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Stay Place Suites: Traveler Reviews

3.0 of 5
120 Montrose West Avenue, Copley, OH 44321 (Formerly InnPlace Suites Akron )
Hotel amenities
Stay Place Suites
Ranked #7 of 9 hotels in Copley
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35 reviews from our community

    Trip type
Traveler rating
    11
    8
    3
    8
    5
Date Rating
Clinton, Connecticut
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
“Will be back again”
4 of 5 stars Reviewed June 17, 2009

An older but extremly well maintained property. Very inviting and comfortable. Rooms are roomy and very well equiped (even working fireplaces). Shower in a seperate room so you don't steam up the rest of the room and mirrors after your shower. When was the last time you found glasses in the bathroom instead of paper cups? You do here!
Very clean. We spilled a fair amount of water on the rug and sponged it up with white towels. The towels came up just as white as they were before we used them.
Had a problem with loud neighbors and that was taken care of.
Breakfast is as good a continental breakfast as I've had anywhere.
The only down side to the stay was the spa was not working. I've stayed here before and that has always been an added plus to the stay. Hope they get that fixed!
A good place to stay and the price was extremly reasonable, but just a tip, $169.00 per night is way to much to pay.

  • Stayed June 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
“Frumpy”
2 of 5 stars Reviewed December 9, 2008

Staff is pleasant and helpful, buildings must date back to when the Residence Inn was "Brock's". As noted elsewhere, the mattress sags in the middle, blankets are thin. Fireplace was nice, there's a full kitchen. This property sorely needs to be updated and is not what you would expect from a Marriott property...

Stayed December 2008
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“Nice surprise at the Residence Inn”
5 of 5 stars Reviewed November 11, 2008

My cousin and I stayed here this past weekend. What a pleasant surprise. For the price it was great! The property is a bit run down but the comfy beds and the soft towels really made up for it. The suite is huge. It was nice to have a refrig in our room. The buffet breakfast was good. We will be going back!!!!!

  • Liked — Loved the extra space
  • Disliked — nothing
  • Stayed November 2008, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Chardon, Ohio
1 review
“NOT a Handicap Friendly Hotel”
1 of 5 stars Reviewed July 21, 2008

MY mother is in a wheelchair and Marriott personally assured us this hotel was compliant. IT WAS NOT. The doorway had a 2" bump which had to be overcome to gain access. All appliances were in cabinets above the sink-unreachable from a wheelchair, as was the freezer and the bathroom sink. The sofabed was not prepared for us-I had to call the front desk twice and wait an hour for linen to be delievered. The showerhead leaked andf the maid consistently put the bath mat under the dripping showerhead rack. The hot water smelled of rotten eggs and this was the same water used to prepare the eggs and coffee on the breakfast buffet. Our room also did not have a coffeemaker, ad advertised. I wish the property mgr would get a wheelchair and stay in that room for a weekend to see how utterly disappointing the stay would be.

  • Liked — Location
  • Disliked — Inaccessibility for Disabled
  • Stayed July 2008, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Fredonia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
31 helpful votes 31 helpful votes
“Average”
3 of 5 stars Reviewed March 8, 2008

My Wife , daughter and I stayed here one night for the purpose of a college visit. Check in was a breeze, very freindly staff. Room was large and clean. The mattress on the queen size bed was one of the worst I have ever slept on. It sagged in the middle real bad. Breakfast in the am was fantastic, very nice selection of hot and cold foods. Overall the stay was OK, but the saggy mattress is the reason I would not stay here again . Fix that and this is a very nice property

  • Disliked — Mattress
  • Stayed February 2008, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Additional Information about Stay Place Suites

Also Known As:
Innplace Suites Akron Hotel
Innplace Suites Akron Hotel Akron
Residence Inn Akron
Akron Residence Inn
Stay Place Suites Copley, Ohio
Address: 120 Montrose West Avenue, Copley, OH 44321 (Formerly InnPlace Suites Akron )
Region: United States > Ohio > Copley
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool
Hotel Style:
Ranked #7 of 9 hotels in Copley
Price Range: $
Hotel Class:3 star (3*)
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