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“An older hotel that is well maintained and has a pleasant staff” 4 of 5 stars
Review of SpringHill Suites Columbus Airport Gahanna

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SpringHill Suites Columbus Airport Gahanna
3.0 of 5 Hotel   |   665 Taylor Road, Gahanna, OH 43230   |  
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Ranked #3 of 3 hotels in Gahanna
Des Moines, Iowa
Top Contributor
240 reviews 240 reviews
90 hotel reviews
Reviews in 93 cities Reviews in 93 cities
101 helpful votes 101 helpful votes
“An older hotel that is well maintained and has a pleasant staff”
4 of 5 stars Reviewed March 2, 2014

Stayed 3 nights at this location and the proximity is good from airport, they have a shuttle free. It is a little out of the way for eateries however, the hickory house is within walking distance and offers military discount, see my separate review. I had the king room and I really appreciate the layout of the Springhill Suites Brand. Room is spacious with fridge, sink, and microwave, couch, Large TV on a swivel, amongst other amenities. The king beds are very soft also, which is a favorite for myself, but may not be for others and is the main reason I mention it. For an older hotel, it is well kept. The hotel has a great free breakfast and the staff was pleasant. The exercise room is a bit on the small side however, they have squeezed two treadmills, an elliptical, and small weight room in what feels like a closet; all functional. If I were to complain about anything during the stay, it was their terrible hotel coffee. I ended up buying Folgers instant to make due. Not sure if it is the brand or the local water or both, it just tasted bad. So other than, the coffee and weekend noise from other customers, who seem to forget some people work on the weekends, no complaints. Other than the issues I mentioned, the stay was great with great staff and not a one wake up call missed! Video on my YouTube channel; if the review helped, give me a thumbs up. Thanks for reading.

RetiredArmyRANGER

Room Tip: Stay on the top floor and a room preferably facing away from the airport to reduce the noise.
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  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review, 4 weeks ago
Thank you for your review! We love to hear about our guests' experiences.

We do apologize for any noise that may have disturbed you during your stay. We address all noise issues and enforce quiet hours at night so that all our guests can rest peacefully.

We are very glad you enjoyed your stay with us and look forward to welcoming you back the next time your travels bring you to the Columbus area.
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59 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Kennesaw, Georgia
1 review
5 of 5 stars Reviewed February 27, 2014

This was a great stay at SpringHill Suites. I was traveling with a large group of high school students, everyone at the hotel wanted to make sure that we had a good experience. From booking the trip, checking in, enjoying our rooms, eating at the breakfast bar and checking out, everyone went above the normal to make sure this was a great stay for us. Keep doing what your doing at SpringHill Suites in Columbus GA !
Thank you,
Brad Martin

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelley F, Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review, May 15, 2014
Thank you so much for sharing your positive experience. We appreciate your feedback and look forward to welcoming you and your team back some day!
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Toronto, Canada
1 review
5 of 5 stars Reviewed February 26, 2014

The ladies on duty this weekend were exceptional. There was a problem with the toilet and they were quickly willing to move us to another room with no problem. All the staff was very friendly the entire weekend. The were helpful and courteous and extremely friendly.

Thanks for making it a great weekend!

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review, 4 weeks ago
Thank you for your review! We love to hear about our guests' experiences.

We have passed along your kind comments to our front desk staff.

Thank you for staying with us, and we look forward to hosting you again when your travels bring you back to the Columbus area!
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plainfield, nj
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed November 18, 2013

Was very disappointed in the accommodations. Suite was laid out with furniture obstructing the flow between areas. Had to be careful not to bruise self moving from bed to the living area. Sheets were too small for the bed and staff didn't seem to care. Breakfast was filled with poorly supervised HS sports teams in town for a game. won't be going back,

Room Tip: To choose a good room, consider staying elsewhere.
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  • Stayed November 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review, January 7, 2014
Dear Mr. comicbear,

Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions and other guests prevented you from fully enjoying your time at the hotel. I have shared your feedback with my team in hopes that we can make the necessary adjustments in linen inventory and service going forward.

Thank you again for your comments.

Sincerely,
Kelley
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Travelers are raving about these Gahanna hotels

Columbus, Ohio
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 6, 2013

I stayed at this hotel for three weeks while traveling and was extremely impressed with the location/proximity to the airport without the noise.

It was always very clean, every day. The refrigerator and microwave were very convenient and useful for those long stays.

I found the staff to be very accommodating and recommended very good restaurants at a reasonable price.

I recommend this place without reservation and especially to the Marriott’s Rewards members.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review, January 7, 2014
Dear Guy F,
Thank you for sharing your experience with us at SpringHill Suites Columbus Airport. It's fantastic to hear that you enjoyed your stay and found our hotel convenient, clean and the staff to be accommodating. We look forward to your next visit and thank you again for sharing your comments.
Sincerely,
Kelley Foster General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, New York
Top Contributor
56 reviews 56 reviews
4 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 20, 2013

Clean, roomy, surprisingly quiet. Pool, big breakfasts. The best thing is the "no surprises" part. Strictly generic, but in a good way. After your flight, this is what you are looking for. If you want character and proximity to downtown Columbus, this is not where you'll stay.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review, August 22, 2013
Thank you for taking the time to share your feedback about our hotel. We are happy to hear that you enjoyed your stay and there were no surprises. Thank you for choosing to stay with us and we hope to welcome you back soon.
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Gallipolis, Ohio
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 24, 2013

Great location for an early flight out of Columbus International. Hotel was very clean and easily accessable from the interstate. Room was very clean, fitness center was very welcomed. The continental breakfast was great for any early morning departure.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review, January 7, 2014
lcarney, Thank you for taking the time to share your experience at our SpringHill Suites Columbus Airport. I am so glad to hear that you found your stay to be clean, easy to find and breakfast enjoyable. Thank you for choosing to stay with us and we hope to welcome you back once again.
Sincerely,
Kelley Foster
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Additional Information about SpringHill Suites Columbus Airport Gahanna

Address: 665 Taylor Road, Gahanna, OH 43230
Phone Number:
Location: United States > Ohio > Gahanna
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 3 hotels in Gahanna
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Columbus Airport Gahanna 3*
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Also Known As:
Springhill Suites Columbus Airport Gahanna Hotel Gahanna
Springhill Suites Gahanna
SpringHill Suites Columbus Airport Gahanna Ohio

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