I stay frequently at Choice Hotels,I expect more from the Comfort Inn brand than others in the chain. This property located in Copley(Akron West) is very large, it is in an area where there is just about every possible dining, hotel and shopping option available. The staff was always busy performing their duties, but paid no attention to me. The pool was closed for maintenance,the outside of the property could use some maintenance itself as there was trash all over the parking lot. the entrances to the rooms are dark and dirty, as are the carpets in the hallways. The room itself was large,clean and acceptable, yet seemed dated and had no flat screen TV. The breakfast area was clean and had a nice variety The wi-fi speed was very fast!. With a little work, some upgrades and some smiling faces this property could be very nice again. Its just ok now. The taxes I was charged were higher than normal. I would stay here again but would like to see some improvements made by the mgmt. If I were choice hotels I would downgade this to a Quality Inn until the improvements were made.
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- Also Known As:
- Comfort Inn West Hotel Akron
- Comfort Inn Akron
- Akron Comfort Inn
- Comfort Inn West Copley, Ohio