This is the first time we've stayed at the Hampton Inn Akron/Fairlawn. It is an older property, but updated very nicely. The first room we were assigned had a drip in the bathtub, so we requested a room change. They were very happy to do that for us, and even called our new room to make sure we were happy with it, and offered to come pickup the room keys for the room we were departing. Our room was a nice size and included a comfy lounge chair and ottoman. I also liked that they have towels racks and hooks next to the tub along with a fan in the bathroom which a lot of hotels don't have. The non-allergic pillows were great and not like the lumpy pillows at many other hotels we have stayed in. The pool area and whirlpool were spotless and great after a day of running around. The only thing that this hotel doesn't have is an exercise room. The breakfast buffet was plentiful as they are at all Hampton Inns. The best part of all is their wonderful staff. They always said hello and went out of their way to ask you how your visit is going and most of the time personalized the conversation with things that had asked you during your stay. We would definitely recommend this hotel to others and stay there again ourselves.