanced option since it is not very far like Hotel Verandha and the same time not in the midst of the market.
Roshan who is the face of the hotel is quite a helpful guy who guides you thru.
The lunch is awesome and the dinner is proportionetly repulsive.The room service food is also quite .Matheran has this peculiar problem of timings for hot water which is managed well by the hotel .

The hotel property is good and so are the staff.

Improvement areas.
The dinner is bad !
My super delux @ 5500 was not upto the mark .bright upholstry can make the rooms look brighter .
Monkey menace ;They are smarter than us .Children enjoy , parents dread.
There should be neon strips on the steps since high danger of falling in the night while going for dinner in the next blgd.
The hotel should assign signal boosters since you have to come 100 mtrs at any given time to speak on the cell,quite uncomfortable in the night since its quite eerie though safe.

On a scale of 0-10 from the avl options , I would rate Usha on 7 ....and can easily reach 8 by improving their dinner.

Room Tip: Always track the train timings form Dasturi naka to matheran in case u r with your family since peop...
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  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 6, 2013 via mobile

I have been to Usha Ascot earlier may be 3-4yrs back that time it was a great experience. This trip was very bad. The room were stinky, walls were wet. Though the service is decent with good food. Considering the reputation it was a bad experience.

  • Stayed October 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed September 3, 2013

This was an extremely disappointing place. It looks so attractive on the website and even its exteriors raise your hopes but beware ...... The rooms are so damp and musty, sheets and blankets smell all moldy, the toilets had so much moss inside..... The food was not good. The place was very ill-maintained, no cleanliness. The so-called play areas had been converted into godowns... It was worst than MTDC resorts and they charged thrice the MTDC rates...... We had booked package for 2 days but came back after spending 1 day only...

PLEASE DO NOT GET TAKEN IN BY THE WEBSITE PICTURES.....

  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
2 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed August 31, 2013

we had a terrible holiday at usha ascot..meet an accident in hotel as renovation is going on big wooden planks in play room were there...no qualified doctors ..hotel could not help us for ambulance..nothing good to mention about it

Room Tip: dont book from net or mumbai office
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  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shillong, India
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 27, 2013

Been here around an year ago with my family. Matheran itself offers the serene and quiet locales away from your busy and noisy routine. Usha ascot was one of the better resorts to put up. Not very far feom the market and yet in itsnown place. The property has host of options for you to unwind and relax. The indoor amd outdoor gqmes keep you busy. Food is good and suits your buds. Go for it!!!

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 26, 2013

1. Excellent food - Just loved it. Rajasthani thali was good. Even loved the breakfast.Good music during Dinner.
2. Nice and comfortable rooms
3. Near to most of the points
4. Total value of money.
5. Best place to stay in Matheran

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Cleartrip

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Usha Ascot Hotel

Address: M.G. Road, Matheran 410102, India
Location: India > Maharashtra > Matheran
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #9 of 19 Hotels in Matheran
Price Range (Based on Average Rates): $
Hotel Class:3 star — Usha Ascot Hotel 3*
Number of rooms: 57
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