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“Good place” 5 of 5 stars
Review of Red Roof Inn & Suites Middletown/Franklin, OH

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Red Roof Inn & Suites Middletown/Franklin, OH
2.0 of 5 Hotel   |   3510 Commerce Dr., Franklin, OH 45005   |  
Hotel amenities
Ranked #1 of 10 Hotels in Franklin
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Good place”
5 of 5 stars Reviewed October 1, 2012 via mobile

The owner was real nice got me a bigger discount than what the travel sites could there is some cracks is the walls in the bath room like it was stated in the other review but it is over all real nice place to stay

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mikepat36, Manager at Red Roof Inn & Suites Middletown/Franklin, OH, responded to this review, October 4, 2012
thank you for your comments
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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50 reviews from our community

Traveler rating
    31
    9
    2
    2
    6
See reviews for
15
10
2
12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Florida City, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed September 24, 2012

Stayed for 1 night. Excellent value for money. Pool lovely and clean. Staff very helpful and Mike the owner very hands on and personable with guests. Mike was extremely helpful when our vehicle had problems and we had to leave our trailer for a company to collect. Would throughly recommend.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mikepat36, Manager at Red Roof Inn & Suites Middletown/Franklin, OH, responded to this review, September 26, 2012
thank you for your stay and your compliments
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dayton, Ohio
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed September 9, 2012

I enjoyed my stay and will return. The room was nice and clean the bed was comfortable. The stay was pleasant and the manager and the staff were very nice. The pool was great. As I said I will be staying again.

Room Tip: The king size beds were really great. Corner rooms are great
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mikepat36, Manager at Red Roof Inn & Suites Middletown/Franklin, OH, responded to this review, September 11, 2012
thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Detroit, Michigan
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 23, 2012

Upon booking this room and actually arriving I noticed a few thins. First, the pictures on their website are not of the property. Second, the reviews written on this site are written by relatives of the owners as is apparent. The room I booked was just plain disgusting. Holes in walls were just plastered over and were not given paint. Hair was all over the place, the tv in the room looked like it was from the early 80's, the sheets had cigarette burns in them, when asked for a non smoking room.....didn't matter....absolutely smelled of very thick smoke, although manager claimed it was non smoking. the type of clientele this place is used to it apparent, seems like they have quite a few "regulars." Would never stay here again. Could not wait to leave to get to my destination to shower. Would have complained and left but as it was late, I just wanted to rest, and get the heck out of there.

Room Tip: Stay across the street.
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  • Stayed May 2012, traveled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mikepat36, Manager at Red Roof Inn & Suites Middletown/Franklin, OH, responded to this review, May 24, 2012
please accept our apologies the issues encountered by you have been resolved thanks for your comments.
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Denver, Colorado
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 19, 2012

My family booked two rooms at this hotel during the weekend of Feb. 20, 2012. We thought it would be okay to just sleep here. Big mistake, we left to go over a relative's house. When we came back to our room, there were mouse turds all over the furniture including under the pillows. The other room had white creamy stuff on the bathroom sink. When my husband went to tell the front desk about the mouse turds, they implied that we brought the mice with us all the way from Colorado: NOT!!! Not to mention that the lady behind the front desk hollared at my brother-in-law. They gave us our money back. We stayed at the Fairfield Marriott Inn which was a million times cleaner and more comfortable. I would not recommend that anyone ever stay at at this disgusting hotel.

Room Tip: Avoid this hotel at all costs.
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  • Stayed February 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mikepat36, Manager at Red Roof Inn & Suites Middletown/Franklin, OH, responded to this review, April 18, 2012
We would like to apologize for your bad experience here at our hotel. There is never an excuse for situations like that and we appreciate you sharing your comments. As you can see from the other reviews, we take very good care of our property and our guests. Please come back and give us another try. Thank you
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Toledo, Ohio, United States
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 16, 2011

We had a King Size bed, very comfortable. The room was very clean.There were no smells coming from the AC as some reviews have said. The owner very friendly. The kids enjoyed the pool. Will try and stay there next year when we visit the Ohio Renaissance Festival

  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mikepat36, Manager at Red Roof Inn & Suites Middletown/Franklin, OH, responded to this review, April 18, 2012
Thank you for taking the time to share your comments with us and other travelers. We are very pleased that you were happy with your stay here and look forward to seeing you again this year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 13, 2011

Please try this motel. You'll find it's a nice place to stay!( Don't forget Value Club discount.) Our first stay here was because there is an indoor pool. To be honest, we hadn't realized how far from our location it was but IT WAS WORTH THE EXTRA FEW MILES! Mike and his wife are so nice. The pool was too cold for my arthritis but he kept tweaking the heat in it til it was nice. We found ourselves back in Dayton 2 wks later making a mistake of staying somewhere closer the 1st night. When we had to stay longer due to a family emergency we went back to Franklin. Our "day or two" became a whole week. After sitting in the hospital 12-14 hrs a day the pool was relaxing and the room was comforting. Is this place crisp & new? No. But it is clean, comfortable, has frig & microwave so we could fix a meal when we didn't want to eat out. Homey/ comfy describes it!

Room Tip: If you have problems walking choose 1st floor as there is no elevator.
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  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mikepat36, Manager at Red Roof Inn & Suites Middletown/Franklin, OH, responded to this review, April 18, 2012
We are very happy to hear that you are so comfortable here at our hotel. We try very hard to satisfy everyone who stays here and it was nice of you share your comments. Hope to see you again in the future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn & Suites Middletown/Franklin, OH

Address: 3510 Commerce Dr., Franklin, OH 45005
Location: United States > Ohio > Warren County > Franklin
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 10 Hotels in Franklin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn & Suites Middletown/Franklin, OH 2*
Number of rooms: 49
Official Description (provided by the hotel):
We are a Newly renovated property. We just reopened as Red Roof Inn & suites In October come visit us and unwind In our Renovated Indoor Heated Pool! ... more   less 
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Also Known As:
Red Roof Inn & Suites Middletown/Franklin, OH Ohio

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