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“50-50 split on quality” 3 of 5 stars
Review of SpringHill Suites Cincinnati North/Forest Park

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SpringHill Suites Cincinnati North/Forest Park
2.5 of 5 Hotel   |   12001 Chase Plaza Drive, Forest Park, OH 45240   |  
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Ranked #1 of 2 Hotels in Forest Park
Senior Contributor
48 reviews 48 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
25 helpful votes 25 helpful votes
“50-50 split on quality”
3 of 5 stars Reviewed July 24, 2013 via mobile

The rooms have some shoddy work in them (loose plumbing fixtures) and there were some housekeeping issues with stains on the couch and such. However, breakfast was decent and the staff were great. The North side of Cincinnati also has a lot to offer so I like the location being right off the interstate.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori J, Director of Sales at SpringHill Suites Cincinnati North/Forest Park, responded to this review, August 13, 2013
Thank for taking the time to review our property. Your business is important to us. We are in the process of updating the property and are addressing the issues you mentioned. If you are returning to the area in the near future, I would like to handle your reservation.
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84 reviews from our community

Traveler rating
    30
    28
    19
    2
    5
See reviews for
25
13
5
21
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
Indianapolis, Indiana
Top Contributor
62 reviews 62 reviews
27 hotel reviews
Reviews in 33 cities Reviews in 33 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed July 8, 2013

Conveniently located off the highway. Comfortable bed. Roomy rooms. Enjoyed the "water" themed decor. Mall across the highway and other shopping conveniently located nearby. Bass Pro Shop across the highway.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori J, Director of Sales at SpringHill Suites Cincinnati North/Forest Park, responded to this review, July 18, 2013
Thank you so much for taking the time to tell us about your stay. We know you have many lodging choices and are happy you chose ours. I will pass on your comments to our staff and if you are returning to our area in the near future, please contact me directly to book your next stay.

Lori Johnson
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Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 6, 2013 via mobile

Nice clean moderately sized rooms at a great price and very friendly staff, my only complaint was the highway noise but overall a good place to stay for our family during our zoo and kings island trip

  • Stayed June 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori J, Director of Sales at SpringHill Suites Cincinnati North/Forest Park, responded to this review, July 18, 2013
Thank you for taking the time to tell us about your stay. Your business is important to us and we hope you will return soon.

Thanks again,

Lori
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Corbin, Kentucky, United States
Top Contributor
94 reviews 94 reviews
26 hotel reviews
Reviews in 38 cities Reviews in 38 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed June 4, 2013 via mobile

The motel was easy to find. Lobby was very clean and inviting. Room was comfortable and clean. The breakfast bar was decent. There is also a Cracker Barrel next door if you don't want the breakfast bar. The rates were really good.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori J, Director of Sales at SpringHill Suites Cincinnati North/Forest Park, responded to this review, July 18, 2013
Thank for selecting our property and taking the time to give us your feedback. If you are returning to our area in the near future please contact me directly to book your stay. We have rolled out a new breakfast that I am sure you will enjoy.

Thanks again,

Lori
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West Bloomfield, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed May 25, 2013 via mobile

I am not a big fan of staying in hotels in general. But, I was able to sleep well for our one-night stay as the bed was comfy. The set up is nice, but the couch looked worn. The location was near the freeway for easy travel back home, however, did not hear any traffic noise in our room.

  • Stayed April 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo, New York
Top Contributor
68 reviews 68 reviews
66 hotel reviews
Reviews in 57 cities Reviews in 57 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed May 21, 2013

Hotel located conveniently right off I-275 exits. Check-in was fast and staff friendly and was consistently welcoming and friendly as we came/went. Hotel about 25 minutes from downtown, 30 minutes to King’s Island, 15 minutes to I-71, and 10 minutes to I-75.

