Our family,which consists of me, my husband, and 3 kids are known to spontaneously spend the night somewhere and find something fun to do. Two requirements are...1. Indoor pool and 2. breakfast. We are always looking for a great deal and found one at Days Inn - Forest Park. The night of our stay we feared we would not have much time to swim as we were still waiting on being seated for dinner, so I called the hotel and spoke with Ellen. She was extremely professional and polite on the phone, confirmed our reservation and stated the pool was open until 10PM. We had 2 1/2 hours to eat, get to the hotel and have time to let the kids swim. Upon arrival to the hotel, Ellen greeted me with a warm smile and also...by name! I have never stayed here before but she still greeted me by name...I was instantly impressed! Ellen went above and beyond that evening to take care of me and my family. She posesses a warm and welcoming personality which is highly desirable, especially regarding a first impression of a hotel. Customer service has become a lost art in many customer service related jobs so to experience service with a smile as Ellen provided was very enlightening. EXCELLENT JOB!!
The pool was nice, though a little smaller than others we have found. My husband and I were disappointed to find the hot tub out of service. We were looking forward to relaxing in the hot tub.
The room was very accommodating for our needs and were laid out very well. The beds were quite comfortable and loved the micro/fridge area with a separate counter. The bathtub could use some love...not dirty but cracked and marked up to appear dirty.
Breakfast was your typical cereal, fruit, bagels, muffins, and yogurt. I wouldn't write home about it but it served its purpose and saved us from buying a breakfast for a family of 5 that morning.
All in all we had a nice stay and will return again. Thanks for making our spontaneous family get away a memorable one!
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Expedia, Priceline, Orbitz, Choice Hotels, Agoda and Hotels.com so you can book your Quality Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Days Inn - Forest Park Hotel Forest Park
- Best Western Forest Park
- Forest Park Best Western
- Quality Inn & Suites Forest Park, Ohio