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“Overall Badly managed Hotel.” 1 of 5 stars
Review of The Agneedeep

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The Agneedeep
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ABC, G. S. Road, 2nd by-lane | Tarun Nagar, Guwahati 781005, India (Formerly Hotel Rasmataaz)   |  
Hotel amenities
Ranked #42 of 51 Hotels in Guwahati
India
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“Overall Badly managed Hotel.”
1 of 5 stars Reviewed February 10, 2014

One of the worst experience in this hotel. Abusive reception desk. Single towel provided despite repeated request to reception and housekeeping in double bedroom. You can never hot water in bathroom or hot tea despite every request. Complimentary breakfast is on papers only. You can get only cold boiled eggs and few slices of bread. Ordered food was charged as per order but served the rubbish junk of a marriage party going on in Hotel. No answer from room service and reception desk attendant Mr. Rahul Bhagria was abusive enough to through the food out of room for which a rakas was there in hotel that I had to call local Police. In retaliation they slapped a charge of Rs 2ooo/- as debit for ROOM DIRTY.vide bill no 548 dated 23.01.2014, Dirty hotel and out of control staff. Have to checkout from hotel midway as a worst nightmare in this hotel. While checking out I asked the name to this bad mannered receptionist Mr. Rahul, but he straightforwardly refused to divulge his name even and i had to confirm his name from HR section of the hotel. Think thrice before entering this hotel.

  • Stayed January 2014, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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16 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Mumbai
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 20, 2013

Bath room not in good condition, stayed for one night want to take bath could not do so as tap not in working condition.Not good to stay for more days. Room value as per rate is very poor.During check-out,problem at reception.


  • Stayed May 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Cleartrip

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
21CHINTU, Manager at The Agneedeep, responded to this review, August 23, 2013
This is incorrect review
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune, Maharashtra, India
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 1, 2013

1. for a double room only one bath towel was provided. 2. instead of hot water we could get only lukewarm water for bath 3. there was no bathroom mat and was never provided even after asking for 4. there was always shortage of water in bathroom in the morning

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune, India
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed October 2, 2012

I stayed here for one night only.Booked for 3 nights.But after the Service i had got i change my mind.

Pros
=====
Good Location
Food taste is good

Cons
=====
-Room Service is not good
-House keeping is worst(When i check in in the hotel there was no towels not there were soaps in the bath room).After i call to the housekeeping(two times) i got a single tiny soap
- Not value for money.Old TV(Dabba type) and furnitures
-Bathroom not clean.Stains in the bathtub.Rust in the pipes

Never stay in this hotel.Many more option are there in guwahati to stay

  • Stayed September 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aizawl, India
Senior Contributor
40 reviews 40 reviews
28 hotel reviews
Reviews in 13 cities Reviews in 13 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 10, 2012

It is a very good hotel, located at a prime centre in Guwahati, near Taxi/Bus/Auto stands and the rooms and the services are very nice. Food was excellent and Bathrooms were clean and nice.The staffs were friendly and they could arrange almost everything on request. One should stay here while being in Guwahati.

Room Tip: I guess all rooms should be good.
See more room tips
  • Stayed September 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaipur, India
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed May 18, 2012

It was not a good experience , to stay in this hotel as it is not value for money. Rooms are not good in compare to tariff. Old TV, depending up on out side DTH. Not able to watch TV. And silly answer from reception in this regard.

Over all average, but not value for money.

  • Stayed May 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guwahati, India
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 16, 2012

Right now somehow sitting at Room No.411 of this Gr8 hotel - if u want to call it, I am horrified to my core to the extent, that I am compelled to wite my 1st review ever. Sorry to say, that this is by far the worst experience ever I had in my last 1yrs of travelling career. Step out of the lift, u see wall-to-wall carpet - torn, peeld off, never been cleaned look. Enter the room u find the same extention of the carpet. Looking at the bed sheet - u get to utter [--] - stains, i dare not investigate. Peep in to the toilet, u find nice tiles, clean bathtub, broken tap, no gyser, no hot water, lights not working. Food i am yet to taste. should I? This is Bihu time in Assam coupled with Marriage season - not getting any other alternative. I would love to pay a premium to stay elsewhere. God Help me!!!!

  • Stayed January 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
21CHINTU, Manager at The Agneedeep, responded to this review, October 6, 2012
We are so sorry some problem in our hotel that way some complain given by guest we are try to service,clean,and food
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Agneedeep

Address: ABC, G. S. Road, 2nd by-lane | Tarun Nagar, Guwahati 781005, India (Formerly Hotel Rasmataaz)
Location: India > Assam > Guwahati
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #42 of 51 Hotels in Guwahati
Price Range (Based on Average Rates): $
Number of rooms: 45
Official Description (provided by the hotel):
Location- The Agneedeep is located in Guwahati. It is 2 kms from the state capital on the Guwahati-Shillong Road, 3 kms from the railway station & 23 kms from the airport.Features- Hotel The Agneedeep has a fine restaurant cum coffee shop. A well stocked bar launge with world class beverages is open for drinks. 24X7 room service is available. This 3 star property is available for business meets and offers small to big meeting rooms. Wi-Fi is available as well as roundtrip airport shuttle. Additional amenities include laundry facility, secure parking, clock room, safe deposit box, electronic card key systems and sensor lights for better energy efficiency.Guest Rooms- 45 centralized air-conditioned rooms feature minibars and tea-coffee makers. In addition to complimentary newspapers, rooms offer direct-dial phones. Satellite TV is provided in all rooms. Our rooms are specially designed with minutest details in mind to cater to the needs & comforts of the guests in the best manner. ... more   less 

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