I spent two months in this extended stay property in November and December 2010 while on temporary assignment for my company. For $19.98/night (corporate rate), I guess I shouldn't expect much, but for a newer looking budget hotel, this place is already in serious need of some repair. I was staying in the hotel with two others from my company, and the first thing that we noticed was that none of our rooms had the same style of furniture. It looks almost like they pieced together the rooms using close-outs from a Value City going out of business sale.
My room appeared clean enough when I checked in, but both the sheets and the blanket had holes in them. Further inspection of the kitchenette yielded a dirty microwave and mis-matched plates and silverware. Not having a choice of where to stay as my company had made our travel arrangements for us, I opted to make the two hour drive across the state back to my home to get my own sheets, blankets, and pillows, all while opening the window to my hotel room to let it air out for 24 hours before I returned.
The front desk staff was friendly enough, always greeting us as we came and went, and the hotel is in a relatively upscale area and even the lobby door locks with key-card access at night, so the hotel felt very safe to us. It seemed to cater mainly to construction workers and contractors who were traveling with their work trucks, as the parking lot always had several construction vehicles and Ryder rental trucks parked amongst our few sedans.
There was a fourth person training with us from another company and the training manager asked us why our company didn't use the much nicer Residence Inn across the street that they always recommend to trainees, but I guess the few extra dollars for the premium extended stay hotel was too much of a luxury for our parent company to justify.
One of the rather curious things that I've never seen before is the hotel's internet service. My company approved internet access as an approved incidental on our reservations, and upon check-in we signed up for the access code, which is good for the current calendar month for a one-time activation fee. This gets you access to the hotel's wi-fi network, but what puzzled me was that the wi-fi speeds are not broadband, but closer to dial-up. In fact, my Virgin Mobile MiFi provided much faster browsing speeds than the hotel's internet access. Further, after you enter your "access code" that you pay a one-time fee for at the front desk, you are then prompted to upgrade to "Express Speed" for an additional daily fee if you don't like the throttled-down dial-up speed of the basic wi-fi access that your monthly activation fee pays for from the front desk. I ended up choosing to forgo the hotel wi-fi and paid the $40/mo for unlimited access on a Virgin Mobile MiFi that I picked up at Wal-Mart on my third day at the hotel.
The only problem that I encountered during my stay was that my weekly cleaning service (once weekly is free, additional service is an extra $10 per service) stopped coming about half way through my stay. For the last three weeks, I had to keep exchanging towels at the front desk and taking my trash out myself because the maid just stopped coming on her assigned day. When I inquired about it at the desk after the first week was missed, I was told that they had canceled maid service for that particular day because of the bad weather, but they would get my room in a day or two, but they never did. I checked back again a week later when they missed again, and the front desk agent told me that the general manager had told the maid not to come in because there was only an hour and a half worth of work to do, so they were just going to combine it with the next day's cleaning. They never did. It was an annoyance, but then again, knowing that my company was paying less per month for my hotel room than I do for my one bedroom apartment, I really didn't expect much and was just happy to have a safe, semi-clean room that was bed bug free.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.