Room was divided up into two areas (separated by a ½ wall) – 1) sleeping area that contained two firm-mattress full-size beds (very tight for two people) and 2) living room that contained a sectional couch w/hideaway bed, coffee table, business desk/chair, microwave oven, coffee pot (leaky when pouring coffee) and small refrigerator. The couch while large, was quite beat (not dirty, just worn-out) and cushions no longer retained any firmness and could not spring-back after being sat on.

Bathroom had a sliding door where wood-frame edging was broken (nails out) from prior guests being a bit rough. Sink was inside the bathroom along with a shower/tub combo. Also in the bathroom there was a surprisingly large walk-in closet (separated from the main bathroom with a sliding door). Iron and ironing board were in the closet.

Our room was on the side of the hotel not facing I-275 so was quiet. As there is quite a bit of road noise from the interstate when in the parking lot, rooms facing the interstate most likely do experience some noise.

Lobby of the hotel was very large and open; very contemporary, almost beachy-look, with the light blues and greens throughout. This area is where breakfast was served. Offerings were quite large and in addition to the standard continental offerings, hot foods offered were eggs, sausage and/or bacon, and oatmeal.

Hotel does have a fitness room and a pool (seasonal)

For dining options near the hotel, within walking distance was a Mexican Restaurant, Frisch’s, Cracker Barrel and Wendy’s. Just across the interstate were a few other options.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori J, Director of Sales at SpringHill Suites Cincinnati North/Forest Park, responded to this review, July 18, 2013
Thank you for taking the time to give us some feedback on your stay with us. We would like a chance to give you a better impression and if you are returning to the area in the near future I would like to book your stay personally. I am sorry that your room was missing a door handle and maintenance has recently repaired all door handles. We are in the process of refreshing our property and have a brand new breakfast also.

Thanks again,

Lori Johnson
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Indianapolis, Indiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 7, 2013

We visited this area to celebrate our son's birthday. The stay however was quit squished because it was 4 of us. The rooms are really small and the bed is to close to the bathroom and television. Considering this hotel was renovated they did the best they could, newer ones have a little more space because we have tried Springhill suites in Florence, Kentucky which was perfect. I gave the hotel a average rating because I have seen the newer hotel spacing which was better. No major complaints it was clean and the breakfast was typical as all Springhill suites. Very close to Cincy mall, Pappadeaux Seafood and a 20 minute distance from the Premium outlets, great location. I toke the advice of other reviews to get a room away from the highway noise which was quiet.

Room Tip: Get a room away from the highway noise.
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  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Cincinnati North/Forest Park

Address: 12001 Chase Plaza Drive, Forest Park, OH 45240
Location: United States > Ohio > Forest Park
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Forest Park
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — SpringHill Suites Cincinnati North/Forest Park 2.5*
Number of rooms: 124
Official Description (provided by the hotel):
Welcome to SpringHill Suites by Marriott®, where you'll have the space you need to get things done or unwind and just be comfortable. Our stylish and smartly designed suites are 25% larger than a comparably priced hotel room, giving you room to succeed. We are one of Cincinnati’s most preferred hotels for business and leisure event accommodations. What sets us apart is the emphasis on service and our staff’s attention to guests' needs. The SpringHill Suites by Marriott, Cincinnati North is proud to offer your attendees the following extras to make their experience with us extra special:• In room microwave, mini refrigerator and coffee makers • USA Today delivered to room Monday through Friday • Complimentary Suites Season Breakfast buffet to include waffles, eggs, sausage and traditional cold items• Meeting Room to accommodate 40 people • Fitness Room• Marriott Rewards Memberships• 24 hour Business Center• 24 hour Market Place. We are confident that the SpringHill Suites by Marriott, Cincinnati North’s warm, inviting atmosphere and professional friendly staff will provide your attendees with an enjoyable experience. ... more   less 
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Also Known As:
Springhill Suites Cincinnati North/Forest Park Hotel Forest Park
Amerisuites Forest Park
Forest Park Amerisuites
SpringHill Suites Cincinnati North/Forest Park Ohio

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