So after researching this hotel and looking into it, I only found one bad review. I figured it would be alright to stay at for a week, so I went and checked in. The woman at the front desk was very arrogant, rude, nosey, pushy and I found it to be quite disrespectful to someone paying their company. The room keys she activated for my room wouldn't work and she had to go to my room with me to make sure they worked. She awkwardly stood in the room asking a thousand questions about why I was staying there and what I would be doing, it was beyond friendly conversation and went onto asking for personal information.
I stayed in this hotel because of the price and because it seemed like the only decent hotel for this cheap price in the area. The first night I'm there, I had to go back down to the front desk later on in the evening to ask for the password for the wireless internet. The guy at the front desk sighed very loud over me asking for help and then slammed the password on a slip of paper into my hands. Didn't speak a word to me, just had a very crappy attitude.
A few hours into using the wireless internet, that you have to pay $5 for, I started receiving warnings from my anti-virus and malware protection. Keep in mind, I work on computers for a living and I am very aware of what I do on my computer and I keep all my programs updated and I do not visit sites that will cause any problems. Needless to say, the wireless internet service that they provided was putting a tracer on my computer, watching everything that I was doing. Inside the tracker they were using, was a trojan virus that wiped windows off my computer and it stopped working. So, now I have to fix my computer because of a cheap hotels nosey intrusion.
On top of that, the room was okay to the eye, but when you started looking around, you found things you do NOT want to see in a hotel room. The fridge, dishes, and silverware had a HORRIBLE smell that I have never smelled in my entire life. It smelled like some horrible chemical you'd think to associate with some kind of meth lab. I really can't explain the smell, but it did not smell clean. I searched the bed, trying to look for bed bugs or something of the sort, and found multiple blood stains as well as huge, dark yellow stains. The bed sheets had blood on them as well as tiny brown smudges. The comforter had a musky, old stench, that really grossed me out.
The toilet was filthy and looked as if it hadn't been cleaned in months, with a black ring around the top of the bowl. The shower had stains all over it and I had to wipe it down with a disinfectant before stepping into it. The carpets had huge stains all over them. The television was ancient and barely worked, the batteries in the remote were dead, the lightbulbs in the lights by the bed were left unplugged with blown lights. The window had water leaking in and left a horrible stain on the wall as well as a mold smell.
The second day of staying there, my room keycard was deactivated and I couldn't get into the building. I had to go back to the front desk and deal with the same guy who, again, sighed very loudly and threw my card on the desk after reactivating it, for me to pick up. This was the final straw for me, I decided my $283 was worth more than I was getting out of this place.
The area its located in, is very handy and close to everything, but I wouldn't advise anyone spend their money here. No customer service, dirty rooms, and monitoring/viruses on your computer. It is cheap and you are getting what you pay for here, garbage. Nothing more, nothing less.
- Also Known As:
- Extended Stay Fairfield
- Fairfield Extended Stay
- Extended Stay America - Cincinnati - Fairfield Ohio
- Official Description (provided by the hotel):
- 2 room types: Deluxe with Queen bed and sleeper sofa, Standerd Queen with recliner. Both room types have kitchenette. ... more less
- Reservation Options:
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