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“Great hotel” 5 of 5 stars
Review of Holiday Inn Express & Suites Columbus Airport

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Holiday Inn Express & Suites Columbus Airport
2.5 of 5 Hotel   |   460 Waterbury Court, Gahanna, OH 43230   |  
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Ranked #2 of 3 Hotels in Gahanna
Ft. Lauderdale
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Great hotel”
5 of 5 stars Reviewed September 6, 2012

Stayed at this hotel for 3 nights. It was quiet and I couldn't hear any noise from next door, above me or in the halls. The front desk was very nice and accomodating. I would recommend this hotel. The only thing missing was a room safe. Would stay here again when I am back in Columbus.

  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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46 reviews from our community

Traveler rating
    14
    18
    10
    2
    2
See reviews for
11
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19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Indianapolis, Indiana
Top Contributor
83 reviews 83 reviews
16 hotel reviews
Reviews in 26 cities Reviews in 26 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed August 13, 2012

We have stayed at several Holiday Inn Express hotels and they rarely disappoint. Most are newer or updated and this one will need a facelift sooner than later. This is not a slam for the service was good and room was clean. No thrills and the location was near our destination. Breakfast and pool essential for families.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed August 5, 2012 via mobile

We chose hotel because we had kids and when we went in all we looked at was pool area and water was real warm. So we got a room here. We were surprised at the rate maybe cuz near airport but we never paid that much for a room around Columbus for swimming. So we were shocked to walk in our room and smelled a strong bug spray odor and a very small room. I was uncomf all night worried bout why the bug spray smell since I freak about bed bugs. Never saw anything tho. But not happy about keeping kids in strong odor. But hotel was booked and last room. Will not stay here again. There's nicer places for cheaper.

  • Stayed August 2012
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Columbus, Ohio
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 6, 2012

I will add to the title that I wish Trip Advisor either gave the option for half stars or it automatically calculated it based on the individual ratings of each aspect of the place of business. I would give this more a 3.5 stars than 3. Slightly better than average mainly due to it being clean, free breakfast, and the location. The rooms are nice and clean, nothing outstanding, as it is just another hotel. Only issue is with the bed; which is a matter of preference. We are used to sleeping on a cloud-like bed, this is more like a concrete-like bed. Can't please everyone in this aspect, but the bed is pretty hard. We had stayed at the Marival several years ago in Puerto Vallarta and this bed was equally as hard as that one. As far as cost, it was ok, mainly due to having breakfast included. If it were not included in the price it would be overpriced IMO.

I have found that most all of the hotels in the Columbus area (at least the main outlying suburbs) are fairly similar with location being the main differentiating factor. So if you are staying on the east side then this hotel is great. Otherwise you have a choice anywhere around 270 to pick from.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Columbus Airport, responded to this review, August 4, 2012
Dear jhackathorne,

Thank you so very much for sharing your experience with us. I am glad you liked the cleanliness of our hotel as well as the free breakfast and our location. Please accept my sincerest apologies that you were not fully satisfied with the bed in your room. We take all comments into consideration and welcome any opportunity to improve. If there is anything you need next time you stay with us, Please do not hesitate to let us know.

Once again thank you for your feedback and we hope to welcome you back in the near future.

Sincerely,

Karen C
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Olmsted, Ohio
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 27, 2012

I have never had a problem with The Holiday Inn Expresses, granted some may be more dated than others, but they are always clean, comfortable, free breakfasts, and usually ideally located where we need to go. This particular one was for my daughter who goes to Ohio University and myself from Cleveland, Ohio, to do a 'Mom and daughter weekend' enjoying everything Columbus has to offer. We both met at the hotel, and we started our weekend with shopping, dinner and a movie in Gahanna on Friday, Easton Town Center shopping on Saturday and Polaris Fashion Place shopping on Sunday. Needless to say, we 'Did' Columbus and after and exhausting weekend, decided that the Holiday Inn Express was ideally located for our needs. The service was great and it was a very nice weekend.

Room Tip: The bottom rooms facing the parking lot may be a little more noisier. We heard the people and cars f...
See more room tips
  • Stayed April 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tahlequah, Oklahoma
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 24, 2012

My stay was a four day visit with family and it was wonderful to have a quiet, restful place to retire to when things got hectic. The room was spacious and well accommodated for all my needs. There is a business center with computer and printer to access airline information and printing boarding pass. The wireless connection for rooms was fast and easy to access.

They have a shuttle from the airport that was nice as I was able to follow them from the airport where I had rented a car and went straight to the hotel. I could have easily gotten away with taking that instead of renting a car as most of my driving was with family anyway.

Staff was helpful and the room was clean and comfortable.

  • Stayed April 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 22, 2012

Spent 2 nights here. Nice and easy location to get to, the free morning breakfast was excellent with eggs, sausage, biscuits, yogurt, etc... Room was clean and updated.

  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Columbus Airport

Address: 460 Waterbury Court, Gahanna, OH 43230
Phone Number:
Location: United States > Ohio > Gahanna
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 3 Hotels in Gahanna
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Columbus Airport 2.5*
Number of rooms: 93
Official Description (provided by the hotel):
Come join us at the Holiday Inn Express & Suites Columbus Airport in the beautiful city of Gahanna, Ohio. We are conveniently located just off of Hamilton Road and I-270, making travel to any of Columbus numerous locations a breeze. Port Columbus International Airport, the Easton Town Center, and Gahanna's Creekside outdoor dining and recreation are just a few of the locations that are all within 10 minutes from us. Other office and medical facilities close by include American Electric Power, DFAS, DSCC, OSU Heart Center-Gahanna, and Mount Carmel East. There are dozens of Columbus top attractions located within 20 to 25 minutes; COSI, the Columbus Zoo, the Short North, Nationwide Arena, Polaris, Germain Amphitheater and many more. ... more   less 
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Also Known As:
Holiday Inn Express Gahanna / Columbus Airport e Hotel Gahanna
Holiday Inn Gahanna
Gahanna Holiday Inn
Holiday Inn Express & Suites Columbus Airport Gahanna, Ohio

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