I guess brightlands resort is by far the worst place where i had stayed so far. I booked this resort for 2 nights and i was pissed of with the service that i had to leave the place in just one night. I had been to matheran to spend my honeymoon i had high expectations from Brightland resort as it was recommended by best friend.
When i discussed the package on phone i was assured high quality service which included very nice room for honeymoon couple. Service also included 24 hours hot water.
When i reached, i was disappointed as the room alloted was dirty. flooring was dirty, bed sheets were muddy ( excuse proivded red soil of matheran) I dont agree with this excuse as charges for pre night were quite high.
I had to look out for 4 -5 room and i had to select best amoung the worst rooms...i spend 2 -3 hours in all this.
As i reached the resort late at night i inquired about hot water and guess what i was told hot water is not available. so i had to wait till morning to take a bath and to add to my missery there was no water in morning as well. Thats was the time i decided to move out.
Thanks to terrible service from brightland resort i spent 1 day of my honeymoon in just searching for nice place.
I would rate bright land resort as wort place to spend honeymoon.
- Also Known As:
- Brightlands Hotel Matheran