Shortly after making reservations for a two night stay at this facility for the purpose of attending a church convention in the area I began to sense problems when two different e-mail requests to have Quality Inn send me an e-mail confirmation of my reservation went unanswered. The facility did nothing subsequently to help me develop a more positive opinion of the hotel.
Here is a litany of problems: the facility is old and badly in need of restoration. Entrance to all of the rooms on the first and second floors is from the outside, even in winter. Our key cards had to be refreshed three times in two days in order to unlock our room door. Our room was small and uninviting, with a tiny bathroom. There was neither an alarm clock or a clock radio in the room. The housekeeper did not enter the room to clean and change linens after our first night. The explanation from the manager was that she must have forgotten our room. At the breakfast buffet the first morning, when I pressed for orange juice I obtained mostly water. The door latch to the bathroom was defective. The room heater went on automatically every few minutes, even the room was not uncomfortably cold.
On the positive side, if price is one's prime motivation, this Quality Inn is a good choice. Also, complimentary wi-fi Internet access was easily connected and reliable.
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Travelocity, Choice Hotels, Priceline, TripOnline SA and Hotels.com so you can book your Quality Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Econo Lodge Copley
- Copley Econo Lodge
- Quality Inn & Suites Copley, Ohio