We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good place to stay in Hassan” 4 of 5 stars
Review of Hotel Candy Southern Star

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Hotel Candy Southern Star to your Saves list
Hotel Candy Southern Star
3.0 of 5 Hotel   |   B M Road | Opp. Big Bazaar, Hassan 573201, India   |  
Hotel amenities
Ranked #5 of 16 Hotels in Hassan
Bengaluru (Bangalore), India
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
“Good place to stay in Hassan”
4 of 5 stars Reviewed March 17, 2014

We stayed here for 2 nights. It was good place to stay at Hassan. The room was very clean and so was the bathroom. The service at the resturant is very slow, you will need to give them a whole half hour before you can expect your food on the table, the taste was average.

A decent place to stay for 2 nights.

Room Tip: Book this hotel on an online website to get the best deals.
See more room tips
  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Candy Southern S, General Manager at Hotel Candy Southern Star, responded to this review, March 19, 2014
Dear Guest
We thank you for choosing our hotel for your stay. We are glad to know that you had a pleasant stay. We have noted your feedback on the delay in the service at restaurant. Usually it takes around 15 to 20 minutes for any order to served. We regret for the delay caused and ensure necessary steps are taken .
We look forward for your visit again

Thanks
Arthur D'Cunha
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

88 reviews from our community

Traveler rating
    14
    41
    24
    5
    4
See reviews for
31
30
7
7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 13, 2014

This Hotel is right downtown about a block away from a department store in case you need something you forgot to bring. Most of the guests appeared to be locals or visitors from other parts of India. The Hotel is a multi-story building that has seen better days and could use a re-painting and re-furbishing. And regarding one male front desk clerk, better training as he was unable to inform us how we could upgrade our room choice in order to have wifi in our room. He supposedly contacted the Manager who never showed up.

On the other hand, the wait staff in the dining room were very efficient and pleasant and the food for breakfast and dinner was quite good. Since there were very few guests during our stay, they modified the breakfast buffet so that we could order whatever we wanted.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Candy Southern S, General Manager at Hotel Candy Southern Star, responded to this review, February 17, 2014
Dear Guest
Thanks for the feedback. We have considered your observations. While we have wi fi in our premier and deluxe rooms, the standard rooms doesn't have this. But the guest can make use of the internet at the lobby level at a nominal cost.
As far as the refurbishing is concerned, all the hotel area has been renovated , except the building exterior painting. All our rooms are painted and redone periodically and it is a continuous process.

Thanks once again for your feedback

Regards
Arthur DCunha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
238 reviews 238 reviews
87 hotel reviews
Reviews in 120 cities Reviews in 120 cities
127 helpful votes 127 helpful votes
3 of 5 stars Reviewed February 11, 2014

This hotel has no outside space or lounge area. The bar is in the dining room. The rooms are fine, bathrooms pretty horrid. Linen and towels all need renewing, well past their serviceable best. Ear plugs recommended to combat incessant hooting and bellow of the train trumpet. I ate here two evenings, one was very good but on second night distinctly average. Breakfast is disgracefully bad. Hassan is probably one of the most unattractive towns in Karnataka and if at all possible aim to stay at Hoysala Village, just out of town, which is under same ownership but is paradise compared to Southern Star

  • Stayed February 2014, traveled solo
    • 4 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Candy Southern S, General Manager at Hotel Candy Southern Star, responded to this review, February 13, 2014
Dear Guest
Thank you for your feedback.My sincere apologies for not reaching your expectations. During you stay from 9th to 11th Feb, our team had spoken to you and you did mention that everything is OK. Had you mentioned your feedback then, we would have definitely addressed all your requirements.
On the noise part, we can do little about it as our hotel is located in heart of town,but the level of noise is very minimum. Secondly on bed sheets and towels , these are less than an year old and we replace the same every year. Finally,comparing our hotel to hoysala village resorts will not be a correct comparison as both are two different concepts. Ours is a city economy hotel and hoysala is away from city is a luxury resort. Also For your information both are managed by different owners. Both have got its own strength and limitations.

