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“Hawthorn Suites Columbus North” 4 of 5 stars
Review of Hawthorn Suites by Wyndham Columbus, Zumstein Dr

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Hawthorn Suites by Wyndham Columbus, Zumstein Dr
2.5 of 5 Hotel   |   6191 Zumstein Drive, Columbus, OH 43229 (Formerly Residence Inn)   |  
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Ranked #95 of 142 Hotels in Columbus
University Heights
2 reviews
“Hawthorn Suites Columbus North”
4 of 5 stars Reviewed November 2, 2013

This facility has greatly improved their services and personnel--On our most recent visit, we had excellent housekeeping services, pleasant desk personne, and a very good complimentary breakfst with many choices and an excellemnt and pleasnat person in charge--very conscientious and quite friendly and accommodating. They also have reinstituted a Wed. night dinner, which is an excellent perk! Suite is comfortable, large, clean, and well-stocked with dishes and silverware. Didhave some problems with Wi-Fi. It worked poorly--kept cutting off--and did not work at all in certain areas of the room.

Room Tip: All rooms are OK!
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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620 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • Any
English first
Kettering, Ohio, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 2, 2013

We were at this hotel 3 years ago and I don't remember it being this bad. Although the neigbhoring strip club is no longer there (a plus!), the surrounding neighborhood is a typical hotel neighborhood, with a couple nearby that have shut down. This suite cost us $90 from Hotels.com and as such is a cheap price. We got what we paid for, and maybe less. Right when you come in there is a hole in the roof that was poorly patched (see pic) and part of it is still broken. It has not been painted over. Each room has a fireplace, which is such a bad idea. Many people don't know how to make a correct safe fire, and there's smoke that's blackened the walls that again hasn't been painted over. There was a broken sofa bed (I wish I took a picture) - when we pulled it out, the part that holds the mattress to the frame is broken making it useless as a bed. In additiion, the mattress springs are worn out so when you sit on the sofa, you sink all the way in. When I complained about this, I got a 'sorry' from the staff, but it didn't seem like they were going to do anything about it. The shower rod in the bathroom is loose so the curtain keeps slipping down. Bottom line is they need to perform routine maintenance on the rooms which they obviously haven't been doing in a while. On the positive side, the appliances were old but very clean. The breakfast was also pretty good. WiFi worked.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Clarksville
1 review
4 of 5 stars Reviewed October 23, 2013

Always a nice stay. The ladies at the front desk are gems. We stay there 5 times a year. Wish there were more places to eat nearby but the hotel cannot be blamed for that!

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hawthorn Suites by Wyndham

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Additional Information about Hawthorn Suites by Wyndham Columbus, Zumstein Dr

Address: 6191 Zumstein Drive, Columbus, OH 43229 (Formerly Residence Inn)
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #95 of 142 Hotels in Columbus
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Columbus, Zumstein Dr 2.5*
Number of rooms: 96
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Also Known As:
Hawthorn Suites By Wyndham Columbus, Zumstein Dr Hotel Columbus
Hawthorn Suites Columbus
Columbus Hawthorn Suites
Hawthorn Suites By Wyndham Columbus, Zumstein Dr Ohio

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