This hotel is the worst ever I've been.
Lets start with the location, its in the outskirt of the city, where you have to spend hundreds of Rupees to get there.
It took forever to check in. I came with heavy luggage, having spent so much, there is none to even offer me a helping hand to carry my luggage to my room, and the sad part is that I have to roam around the hotel to search for my room, whose card for entering the room is not functioning properly.
It is to my total disappointment, to find the room so congested, that there is not even a space to keep my luggage, I literally have to jump over the luggage to get to the bathroom!
The AC was outdated and poorly functional, lucky it was December!
Not to mention the TV with Tata Sky connection, which does not even have News channels. Complaining and requesting for the same is as good as talking to the wall!
The Free WiFi is imaginary, after several complaints, having stayed for 3 days, I got very poor signals on the last day, which is utterly useless.
The room service is below standard as i have to beg for my room to be cleaned!
And for some reasons you will be served very limited food items to the room.
My God! if you are a tall person, your knees will definitely be crushed against the wall while sitting on the toilet! and if you are slightly overweight, you will have to take bath with great trouble.
For the price 3/4th of this hotel, go to the heart of the city, and you will get BETTER hotels, by miles, in Guwahati, Great Location, Cleaner, More Spacious and Better Facilities.
Lastly, lest i forget to mention, you will be greeted by staffs who does not speak English, who will then ask you to wait for some manager, who spoke broken English!
I never expected, even in my wildest dreams, such treatment from a Branded Hotel like this one!
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