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Radisson Hotel Akron/Fairlawn: Traveler Reviews

3.0 of 5
200 Montrose West Avenue, Copley, OH 44321
Hotel amenities
Radisson Hotel Akron/Fairlawn
Ranked #3 of 9 hotels in Copley
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63 reviews from our community

    Trip type
Traveler rating
    26
    18
    8
    8
    3
Date Rating
Loveland, Ohio
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
30 helpful votes 30 helpful votes
“Another Great Stay!!!!”
5 of 5 stars Reviewed September 21, 2012

I always stay at the Radisson in Fairlawn even though my business sales calls are in Cleveland. The staff is so friendly ( especially JayShree ) and they do whatever it takes to make a comfortable stay for you. They reconized that I was a carlson member and upgraded my room. I stay here every 2 -3 months and every time there are new improvements. Last time it was a new parking lot, this time it was new rooms. They are always putting money back into the hotel which you don't see many hotels do. It is very close to many chain eateries and they have their own restrauant on site. I travel a great deal for my job and I stay here because it is very clean,safe, friendly, and the beds are extremely comfortable. You will really like this hotel and for the price you get alot.
Bob McGohan ( Cincinnati )

Room Tip: They have many different types of rooms, some with wet bars, some rooms larger than others, ask them...
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Very Nice!”
4 of 5 stars Reviewed September 10, 2012 via mobile

We were in Akron for a family event. This was our first time staying at the Radisson there. We have stayed in other "name brand" hotels and we were definitely pleased with the Radisson-no need to pay high priced rates for the same quality. We had 3 adults staying and when we checked in we had a king bed and a sleeper sofa. As we had my 93 year old mother with us, this would not work and the hotel changed our room immediately! The hotel is clean, convenient to restaurants and off the main drag which we appreciated very much! They are in the process of renovating and updating. Would definitely stay there again. Only negative comment we have is based on personal preference for our mattress. They have sleep number beds and we are not big fans but many people are. Definitely a very pleasant stay. Oh, we picked up dinner at the Pad Thai restaurant nearby. Very good quality food!

Stayed September 2012, traveled with family
Was this review helpful? Yes 7
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, IL
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
24 helpful votes 24 helpful votes
“Needs updating!”
2 of 5 stars Reviewed August 27, 2012

We stayed at the Radisson for one night in a suite, and unless there was a major renovation, I wouldn't stay there again. The staff was friendly, but as previous reviewers have said, the place just needs updating. Even simple things like ditching the old and dirty looking fake flowers in the lobby and repainting the wood trim on the front desk would do a lot. Our suite was on the third floor, and I don't remember the last time I've seen such old looking decor. Rather than a Sleep Number bed (which was fine), I would've rather seen clean-looking sofas from this decade. My top three complaints about the room were #1 finding a hair on the pillowcase, #2 the air in the bedroom seemed like it had two settings: hot and cold (the air in the living room worked just fine) and #3 the dark lighting in the bathroom where the shower and toilet were (although it may have been better that it was dark because the tub just looked dirty). The location is great- near lots of restaurants and shops and as I said, everyone we encountered was perfectly nice, but it just didn't seem clean to me.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
Ask ChicagoTraveler3 about Radisson Hotel Akron/Fairlawn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
himansu205, Owner at Radisson Hotel Akron/Fairlawn, responded to this review
August 29, 2012
Dear ChicagoTraveler3,

We are currently undergoing thorough renovations in the entire hotel and updating every inch. The exterior has already...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Medina, Ohio, United States
1 review
7 helpful votes 7 helpful votes
“Excellent choice”
5 of 5 stars Reviewed August 25, 2012

My spouse and I were forced to find a room on short notice and weren't looking for much more than air conditioning and internet connection when we choose this hotel. However we were VERY pleased with the hotel. The front desk staff was extremely helpful and accommodating. I enjoyed the pool, hot tub and exercise room, which were steps from our door, while my spouse got her work done in the room. We ordered room service and were pleasantly surprised by the prices. We enjoyed the comfort of the sleep number bed. I think this place is one of Akron's best kept secrets!!

Room Tip: Room 119 leads right out to a private outdoor patio and the pool area.
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  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yukon, Oklahoma
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
26 helpful votes 26 helpful votes
“Not worth the price”
2 of 5 stars Reviewed August 23, 2012

Hotel was recommended by two different desk clerks at hotels that were already full for the night. We were able to get a room, for which we were thankful. The hotel has been recently "updated". The smell of new paint was apparent on our floor. Our room was spacious and it had a sleep number bed which was fantastic. The rest of the decor was old and tired, the couch cushions were sagging the table and t.v. stand were scarred. The no skid strips in the bathtub no longer prevented you from slipping and the bathroom was very dimly lit. The biggest complaint I have is the air conditioner, it will not let you adjust it lower thatn 68 degrees and even at 68 it would run a while then cut off. It would not cycle back on so we spent the night getting up and down turning it off and on to restart it. The AC unit never cooled the room enough to get under the covers. After a long day of driving I wish I had driven a few miles more to a hotel with a properly working airconditioner.

  • Stayed August 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
Ask karenini about Radisson Hotel Akron/Fairlawn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
himansu205, Owner at Radisson Hotel Akron/Fairlawn, responded to this review
August 27, 2012
Dear Karenini,

We are very sorry the air conditioner in your room was not working properly, especially after your long day of driving. If you had informed us of this, we would have been more than happy to fix the issue. We have a front desk employee available to handle any problems and concerns 24 hours of the day. We hope that if you stay at the Radisson Akron again, you will not hesitate to tell us about any issues.

Also, as you noticed, we are currently still undergoing thorough renovations in the entire hotel. We are in the process of painting the rooms right now and we apologize for the smell. Furthermore, we will soon have all new furniture in the rooms. All issues in the bathroom will be covered as well. We hope you enjoy these updates and feel you are getting your full money’s worth if you choose to stay at the Radisson again.

Sincerely,

Himansu Patel
Owner of Radisson Akron/Fairlawn
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Additional Information about Radisson Hotel Akron/Fairlawn

Also Known As:
Radisson Inn Akron/Fairlawn Hotel Akron
Radisson Inn Akron/Fairlawn Hotel
Radisson Hotel Akron Fairlawn
Radisson Akron
Akron Radisson
Radisson Hotel Akron/Fairlawn Copley, Ohio
Address: 200 Montrose West Avenue, Copley, OH 44321
Region: United States > Ohio > Copley
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 hotels in Copley
Price Range: $
Hotel Class:3 star (3*)
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