First off, I have stayed at alot of hotels and consider myself to be very forgiving and not picky at all. This place is a total dump. My family was in Columbus for my sisters wedding and was only staying for one night. We booked the "penthouse suite" room 824. Upon entering the room, the cigarette smell was overwhelming. Apparently all the rooms are non-smoking but it smelled like a bar.They actually placed one of those pine tree air freshners in one of the ceiling vents, this did not help. We had two kids with allergies with us and immediately they started to react to the smell. First thing my 10 yo nephew noticed on the bedroom floor was a magnum condom wrapper. Not cool at all, wasnt ready for that conversation! The fully stocked kitchen had 2 plates, 1 spoon and 3 butter knives, the microwave had dried food on the inside and the smell inside reminded me of a hot dumpster. All the walls looked like someone had splashed some kind of fluid on them and let it run down the walls. Tv's were covered in greasy fingerprints, mold inside the shower tub and hair inside the bathroom drawers.All the windows were covered in dirty old plastic and all the paint on the walls were chipped and visably dirty. The toilet seats were so dirty we called to have housekeeping bring up some cleaner so WE could clean up. After 20 minutes, we were ready to leave, called down to see if we could switch to a regular room. We did end up in a double queen room which didnt smell like smoke but we ran into the same problems as the penthouse plus the sofa was completely sunken in and broke but we were tired and decided to make the best of it. We were assured we would not be charged for the penthouse which was like 120 and like I predicted,,,we were! Still waiting on the charges to be fixed. Spend the extra cash, do not stay here.
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- Also Known As:
- Hawthorn Suites By Wyndham Columbus, Zumstein Dr Hotel Columbus
- Hawthorn Suites Columbus
- Columbus Hawthorn Suites
- Hawthorn Suites By Wyndham Columbus, Zumstein Dr Ohio