I reserved two adjoining king rooms for Sept. 18th. Paid for with a credit card, a week in advance. When we arrived that evening, they informed us they only had a reservation for 1 room. I had a copy of the confirmation printed out stating the 2 king rooms were reserved and paid for and they refused to honor the reservation. They said they could only give us 1 room with 2 queen beds, which would not work for us. The clerk told me she could not understand how this could happen as they could only book the adjoining rooms together. This happened during The Little Brown Jug week (think the Kentucky Derby of harness racing) there was not a room to be had in Delaware. I had to get on a computer and find rooms in Columbus myself, no thanks to the clerk. I will never stay here again as I think this is a terrible way to treat a guest with paid reservations! I guess a paid confirmation number means nothing here. We go to Delaware every year for The Jug with a large group of horsemen, and in the future will be letting them all know this hotel will not honor reservations during this week.
- Official Description (provided by the hotel):
- Located in the heart of historical downtown Delaware, the Pacer Inn is less than 1 mile from Ohio Wesleyan University, about a 5 minute walk. Families will love spending the day at the Zoombezi Bay Water Park, Little Brown Jug, or the Columbus Zoo – all within 15 miles of the Pacer Inn Delaware. The city of Columbus is just 25 miles, and The Ohio State University is 20 miles from the Pacer Inn. Guests of the Pacer Inn can stay connected with the free wireless internet and enjoy a delicious onsite meal at El Vaquero Mexican Restaurant and Bar, open 11am to 10pm daily. Free parking, fax and copy service, and the convenience of a 24 hour front desk reception area are offered at the Pacer Inn. All guest rooms are nicely appointed. Standard amenities include free high speed wireless internet access, hair dryer, coffeemaker, free local calls, alarm clock radio, iron and board, 32 inch flatscreen TV with satellite , and individually controlled heat and air conditioning. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Priceline, Despegar.com, Booking.com and Tingo so you can book your Pacer Inn and Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Pacer Inn And Suites Delaware, Ohio