Thanks once again for your feedback and we look forward for your visit again.

Regards
Arthur DCunha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bradford-on-Avon, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 13, 2014

A gateway to the temples, this hotel was comfortable and acceptable. Whilst first impressions were not the strongest, the hotel provided a good base for our travels around the temples in this area. The service was good and the food exquisite, a highlight of our one night stay. Myself and my good family found the Hotel pleasant, despite slight marks on the bedsheets. However, overall a good hotel with a superb restaurant!

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Candy Southern S, General Manager at Hotel Candy Southern Star, responded to this review, January 16, 2014
Dear Guest
We thank you for the feedback and noted the comments. We are glad to know that you had a pleasant stay. Thank you for choosing us for your stay while in Hassan and we look forward for your visit again

Regards
Arthur DCunha
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 1, 2014

If you are travelling and need to halt in reasonable comfort, this is a great place.
Good food and service at restaurants, pretty decent rooms and bathroom and a nice overall feel to the stay.

The hotel is easy to locate as well. Parking space could be a bit constrained but manageable all in all.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Candy Southern S, General Manager at Hotel Candy Southern Star, responded to this review, January 3, 2014
Dear Sir
We thank you for the valuable feedback and glad to know that you had a pleasant stay.
We look for ward for your visit again

Regards
Arthur DCunha
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore, India
1 review
5 of 5 stars Reviewed December 28, 2013

I stayed in this hassan hotel for a single night with my family of
3. The hotel looked a bit space constrained at the outset.
But then we found out that the people that serve in this hotel
can more than make up for that shortcoming. The personnel
were very helpful in selecting places of visit, food etc. The food
at the hotel restaurant (multicuisine) was excellent value for
money and very good by any standards. Fianlly, the room we stayed
in (the fitings, cleanliness etc) was very good. Everything worked.
Though I didnot find any mosquitos, I had asked for a plug-in
mosquito repellant and they quickly obliged me with one.
I would definitely recommed this hotel to anyone with a modest budget who
want to spend a couple of days in Hassan.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Cleartrip

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Candy Southern S, General Manager at Hotel Candy Southern Star, responded to this review, December 30, 2013
Dear Sir,
We thank you for your valuable feedback and indeed happy to note that we were able to meet your expectations. Thanks and we look forward for your visit again

Regards
Arthur D'Cunha
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Khartoum
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 12, 2013

We drove from Mysore by late evening, and reached Hassan by night. The check in was quick and rooms were nice. We had our dinner at the restaurant and food was good. Their bar had some very good wine, the room service was quick and very good. The morning breakfast was good. The only thing missing was wifi. The hotel is seen from the main road so that to find is no problem. The Candy group has acquired it recently it seems from Usha Lexus group and hope will develop it as a better hotel in the days to come.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Candy Southern S, General Manager at Hotel Candy Southern Star, responded to this review, November 14, 2013
Dear Mr.Hegde
Greetings from Southern star,Hassan
Thank you for your feedback and we are glad to know that you had a pleasant stay. You had booked the standard rooms thru booking.com and our standard rooms doesn't have the wi fi facility. There is a provision at the lobby level for the guest to use the internet at a nominal cost.

Thanks once again and we look forward for your visit again

Regards
Arthur DCunha
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Hotel Candy Southern Star? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Candy Southern Star

Address: B M Road | Opp. Big Bazaar, Hassan 573201, India
Location: India > Karnataka > Hassan
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa
Hotel Style:
Ranked #5 of 16 Hotels in Hassan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Candy Southern Star 3*
Number of rooms: 48
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Tingo, Agoda, TripOnline SA, Despegar.com, Hotels.com and Odigeo so you can book your Hotel Candy Southern Star reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Southern Star Hotel

Owners: What's your side of the story?

If you own or manage Hotel Candy Southern Star, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.