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“Dissapointed” 4 of 5 stars
Review of Hawthorn Suites by Wyndham Akron/ Fairlawn

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Hawthorn Suites by Wyndham Akron/ Fairlawn
3.0 of 5 Hotel   |   120 Montrose West Avenue, Copley, OH 44321 (Formerly Stay Place Suites)   |  
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Ranked #7 of 10 Hotels in Copley
Clinton, Connecticut
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
Reviews in 24 cities Reviews in 24 cities
29 helpful votes 29 helpful votes
“Dissapointed”
4 of 5 stars Reviewed September 2, 2010

Stayed here mid August. This is the 4-5th time we've stayed here in as many years and as a Marriott property we've have been completly satisfied. It's now changed hands and it's pretty evident it's not a Marriott property any more. It appears the outside maintenance is now acomplished on a shoestring budget and while the room service is adequate it leaves something to be desired. No longer is the shampoo and other amenities not replenished every day, and towels were not either
Biggest disapointment was the breakfast. During the week days the breakfast was good as usual but the weekends went down hill. No longer were sausage patties served but replaced by a thin tastless gravy. The scrambled eggs compareed to the week day offering were tasteless and dry. The items that were out were not replenished very often and the person in charge of the kitchen spent much time out at the front desk talking with the desk clerk and not paying attention to the breakfast area.
The pace is still not a bad place to stay, rooms are still comfortable and clean. We found a place across town with all the features this place has and a few more things, same pricing and only two years old. We'll try that one next year.

  • Stayed August 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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68 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Ann Arbor
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 2, 2010

We always look for lodging that has a separate bedroom when we travel, and the InnPlace Suites Akron fit our needs wonderfully. We chose the Two Bedroom Penthouse Suite and were very impressed with the large rooms and the at home feel. Our room had a living area, full kitchen, bedroom, and bath downstairs, plus another bedroom and bath upstairs in the loft. The upstairs room did not have closed walls to the rest of the unit, though it was visually private to the main floor. There was plenty of closet space, vent fans in the bathrooms, a dishwasher, stove, and microwave in the kitchen.

The only negatives were the internet which was wired in the room, though wireless in the lobby. Had we known this ahead of time we would have brought a router to hook up in the room. With only one Ethernet port in the room it was quite limiting. Also, the breakfast choices were quite good, eggs, hash browns, waffles, cold cereal, oatmeal, fruit and juices. Both the eggs and hash browns were cold, a bit below par compared to the rest of our experience there.

We will definitely come back here again!

  • Stayed June 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Louisville, Kentucky
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed June 21, 2010

I would recommend this motel for singles, families with and without children. The motel staff was wonderful - rooms clean - breakfast fantastic and the Wednesday cookout provided for all guests was remarkable. (The only complaint was the bed was somewhat uncomfortable - not like home). Variety of restaurants within walking distance.

  • Stayed June 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Top Contributor
73 reviews 73 reviews
23 hotel reviews
Reviews in 40 cities Reviews in 40 cities
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed April 20, 2010

We are two couples who have been meeting in Akron annually since 1987. We are old friends now from Chicago and Philadelphia who meet in the 'middle' once or twice a year . I'd say that 80% of the time we have stayed at this once "Residence Inn' flying the Marriott flag. Have always enjoyed the stay. For the past three years we have been staying at the "Residience Inn" in Beachwood , closer to Cleveland. We returned to the 120 Montrose West address this spring - made the reservation when it was a "Residence Inn" - were called and told that it had changed hands to a InnPlace Suite - but we decided to keep the reservation anyway. This critizism would have been leveled even if the hotel was still a "Residence Inn" under the Marriott flag While the cleanliness of the room was to the standards we are use to in a "Residence Inn" , the physical appearance of the structure itself was disappointing - simply put the place needs considerable maintenance - a paint job would go a long way in masking the look. Having said all that if the daily rate wasn't at the same level as a Marriott "Residence Inn" in the area I might feel better but to pay the same price ..............not fair to the consumer and this consumer won't ever return.

  • Stayed April 2010, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1 review
4 of 5 stars Reviewed December 11, 2009

Every year my family and I make the trip to Akron to enjoy the WGC Bridgestone Golf Tournament. We always stay at the Residence Inn. The rooms are spacious, comfortable, and clean. The front desk clerks are always a pleasure to deal with. We love the BBQ area and the basketball court. This is a great place to stay for large groups or families.

  • Stayed August 2009, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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CT
1 review
4 of 5 stars Reviewed August 7, 2009

The staff at this hotel was so accommodating., They went out of their way to make it a special visit! They made us feel right at home. Each and every staff member made us feel welcome. Despite the skunk that roamed the property, it was a wonderful visit.

  • Stayed July 2009
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Los Angeles, California
Top Contributor
97 reviews 97 reviews
52 hotel reviews
Reviews in 63 cities Reviews in 63 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed July 29, 2009

I stayed 2 nights and was very impressed with my suite. IT was like home and they had BBQ for dinner! Good location, clean, friendly staff.

  • Stayed January 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hawthorn Suites by Wyndham Akron/ Fairlawn

Address: 120 Montrose West Avenue, Copley, OH 44321 (Formerly Stay Place Suites)
Phone Number:
Location: United States > Ohio > Copley
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
Ranked #7 of 10 Hotels in Copley
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hawthorn Suites by Wyndham Akron/ Fairlawn 3*
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Also Known As:
Innplace Suites Akron Hotel Akron
Residence Inn Akron
Akron Residence Inn
Hawthorn Suites By Wyndham Akron/ Fairlawn Copley, Ohio

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