I had booked 2 rooms in this hotel for my brother and his family. Due to some error the money transfer could not materialize but the clerk Rajat mahajan who was corresponding and talking on phone assured till his family reached Pathankot that rooms would be made available and that money could be paid on arrival or transferred on Monday. But the family reached dalhousie the same man changed tracks and refused to give room. He was rude and unapologetic.He had apparently sold the room to higher bidder! such honesty. Long way to go Monal!! My brother was ready to pay in cash but the man's greed knew no bound! steer clear of this hotel.